2016 MERCEDES-BENZ E-Class SEDAN malfunction

Deployment of Emergency Tensioning
Devicesan dair bags
Important safet ynotes
GWARNING
The air bag parts are hot after an air bag has
bee ndeployed .There is aris kof injury.
Do no ttouch th eair bag parts .Hav e a
deployed air bag replaced at aqualified spe -
cialis tworkshop as soo nas possible.
GWARNING
A deployed air bag no longer offers any pro -
tection and canno tprovid eth eintended pro -
tection in an accident. There is an increase d
ris kof injury.
Hav eth evehicle towed to aqualified special-
ist workshop in order to hav e adeployed air
bag replaced.
It is important fo ryour safet yand that of your
passenger to hav edeployed air bags replaced
and to hav eany malfunctionin gair bags
repaired. Thi swill help to mak esur eth eair
bags continue to perform their protective
function fo rth evehicle occupant sin th e
event of acrash .
GWARNING
Pyrotechnic Emergency Tensioning Devices
that hav ebee ndeployed are no longer opera-
tional and are unable to perform their inten-
ded protective function .Thi sposes an
increase dris kof injury or eve nfatal injury.
Therefore, hav epyrotechni cEmergency Ten -
sioning Devices whic hhav ebee ntriggere d
immediately replaced at aqualified specialis t
workshop .
An electric moto ris used by PRE-SAF E®to
trigger th etightenin gof th eseat belt in haz -
ardous situations. Thi sprocedur eis reversi-
ble.
If Emergency Tensioning Devices are trig-
gered or air bags are deployed ,you will hear a
bang, and asmall amount of powder may also be released. The
6restrain tsystem warn -
in g lamp lights up.
Only in rar ecases will th eban gaffec tyour
hearing. The powder that is release dgener-
ally doe sno tconstitute ahealth hazard ,but it
may caus eshort-term breathin gdifficulties in
people wit hasthm aor other respirator yprob-
lems. To avoid this, you may wish to get out of
th evehicle or ope nth ewindows as soo nas it
is saf eto do so.
Ai rbags and pyrotechni cEmergency Tension-
in gDevices (ETDs) contain perchlorat emate-
rial ,whic hma
y require special handlin gand
regard fo rth eenvironment. National guide-
lines mus tbe observed durin gdisposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation
Duringth efirst stage of acollision ,th e
restrain tsystem contro luni tevaluates impor -
tant physical dat arelatin gto vehicle deceler -
ation or acceleration ,suc has:
Rduration
Rdirection
Rintensit y
Based on th eevaluation of this data, th e
restrain tsystem contro luni ttriggers th e
Emergency Tensioning Devices durin g afron -
ta lor rea rcollision .
An Emergency Tensioning Devic ecan only be
triggered, if:
Rth eignition is switched on
Rth ecomponent sof th erestrain tsystem are
operational; see "Restrain tsystem warnin g
lamp " (
Ypage 49)
Rthebelt tongue is engage din th ebuckl eon
th erespective front-passenger seat
The Emergency Tensioning Devices in th e
rea rcompartmen tare triggere dindepend -
entl yof th eloc kstatus of th eseat belts.
If th erestrain tsystem contro luni tdetects a
more severe accident, further component sof
Occupant safety63
Safety
Z

Important safety notes
iObserve the"Important safety notes" sec-
tion (
Ypage 75).
GWARNIN G
If AB Sis faulty, th ewheels could loc kwhen
braking .The steerabilit yand braking charac -
teristics may be severely impaired .Addition -
ally, further driving safet ysystems are deac -
tivated. Ther eis an increased danger of skid-
din gand accidents .
Drive on carefully. Hav eAB Schecke dimme-
diately at aqualified specialist workshop.
When ABS ismalfunctioning, other systems,
inc ludin gdriv ing safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (
Ypage 205) and
disp lay messages which may beshown in the
instrument cluster (
Ypage 192).
ABS works from a speed of about 5 mph
(8 km/ h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even if
you only brake gently.
Braking
XIf ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
XTo make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving.
BAS (Brake Assist System)
General information
BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
BAS PLUS (Brake Assist PLUS) with
Cross-Traffic Assist
General information
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
BAS PLUS is only available on vehicles with
the Driving Assistance package.
For BAS PLUS to assist you when driving, the
radar sensor system and the camera system
must be operational.
With the help of a sensor system and a cam-
era system, BAS PLUS can detect obstacles:
Rthat are in the path of your vehicle for an
extended period of time
Rthat cross the path of your vehicle
In addition, pedestrians in the path of your
vehicle can be detected.
BAS PLUS detects pedestrians by using typi-
cal characteristics such as the body contours
and posture of a person standing upright.
If the radar sensor system or the camera sys-
tem is malfunctioning, BAS PLUS functions
are restricted or no longer available. The
76Driving safety systems
Safety

passenger protection measures (PRE-SAFE®)
are activated simultaneously.
Adaptive Brake Assist
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
Adaptive Brake Assist provides braking assis-
tance in hazardous situations at speeds
above 4 mph (7 km/h). It uses radar sensor
technology to assess the traffic situation.
GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
If adaptive Brake Assist is not available due to
a malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS. With the help of adaptive Brake Assist, the
distance warning signal can detect obstacles
that are in the path of your vehicle for an
extended period of time.
If adaptive Brake Assist detects a risk of col-
lision with the vehicle in front, it calculates
the braking force necessary to avoid a colli-
sion. If you apply the brakes forcefully, adap-
tive Brake Assist will automatically increase
the braking force to a level suitable for the
traffic conditions.
XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
Ryou release the brake pedal.
Rthere is no longer any danger of a collision.
Rno obstacle is detected in front of your
vehicle.
Adaptive Brake Assist is then deactivated.
If adaptive Brake Assist demands particularly
high braking force, preventative passenger
protection measures (PRE-SAFE
®) are activa-
ted simultaneously.
Up to a speed of approximately 155 mph
(250 km/ h), adaptive Brake Assist is capable
of reacting to moving objects that have
already been detected as such at least once
over the period of observation.
Up to a speed of approximately 44 mph
(70 k

m/h), adaptive Brake Assist reacts to
stationary obstacles.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
ESP
®monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP
®detects that the vehicle is deviating
from the direction desired by the driver, one
80Driving safety systems
Safety

or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP
®assists the driver when
pulling away on wet or slippery roads. ESP®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
ETS traction control is part of ESP
®. On vehi-
cles with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate
the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system.
Vehicles without 4MATIC: observe the notes
on ESP
®(Ypage 283) when towing the vehi-
cle with a raised rear axle.
ESP
®is only deactivated if the åwarning
lamp is lit continuously. If the
÷ warning lamp and the åwarn-
ing lamp are lit continuously, ESP
®not avail-
able due to a malfunction.
Observe the information on warning lamps
(
Ypage 206) and display messages which
may be shown in the instrument cluster
(
Ypage 192).
iOnly use wheels with the recommended
tire sizes. Only then will ESP®function
properly.
Characteristics of ESP®
General information
If the ÷ ESP warning lamp goes out before
beginning the journey, ESP
®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning
lamp flashes in the instrument cluster.
If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati-
cally when the driver wants to pull away again.
ESP
®remains in its previously selected sta-
tus. Example: if ESP®was deactivated before
the engine was switched off, ESP®remains
deactivated when the engine is switched on
again.
Deactivating/activating ESP®(except
AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
Driving safety systems81
Safety
Z

RPRE-SAFE®Brake is no longer available, it
is also not activated if you brake firmly and
ESP
®intervenes.
RESP®still provides support when you brake
firmly.
ESP®trailer stabilization
General information
If your vehicle/trailer combination begins to
swerve, ESP
®assists you in this situation.
ESP®slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Important safety notes
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
ESP
®trailer stabilization is active above
speeds of about 65 km/ h.
ESP
®trailer stabilization does not work if
ESP®is deactivated or disabled because of a
malfunction.
EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion for driving safety systems (
Ypage 75).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (
Ypage 205) as well as dis-
play messages (
Ypage 194).
ADAPTIVE BRAKE
i
Observe the "Important safety notes" sec-
tion (
Ypage 75).
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (
Ypage 165 )and
hill start assist (
Ypage 141).
PRE-SAFE®Brake
General information
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
PRE‑SAFE
®Brake is only available for vehi-
cles with the Driving Assistance package.
For PRE-SAFE
®Brake to assist you when driv-
ing, the radar sensor system and the camera
system must be switched on and be opera-
tional.
With the help of the radar sensor system and
the camera system, PRE-SAFE
®Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
84Driving safety systems
Safety

Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
No steering support isprovided by STEER
CONTROL, if:
RESP®is malfunctioning.
Rthe lighting isfaulty.
Power steering will, however, continue to
function.
Protection against theft
Immobilizer
The immobili zer prevents your vehicle from
bein g started without the correct SmartKey.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignit ion off and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
Sm artKey with you and lock the vehicle. Any-
one can start the engine ifa valid SmartKey
has been left inside the vehicle.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted (yet the vehicle's battery is charged),
the system isnot operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-M ERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo ar m:lock the vehicle with the SmartKey
or KEYLESS -GO.
In dicator lamp :flashes. The alarm sys-
tem isarmed after approximately
15 seconds.
XTo disar m:unlock the vehicle with the
Sm artKey or KEYLESS -GO.
or
XIn sert the SmartKey into the ignit ion lock.
A visual and audiblealarmistriggered ifthe
alarm system isarmed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid/tailgate
Rthe hood
XTo switch the ala rmoff with the Smar t-
Key: press the %or& button on the
Sm artKey.
The alarm isswitched off.
or
XRemo vethe Start /S top button from the
ignit ion lock.
XInsert the SmartKey into the ignit ion lock.
The alarm isswitched off.
Protection against theft87
Safety
Z

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock
or unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 93) and replace it if nec-
essary (
Ypage 93).
If this does not work:
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 93) and replace it if nec-
essary (
Ypage 93).
If this does not work:
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of
the SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
94SmartKey
Opening and closing

!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle inte-
rior.
iResonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Sliding sunroof reversing feature
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding sun-
roof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
Overhead control panel
:
To raise
;To open
=To close/lower
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
iIf you press the 3switch beyond the
point of resistance, an automatic opening/
closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing/pulling the switch
again.
iThe automatic opening and raising fea-
ture is available only when the sliding sun-
roof is closed.
Sliding sunroof107
Opening and closing
Z