
Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 60).
ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult.The classification of the person on the front-passenger seat is
incorrect.
XMake sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (
Ypage 58).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
Runoccupied
Roccupied by the
weight of a child up
to 12 months old in a
child restraint sys-
tem
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the
child seat.
XMake sure that the entire base of the child restraint system rests on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos-
sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
XWhen installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and
the child restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
XMake sure that no objects are applying additional weight onto
the seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off, do
not install a child restraint system on the front-passenger seat.
It is recommended that you install the child restraint system on
a suitable rear seat.
XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
62Occupant safety
Safety

How the air bag system works is deter-
mined by the severity of the accident detec-
ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent:
Rfrontal collision
Rside impact
Rrollover
NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes
GWARNING
The function of the head restraint may be
impaired if you:
Rattach objects such as coat hangers to the
head restraints, for example
Ruse head restraint covers
If you do so, the head restraints cannot fulfill
their intended protective function in the event of an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint cov-
ers.
Method of operation
NECK-PRO head restraints/NECK-PRO luxury
head restraints offer additional protection
against head and neck injuries. In the event of
a rear collision of a certain severity, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints on the driver's and front-passenger
seats are moved forwards and upwards. This
provides better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered inan accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's seat and the front-passenger
seat (
Ypage 65). Otherwise, the additional protection will not be available in the event of
another rear-end collision. You can see that a
NECK-PRO head restraint/NECK-PRO luxury
head restraint has been triggered if it is tilted
forward and can no longer be adjusted.
Mercedes-Benz recommends that you have
the functionality of the NECK-PRO head
restraints/NECK-PRO luxury head restraints
checked at a qualified specialist workshop
after a rear-end collision.
Resetting a triggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint
NECK-PRO head restraints
Do not insert your finger between the cushion
of the head restraint and the cover. Pay par-
ticular attention while resetting the NECK-
PRO head restraints.
XTilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow
:.
XPush the NECK-PRO head restraint cushion
down as far as it will go in the direction of
arrow ;.
XWith your hand flat, firmly push the NECK-
PRO head restraint cushion backwards in
the direction of arrow =until it engages.
XRepeat this procedure for the second
NECK-PRO head restraint.
iResetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
Occupant safety65
Safety
Z

GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" (
Ypage 238).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint sys-
tems are:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child on the front-passenger seat, be sure to observe
the information on the "Occupant Classifica-
tion System (OCS)" (
Ypage 58). There you
will also find information on deactivating the
front-passenger front air bag. All child restraint systems must meet the fol-
lowing standards:
RU.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225
RCanadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are inclu-
ded with the child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur-
ing system
GWARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's
installation and operating instructions for the
child restraint system used.
Before every trip, make sure that the LATCH-
type (ISOFIX) child restraint system is
engaged correctly in both LATCH-type (ISO-
FIX) securing rings
!When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt
could otherwise be damaged.
70Children in the vehicle
Safety

Important safety notes
iObserve the"Important safety notes" sec-
tion (
Ypage 75).
GWARNIN G
If AB Sis faulty, th ewheels could loc kwhen
braking .The steerabilit yand braking charac -
teristics may be severely impaired .Addition -
ally, further driving safet ysystems are deac -
tivated. Ther eis an increased danger of skid-
din gand accidents .
Drive on carefully. Hav eAB Schecke dimme-
diately at aqualified specialist workshop.
When ABS ismalfunctioning, other systems,
inc ludin gdriv ing safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (
Ypage 205) and
disp lay messages which may beshown in the
instrument cluster (
Ypage 192).
ABS works from a speed of about 5 mph
(8 km/ h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even if
you only brake gently.
Braking
XIf ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
XTo make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving.
BAS (Brake Assist System)
General information
BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
BAS PLUS (Brake Assist PLUS) with
Cross-Traffic Assist
General information
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
BAS PLUS is only available on vehicles with
the Driving Assistance package.
For BAS PLUS to assist you when driving, the
radar sensor system and the camera system
must be operational.
With the help of a sensor system and a cam-
era system, BAS PLUS can detect obstacles:
Rthat are in the path of your vehicle for an
extended period of time
Rthat cross the path of your vehicle
In addition, pedestrians in the path of your
vehicle can be detected.
BAS PLUS detects pedestrians by using typi-
cal characteristics such as the body contours
and posture of a person standing upright.
If the radar sensor system or the camera sys-
tem is malfunctioning, BAS PLUS functions
are restricted or no longer available. The
76Driving safety systems
Safety

brake system is still available with complete
brake boosting effect and BAS.
iObserve the restrictions described in the
"Important safety notes" sec-
tion“ (
Ypage 77).
BAS PLUS can help you to minimize the risk of
a collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
Important safety notes
GWARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
BAS PLUS does not react:
Rto small people, e.g. children
Rto animals
Rto oncoming vehicles
Rwhen cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is
also impaired in the event of:
Rthere is dirt on the sensors or anything elsecovering the sensors
Rthere is interference by other radar sources
Rthere are strong radar reflections, for
example in parking garages
Ra narrow vehicle traveling in front, e.g. a
motorbike
Ra vehicle traveling in front on a different line
Rvehicles quickly moving into the radar sen-
sor system detection range
Recognition by the camera system is also
impaired in the event of:
Rdirt on the camera or if the camera is cov-
ered
Rthere is glare on the camera system, e.g.
from the sun being low in the sky
Rdarkness
Rif:
-pedestrians move quickly, e.g. into the
path of the vehicle
-the camera system no longer recognizes
a pedestrian as a person due to special
clothing or other objects
-a pedestrian is concealed by other
objects
-the typical outline of a person is not dis-
tinguishable from the background
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensors checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at low speeds where there is no visible
damage to the front of the vehicle.
Following damage to the windshield, have the
configuration and operation of the camera
system checked at a qualified specialist work-
shop.
Function
To avoid a collision, BAS PLUS calculates the
brake force necessary if:
Ryou approach an obstacle, and
RBAS PLUS has detected a risk of collision
When driving at a speed under 20 mph
(30 km/h): if you depress the brake pedal,
BAS PLUS is activated. The increase in brake
Driving safety systems77
Safety
Z

the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at low speeds where there is no visible
damage to the front of the vehicle.
Distance warning function
General information
The distance warning function can help you to
minimize the risk of a front-end collision with
a vehicle ahead or reduce the effects of such
a collision. If the distance warning function
detects that there is a risk of a collision, you
will be warned visually and acoustically.
Important safety notes
iObserve the "Important safety notes" sec-
tion for driving safety systems (
Ypage 75).
GWARNING
The distance warning function does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
GWARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
Rgive an unnecessary warning
Rnot give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and do not rely solely on the distance
warning function.
Function
Starting at a speed of around 4 mph (7 km/h),
the distance warning function warns you if
you rapidly approach a vehicle in front. An
intermittent warning tone will then sound,
and the ·distance warning lamp will light
up in the instrument cluster.
XBrake immediately in order to increase the distance from the vehicle in front.
or
XTake evasive action, provided it is safe to do so.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause the system to display a
warning.
With the help of the radar sensor system, the
distance warning function can detect obsta-
cles that are in the path of your vehicle for an extended period of time.
Up to a speed of around 44 mph (70 km/h),
the distance warning fu nction ca
n also react
to stationary obstacles, such as stopped or
parked vehicles.
Autonomous braking function
If the driver does not react to the distance
warning signal in a critical situation, COLLI-
SION PREVENTION ASSIST PLUS can assist
with the autonomous braking function.
The autonomous braking function:
Rgives the driver more time to react to criti-
cal driving situations
Rcan help the driver to avoid an accident or
Rreduces the effects of an accident
The autonomous braking function is available in the following speed ranges:
Rfrom 4 mph (7 km/h) to approx. 65 mph
(105 km/h) for moving objects
Rfrom 4 mph (7 km/h) to approx. 31 mph
(50 km/h) for stationary objects
If the autonomous braking function requires a
particularly high braking force, preventative
Driving safet ysystem s79
Safety
Z

or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP
®assists the driver when
pulling away on wet or slippery roads. ESP®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
ETS traction control is part of ESP
®. On vehi-
cles with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate
the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system.
Vehicles without 4MATIC: observe the notes
on ESP
®(Ypage 283) when towing the vehi-
cle with a raised rear axle.
ESP
®is only deactivated if the åwarning
lamp is lit continuously. If the
÷ warning lamp and the åwarn-
ing lamp are lit continuously, ESP
®not avail-
able due to a malfunction.
Observe the information on warning lamps
(
Ypage 206) and display messages which
may be shown in the instrument cluster
(
Ypage 192).
iOnly use wheels with the recommended
tire sizes. Only then will ESP®function
properly.
Characteristics of ESP®
General information
If the ÷ ESP warning lamp goes out before
beginning the journey, ESP
®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning
lamp flashes in the instrument cluster.
If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati-
cally when the driver wants to pull away again.
ESP
®remains in its previously selected sta-
tus. Example: if ESP®was deactivated before
the engine was switched off, ESP®remains
deactivated when the engine is switched on
again.
Deactivating/activating ESP®(except
AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
Driving safety systems81
Safety
Z

RPRE-SAFE®Brake is no longer available, it
is also not activated if you brake firmly and
ESP
®intervenes.
RESP®still provides support when you brake
firmly.
ESP®trailer stabilization
General information
If your vehicle/trailer combination begins to
swerve, ESP
®assists you in this situation.
ESP®slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Important safety notes
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
ESP
®trailer stabilization is active above
speeds of about 65 km/ h.
ESP
®trailer stabilization does not work if
ESP®is deactivated or disabled because of a
malfunction.
EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion for driving safety systems (
Ypage 75).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (
Ypage 205) as well as dis-
play messages (
Ypage 194).
ADAPTIVE BRAKE
i
Observe the "Important safety notes" sec-
tion (
Ypage 75).
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (
Ypage 165 )and
hill start assist (
Ypage 141).
PRE-SAFE®Brake
General information
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
PRE‑SAFE
®Brake is only available for vehi-
cles with the Driving Assistance package.
For PRE-SAFE
®Brake to assist you when driv-
ing, the radar sensor system and the camera
system must be switched on and be opera-
tional.
With the help of the radar sensor system and
the camera system, PRE-SAFE
®Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
84Driving safety systems
Safety