
Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual.
ProblemPossible causes/consequences and MSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0. This is the same as
the SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
AdditiveSeeOperator'sManual
message is shown in the multifunction dis-
play.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
message is shown
in the multifunction display.
If the Remaining Starts: 16
message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine.
XAdd at least 1 gal (3.8 l)of DEF.
XSwitch on the ignition for at least 60 sec-
onds.
XStart the engine.
iHave the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (
Ypage 29).
If the outside temperature is below 12 ‡
(Ò11 †) it may be difficult to top up. If DEF is frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Refueling149
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XUnscrew the protective cap from DEF refillbottle =.
XSet DEF refill bottle =as shown on the
filler neck and screw it clockwise until it is
hand-tight.
XPress DEF refill bottle =downwards.
The DEF tank is filled. This may take up to
one minute.
iTo top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) of DEF. 1 gal (3.8 l)DEF is equivalent
to approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified
specialist workshop and completely refilled
if necessary.
XRelease DEF refill bottle =.
When DEF refill bottle =is no longer
pressed down, filling stops. DEF refill bottle
= can be removed when it has been only
partially emptied.
XTurn DEF refill bottle =counter-clockwise
and remove it.
XInstall DEF filler cap ;on the filler neck
and turn it clockwise.
XReplace DEF cover :as shown and turn it
clockwise as far as it will go.
XFold the trunk floor down.
XClose the trunk lid.
XDrive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Manualmessage goes out after approx-
imately one minute.
iIf the Check Additive See Opera‐
tor's Manualmessage continues to be
shown in the multifunction display, add an
additional bottle of DEF.
For further information on DEF, see
(
Ypage 341).
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
Parking151
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Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
GWARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you
do not know the stored speed, store the
desired speed again.
Cruise control lever
:To activate or increase speed
;To activate or reduce speed
=To deactivate cruise control
?To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RActivation conditions
RStoring, maintaining and calling up a speed
RSetting a speed
RDeactivating cruise control
DISTRONIC PLUS
General notes
DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
Change into a lower gear in good time on long
and steep downhill gradients. This is espe-
cially important if the vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and the distance warning lamp will light up in the
instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
For DISTRONIC PLUS to assist you when driv-
ing, the radar sensor system must be
switched on and operational; see "Radar sen- sor syste m" i
n the index.
DISTRONIC PLUS operates in range between
0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
156Driving system s
Driving an d parking

Activating
XBrieflypullthe cruise control lever towards
you ;or press itup : ordown =.
DI ST RONIC PLUS is selected.
XPress the cruise control lever repeatedly
up : ordown =until the desired speed is
set.
XRemove your foot from the accelerator
pedal.
Your veh icleadapts its speed to that of the
veh icle in front, but only up to the desired
stored speed.
If the veh iclein front of you is stationary, you
can only activate DI STRONIC PLUS once your
veh icle is stationary as well.
iIfyou donot fully release the accelerator
pedal, theDISTRONIC PLUS Override
message appears inthe multifunction dis-
play. The set distance to a slower-moving
veh icle in front will then not bemaintained.
You will be driving at the speed you deter-
mine bythe position of the accelerator
pedal.
You can also activate DI STRONIC PLUS when
stationary. The lowest speed that can be set is 18 mph (30 km/h).
XBriefly pullthe cruise control lever towards
you =up: ordown ?.
DI ST RONIC PLUS isselected. Activating at
the current speed/last
store d speed
GWARNIN G
If you call up th estore dspee dand it differs
from th ecurren tspeed, th evehicl eacceler -
ate sor decelerates. If you do no tknow th e
store dspeed, th evehicl ecould accelerate or
brak eune xpectedly. Ther eis aris kof an acci-
dent.
Pay attentio nto th eroad and traffic condi-
tions before calling up th estore dspeed. If you
do no tknow th estore dspeed, store th e
desired spee dagain .
XBriefly pull the cruise control lever towards
you ?.
XRemo veyour foot from the accelerator
pedal.
DI ST RONIC PLUS isact ivat ed. The first
time it isactivated, the current speed is
stored. Otherwise, itsets the vehicle cruise
speed to the pre viously stored value.
Driving with DISTRONIC PLUS
Pulling away and driving
XIfyou want topull away with
DISTRO NIC PLUS: remove your foot from
the brake pedal.
XBrieflypullthe cruise control lever towards
you =.
or
XAccelerate briefly.
Your veh iclepulls away and adapts its
speed to that of the vehicle infront.
If no vehicle isdetected infront, your veh i-
cle accelerates to the set speed.
iThe vehicle can also pullaway when it is
facing an unidentified obstacle or isdriving
on a different line from another veh icle. The
vehicle then brakes automatically. There is
a risk of an accident. Be ready to brake at all
times.
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When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi-
tionPif:
Rthe driver's door is open and the driver's
seat belt is unfastened.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
Ra system malfunction occurs.
Rthe power supply is not sufficient.
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RSetting a speed
RSetting the specified minimum distance
RDISTRONIC PLUS displays in the instru-
ment cluster
Deactivating DISTRONIC PLUS
There are several ways to deactivate
DISTRONIC PLUS:
XBriefly press the cruise control lever for-
wards :.
or
XBrake, unless the vehicle is stationary
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC
PLUSOffmessage in
the multifunction display for approximately
five seconds.
iThe last speed stored remains stored until
you switch off the engine.
iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal.
DISTRONIC PLUS is automatically deactiva-
ted if:
Ryou engage the parking brake
RESP®intervenes or you deactivate ESP®
Rthe transmission is in the P,Ror Nposition
Ryou pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open
Rthe vehicle is skidding
Ryou activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off
message in the multi-
function display for approximately five sec-
onds.
Tips for driving with DISTRONIC PLUS
General notes
Pay particular attention in the following traffic
situations:
RCornering, going into and coming out of a
bend
RVehicles traveling on a different line
ROther vehicles changing lanes
RNarrow vehicles
RObstructions and stationary vehicles
RCrossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated.
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Crossing vehicles
DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane. Activat-
ing DISTRONIC PLUS at traffic lights with
crossing traffic, for example, could cause
your vehicle to pull away unintentionally.
DISTRONIC PLUS with Steering Assist
and Stop&Go Pilot
General notes
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot aids you in keeping the vehicle
in the center of the driving lane by means of
moderate steering interventions in the speed
range from 0 - 125 mph(0-20 0km/ h).
It monitors the area in front of your vehicle by
means of multifunction camera :, at the top
of the windshield.
At speeds of 0 - 37 mph (0 - 60 km/h),
Stop&Go Pilot focuses on the vehicle in front,
taking into account lane markings, e.g. when
following vehicles in a traffic jam.
At speeds of more than 37 mph (60 km/h)
Steering Assist focuses on detected lane markings (left and right), and only on the vehi-
cle in front if lane markings are missing.
If these conditions are not present, Steering
Assist and Stop&Go Pilot cannot provide
assistance.
DISTRONIC PLUS must be active in order for
the function to be available.
Important safety notes
If you fail to adapt your driving style,
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot can neither reduce the risk of
an accident nor override the laws of physics.
It cannot take account of road, weather and
traffic conditions. DISTRONIC PLUS with
Steering Assist and Stop&Go Pilot is only an
aid. You are responsible for the distance to
the vehicle in front, for vehicle speed, for
braking in good time and for staying in your
lane.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot does not detect road and traf-
fic conditions. If you are following a vehicle
which is driving towards the edge of the road,
your vehicle could come into contact with the
curb or other road boundaries. Be particularly
aware of other road users, e.g. cyclists, that
are directly next to your vehicle.
Obstacles such as building site huts on the
lane or projecting out into the lane are not
detected.
An inappropriate steering intervention, e.g.
after intentionally driving over a lane marking,
can be corrected at any time if you steer
slightly in the opposite direction.
DISTR
ONIC PLUS with Steering Assist and
Stop&Go Pilot cannot continuously keep your
vehicle in lane. In some cases, the steering
intervention is not sufficient to bring the vehi-
cle back to the lane. In such cases, you must
steer the vehicle yourself to ensure that it
does not leave the lane.
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The support provided by the system can be
impaired if:
Rthere is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
Rthere is glare, e.g. from oncoming traffic,
the sun or reflections (e.g. when the road
surface is wet)
Rthe windshield is dirty, fogged up, damagedor covered, for instance by a sticker, in the
vicinity of the camera
Rno, or several, unclear lane markings are
present for one lane, e.g. in a construction
area
Rthe lane markings are worn away, dark or
covered up, e.g. by dirt or snow
Rthe distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
Rthe lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
Rthe road is narrow and winding
Rthere are strong shadows cast on the road
The system is switched to passive and no lon-
ger assists you by performing steering inter-
ventions if:
Ryou actively change lanes
Ryou switch on the turn signal
Rtake your hands off the steering wheel or do
not steer for a prolonged period of time
iAfter you have finished changing lanes,
Steering Assist and Stop&Go Pilot are auto-
matically active again.
DISTRONIC PLUS Steering Assist does not
provide assistance:
Ron very sharp corners
Rwhen a loss of tire pressure or a defective
tire has been detected and displayed.
Pay attention also to the important safety
notes for DISTRONIC PLUS (
Ypage 157).
The steering interventions are carried out
with a limited steering moment. The system requires the driver to keep his hands on the
steering wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you
with a visual warning. A steering wheel sym-
bol appears in the multifunction display. If you
have still not started to steer and have not
taken hold of the steering wheel
after five
seconds at t
he latest, a warning tone also
sounds to remind you to take control of the
vehicle. Steering Assist and Stop&Go Pilot are
switched to passive. DISTRONIC PLUS
remains active.
Activating Steering Assist and Stop&Go
Pilot
XActivate the DISTRONIC PLUS with Steer-
ing Assist and Stop&Go Pilot function using
the on-board computer (
Ypage 190).
The DTR+:
SteeringAssistantOnmes-
sage appears in the multifunction display.
Steering Assist and Stop&Go Pilot are
active.
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are acti-
vated but not ready for a steering interven-
tion, steering wheel symbol :appears in
gray. If the system provides you with support
by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go Pilot
XDeactivate the DISTRONIC PLUS with
Steering Assist and Stop&Go Pilot function
using the on-board computer
(
Ypage 190).
The DTR+: Steering Assistant Off
message appears in the multifunction dis-
164Driving systems
Driving and parking

play. Steering Assist and Stop&Go Pilot are
deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot
are deactivated automatically.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep
slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
Activation conditions
You can activate the HOLD function if:
Rthe vehicle is stationary
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
Rthe driver's door is closed or your seat beltis fastened
Rthe parking brake is released
Rthe transmission is in position D,Ror N
RDISTRONIC PLUS is deactivated
Activating the HOLD function
XMake sure that the activation conditions
are met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
until ë :appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
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