
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call but-
ton :is flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button on the audio sys- tem or on COMAND for ending a telephone
call
iWhen a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved
in the address book.
360Features
Stowage and features

XBefore cleaning the display, make sure thatit is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning Night View Assist Plus
!Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop.
XFold down the camera cover by recess :.
XUse a soft cloth to clean the windshield in
front of camera;.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfa-
ces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
382Care
Maintenance and care

If a pressure loss warning message
appears in the multifunction display:
Robserve the instructions in the display mes-
sages (
Ypage 318).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode
is approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions or maneuvers, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
is counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
50 mph (80 km/h).
iWhen replacing one or all tires, please
observe the following specifications for
your vehicle's tires:
Rsize
Rtype and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas-
ure. Make sure that you use the proper size
and type (summer or winter tire).
iVehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommen
ded that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit may be obtained from a quali-
fied specialist workshop.
Important safety notes
GWARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
Ryou hear banging noises.
Rthe vehicle starts to shake.
Ryou see smoke and smell rubber.
RESP®is intervening constantly.
Rthere are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to Ò4 ‡ (Ò20 †).
GWARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis-
tance, as it is unable to seal the tire properly:
Rthere are cuts or punctures in the tire larger
than those mentioned above.
Rthe wheel rim is damaged.
Ryou have driven at very low tire pressures or on a flat tire.
388Flat tire
Breakdown assistance

fore have all work involving the battery car-
ried out at a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
iFor further information about ABS and
ESP®, see (Ypage 68) and (Ypage 73).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the
carpet or other synthetic materials
Rif you wipe the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
392Battery (vehicle)
Breakdown assistance

Position numberBidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
XSlide cover :of positive terminal ;in the direction of the arrow.
XConnect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jumper cable, always begin with positive terminal ;on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal ?of donor battery Bto ground point Aof your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point Aand negative terminal ?, then from
positive clamp ;and positive terminal =. Begin each time at the contacts on your own
vehicle first.
XClose cover :of positive terminal ;after removing the jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
iDetails on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (
Ypage 446).
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
Towing and tow-starting397
Breakdown assistance
Z

The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear, behind the covers.
XRemove the towing eye from the vehicle
tool kit (
Ypage 386).
XTo open the cover at the front:press the
mark on cover :inwards in the direction
of the arrow.
XTo open the cover at the rear: insert a
flat, blunt object into the cutout and lever
cover ;out of the bumper.
XTake cover :or; off the opening.
XScrew in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :or; to the bumper and
press until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 397).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
XTurn the SmartKey to position 2in the igni-
tion lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(
Ypage 165).
XDepress and hold the brake pedal.
XShift the automatic transmission to posi-
tion N.
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the
ignition lock.
XSwitch on the hazard warning lamps
(
Ypage 133).
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the igni-
tion lock and remove it.
XSecure the vehicle.
Towing and tow-starting399
Breakdown assistance
Z

The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Ryou are driving on sand or gravel.
Ryou adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
Ryou are towing a very heavy or large trailer.
Ryou are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system
if you have:
Rchanged the tire pressure
Rchanged the wheels or tires
Rmounted new wheels or tires
XBefore restarting, make sure that the tire
pressures are set properly on all four tires
for the respective operating conditions.
The recommended tire pressures can be
found on the Tire and Loading Information
placard on the B-pillar on the driver's side
or the tire pressure table on the fuel filler
flap.
The tire pressure loss warning system can
only give reliable warnings if you have set
the correct tire pressure. If an incorrect tire
pressure is set, these incorrect values will
be monitored.
XAlso observe the notes in the section on tire
pressures (
Ypage 408).
XMake sure that the SmartKey is in position
2in the ignition lock (
Ypage 165).
XPress the =or; button on the steer-
ing wheel to select the Service
menu.
XPress the9or: button to select
Tire Pressure
.
XPress the abutton.
The Run Flat Indicator Active
Press 'OK' to Restartmessage
appears in the multifunction display.
If you wish to confirm the restart:
XPress the abutton.
The Tire Pressure Now OK?
message
appears in the multifunction display.
XPress the 9or: button to select
Yes
.
XPress the abutton.
The Run Flat Indicator Restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart:
XPress the %button.
or
XWhen the Tire Pressure Now OK?mes-
sage appears, press the 9or: but-
ton to select Cancel
.
XPress theabutton.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
General notes
If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the
tire pressures in all four tires. The tire pres-
sure monitor warns you if the pressure drops
in one or more of the tires. The tire pressure
monitor only functions if the corresponding
sensors are installed in all wheels.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
412Tire pressure
Wheels and tires

The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The tire pressure monitor has a yellow warn-
ing lamp in the instrument cluster for indicat-
ing pressure loss or a malfunction. Whether
the warning lamp flashes or lights up indi-
cates whether a tire pressure is too low or the
tire pressure monitor is malfunctioning:
Rif the warning lamp is lit continuously, the
tire pressure on one or more tires is signif- icantly too low. The tire pressure monitor is
not malfunctioning.
Rif the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
(
Ypage 318).
It may take up to ten minutes for a malfunc-
tion of the tire pressure monitor to be indica-
ted. A malfunction will be indicated by the tire
pressure warning lamp flashing for approx-
imately one minute and then remaining lit.
When the malfunction has been rectified, the
tire pressure warning lamp goes out after a
few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure val-
ues indicated by a pressure gage are higher
than those shown by the on-board computer.
In this case, do not reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio trans-
mitting equipment (e.g. radio headphones,
two-way radios) that may be being operated
in or near the vehicle.
Checking the tire pressure electroni-
cally
XMake sure that the SmartKey is in position
2 in the ignition lock (
Ypage 165).
XPress the =or; button on the steer-
ing wheel to select the Service
menu.
XPress the9or: button to select
Tire Pressure
.
XPress the abutton.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire pressure will be
displayed after driving a few
minutesmessage appears.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors. As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, the Tire Pressure
Monitor Activedisplay message is shown
instead of the tire pressure display. The tire
pressures are already being monitored.
iIf an emergency spare wheel is mounted,
the system may continue to show the tire
pressure of the wheel that has been
removed for a few minutes. If this occurs,
note that the value displayed for the posi-
tion where the spare wheel is mounted is
not the same as the current tire pressure of
the emergency spare wheel.
Tire pressure monitor warning mes-
sages
If the tire pressure monitor detects a pressure loss in one or more tires, a warning message
is shown in the multifunction display and the
yellow tire pressure monitor warning lamp
comes on.
RIf the Please Correct Tire Pressure
message appears in the multifunction dis-
play, the tire pressure in at least one tire is
414Tire pressure
Wheels and tires