2016 MERCEDES-BENZ E-SEDAN tow

You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted. The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Garage door opener
General notes
The HomeLink®garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free
of charge)
More information on HomeLink
®and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 31).
256Features
Stowage and features

USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(
Ypage 257).
Garage door remote control Ais not inclu-
ded with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 137).
XSelect one of buttons ;to? to use to
control the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp :will only light up yellow after ten
seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code
(
Ypage 257).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(
Ypage 257).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
Features257
Stowage and features
Z

door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned in different
places depending on the manufacturer. It is
usually located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
gramming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 137).
XGet out of the vehicle.
XPress the programming button on the door drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
XGet into the vehicle.
XPress previously programmed button ;,
= or? on the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds. Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
law, some U.S. garage door openers also fea-
ture a "break". Proceed as follows:
Rif you live in Canada
Rif you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps.
XPress and hold one of buttons
;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote
control Afor two seconds, then release it
for t

wo seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code.
XRelease button Bof remote control Aof
the garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
258Features
Stowage and features

Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the
rear-view mirror, take note of the following
instructions:
RCheck the transmitter frequency used by
garage door drive remote controlAand
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to
the integrated garage door opener.
RWhen programming, hold remote control
A at varying distances and angles from the
button which you are programming. Try var-
ious angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
RIf another remote control is available for the
same garage door drive, repeat the same
programming steps with this remote con-
trol. Before performing these steps, make
sure that new batteries have been installed
in garage door drive remote control A.
RNote that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out).
Press buttonBon remote control Aagain
before transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control. Please also read the operating instructions
for the garage door system.
XTurn the SmartKey to position
2in the igni-
tion lock (
Ypage 137).
XPress button ;,=or? which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp :lights up
yellow.
XPress button ;,=or? again if neces-
sary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 137).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
Features259
Stowage and features
Z

loose floormats and do not place floormats on
top of one another.
XSlide the seat backwards.
XTo install:place the floormat in the foot-
well.
XPress studs :onto retainers ;.
XTo remove:pull the floormat off retain-
ers ;.
XRemove the floormat.
260Features
Stowage and features

Regular careof your vehicl eis acondition for
retainin gth equalit yin th elon gterm .
Use car eproducts and cleaning agents rec -
ommended and approve dby Mercedes-Benz.
Exterior car e
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washin g
th evehicle. There is aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full brakin gpowe ris restored .
!If DISTRONI CPLU Sor th eHOLD function
is activated, th evehicl ebrakes automati-
call yin certain situations.
To preven tdamag eto th evehicle, deacti -
vat eDISTRONI CPLU Sand th eHOLD func-
tion in th efollowin gor other similar situa-
tions:
Rwhen towin gth evehicl e
Rin thecar wash
!Never clean your vehicl ein aTouchles s
Automati cCar Wash as these use special
cleaning agents .These cleaning agents can
damag eth epaintwork or plastic parts.
!Mak esur ethat:
Rth eside windows and th eslidin gsunroo f
are fully closed .
Rtheventilation/heatin gis switched off
(the OF Fbutto nhas been pressed).
Rth ewindshield wiper switch is in position
0 .
Otherwise ,th evehicl emight be damaged.
!In car washes wit h atowin gmechanism ,
mak esur ethat th eautomatic transmission
is in transmission position N,otherwise th e
vehicl ecould be damaged.
RVehicles wit h aSmartKey:
Do no tremove th eSmartKey fr om the
i

gnition lock. Do no topen th edriver's doo
ror front-passenger door when th e
engin eis switched off .Otherwise ,th e
automatic transmission select spark
position Pautomatically and locks th e
wheels. You can preven tthis by shiftin g
th eautomatic transmission to Nbefore -
hand.
RVehicles wit hKEYLESS-GO :
Do no topen th edriver's doo ror front-
passenger doo rwhen th eengin eis
switched off .Otherwise ,th eautomatic
transmission select spark position P
automatically and locks th ewheels.
!If th eke yis within th erear detection
range of KEYLESS-GO ,situation ssuc has
th efollowin gcould lead to th euninten -
tional openin gof th etrunk lid/tailgate:
Rusin g acar wash
Rusin g apowe rwasher
Mak esur ethat th eSmartKey is at least
10 ft (3 m) away from th evehicle.
Observ eth efollowin gto mak esur ethat th e
automatic transmission stays in position N:
XMak esur eth evehicl eis stationary and th e
ignition is switched off .
XTurn theSmartKey to position 2in th eigni-
tion loc k (
Ypage 137).
Use th eSmartKey instead of th eStart /
Stop butto non vehicles wit hKEYLESS-GO .
XDepress and hold th ebrak epedal .
XShift theautomatic transmission to posi-
tion N.
XReleas eth ebrak epedal .
XReleas eth eparkin gbrake.
XSwitc hoff th eignition and leav eth eSmart -
Key in th eignition lock.
You can wash th evehicl ein an automatic car
wash from th ever ystart .
If th evehicl eis ver ydirty, pre-wash it before
cleaning it in an automatic car wash .
Afte rusin gan automatic car wash ,wipe off
wax from th ewindshield and th ewiper
blades. This will preven tsmears and reduce
Care267
Maintenance and care
Z

Useful information............................270
Where will I find...? ...........................270
Flat tire .............................................. 271
Battery (vehicle) ................................ 275
Jump-starting .................................... 279
Towing and tow-starting ..................281
Fuses .................................................. 284
269
Roadside Assistance

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 31).
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit can be found in the stow- age well under the trunk floor (
Ypage 248) or
cargo compartment floor (
Ypage 249).
Depending on the vehicle equipment, the
vehicle tool kit is on the left-hand side or the
right-hand side in the stowage well under the trunk floor/cargo compartment floor.
Vehicles with a TIREFIT kit
Vehicle tool kit in the left-hand stowage well (exam-
ple: equipment and country-specific variations
possible)
:
Tire sealant filler bottle
;Folding wheel chock
=One pair of gloves (under jack)
?Tire inflation compressor
ATowing eye
BJack
CAlignment bolt
DFuse allocation chart
ELug wrench
XOpen the trunk lid/tailgate.
XSedan: lift up the floor of the trunk
(
Ypage 248).
XWagon: remove the seat cushions of the
folding bench seat; see the Digital Opera-
tor's Manual, keyword "Folding bench seat
(cargo compartment)".
Vehicles with a spare
wheel/"Minispare" emergency spare
wheel
(Example: equipment and country-specific varia-
tions possible)
:
Vehicle tool kit tray
;Stowage well
=Spare wheel/"Minispare" emergency
spare wheel
XOpen the trunk lid/tailgate.
XSedan: lift up the floor of the trunk
(
Ypage 248).
XWagon: remove the seat cushions of the
folding bench seat; see the Digital Opera-
tor's Manual, keyword "Folding bench seat
(cargo compartment)".
The vehicle tool kit contains:
RFolding wheel chock
RFuse allocation chart
RJack
270Where will I find...?
Roadside Assistance