Display messagesPossible causes/consequences andMSolutions
Front Passenger
Airbag Disabled
SeeOperator'sMan‐
ual
The front-passenger air bag is deactivated during th ejourney, eve n
though :
Ran adult
or
Raperson of th ecorrespondin gstature is on th efront-passenger
seat
If additional forces are applied to th eseat ,th esystem may inter-
pre tth eoccupant's weight as lowe rthan it actually is.
GWARNIN G
The front-passenger air bag does no tdeploy during an accident.
There is an increase dris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 151).
XSwitchth eignition off.
XHav eth eoccupant get out of th evehicle.
XKee pth eseat unoccupied ,close th efront-passenger doo rand
switch on th eignition .
XObserveth ePASSENGER AI RBA GOF Findicato rlamp in th e
center console and th emultifunction display and chec kth efol-
lowing:
Seat unoccupied and ignition switched on :
RthePASSENGER AI RBA GOF Findicato rlamp mus tthen ligh t
up and remain lit .If th eindicato rlamp is on ,OCS has disabled
th efront-passenger fron tair bag (
Ypage 58 )
RtheFrontPassengerAirbagEnable dSeeOperator' s
ManualorFrontPassengerAirbagDisabledSeeOper‐
ator's Manualdisplay message smus tno tbe shown in th e
multifunction display
XWait fo r aperiod of at leas t60 seconds until th enecessar ysys-
te m checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappea rin th emul-
tifunction display.
If these condition sare fulfilled ,th efront-passenger seat can be
occupied again .Whether th ePASSENGER AI RBA GOF Findicato r
lamp remain slit or goe sout depend son how OCS classifie sth e
occupant .
If th econdition sare no tfulfilled ,th esystem is no toperating cor-
rectly.
XVisit aqualified specialist workshop immediately.
Display messages19 7
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Observeth eadditional information on OCS (Ypage 58).
Front Passenger
Airbag Enable d
SeeOperator'sMan‐
ual
The front-passenger air bag is enabled during th ejourney, eve n
though :
Rachild, asmall adult or an objec tweighin gless than th esys-
tem' sweight threshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The system may detec tobjects or forces applying additional
weight on th eseat .
GWARNIN G
The air bag may deploy unintentionally.
There is an increase dris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 151).
XSwitchth eignition off.
XOpe nth efront-passenger door.
XRemove th echild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight .
The system may otherwise detec tth eadditional weight and
interpret th eseat occupant's weight as greate rthan it actually
is.
XKee pth eseat unoccupied ,close th efront-passenger doo rand
switch on th eignition .
XObserveth ePASSENGER AI RBA GOF Findicato rlamp in th e
center console and th emultifunction display and chec kth efol-
lowing:
Sea
t unoccupied and ignition switched on :
RthePASSENGER AI RBA GOF Findicato rlamp mus tthen ligh tup
and remain lit .If th eindicato rlamp is on ,OCS (Occupant Clas-
sification System) has disabled th efront-passenger fron tair bag
(
Ypage 58 )
RtheFront Passenger Airbag Enable dSee Operator' s
ManualorFront Passenger Airbag Disabled See Oper‐
ator's Manualdisplay message smus tno tbe shown in th e
multifunction display
198Display messages
On-board computer and displays
Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 31).
Stowage areas
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid/tailgate is open when the engine is
running, especially if the vehicle is in motion.
There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid/tailgate. Never drive with the
trunk lid/tailgate open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle
identification plate on the B-pillar of the
driver's door.
RThe trunk/cargo compartment is the pre-
ferred place to store objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the trunk/cargo
compartment as possible.
RThe load must not protrude above the
upper edge of the seat backrests.
RAlways place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
RAlways place the load behind unoccupied
seats if possible.
RUse the cargo tie-down rings and the parcel
nets to transport loads and luggage.
RUse cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
RWhen transporting objects in the cargo
compartment, the combined cargo cover
and net must always be installed (cargo
compartment cover and cargo net).
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection.
238Stowage areas
Stowage and features
of purposes. The accessory parts are located
under the cargo compartment floor.
XOpen the EASY-PACK folding luggage-com-
partment floor (
Ypage 249).
EASY-PACK load-securing kit accessory parts
:
Telescopic rod
;Bag containing the brackets and luggage
holder
Inserting the brackets into the loading
rail
XInsert bracket:into the center of loading
rail ?.
XPress release button ;and push
bracket :into the desired position in load-
ing rail ?.
XLet go of release button ;.
XPress locking button=.
Bracket :is locked in loading rail ?.
XIf necessary, fold cargo tie-down ring A
upwards.
Luggage holder
!Only use the luggage holder to secure
cargo with a maximum weight of 15.4 lbs
(7 kg) and with dimensions that the luggage
holder can safely and securely contain.
The luggage holder can be used to secure
light loads against the side wall of the cargo
compartment to prevent them from moving
around.
XTo install: insert two brackets Ainto the
left or right loading rail (
Ypage 247).
XPress release button :of the luggage
holder and pull the strap out slightly.
XInsert luggage holder ;into brackets A
and, while doing so, press release button
= and push the luggage holder downwards
until it engages.
XPress release button :of the luggage
holder and pull the strap out in the direction
of the arrow.
XPlace the load between the strap and the
cargo compartment side wall.
XUsing one hand, press locking button :of
the luggage holder.
XWith your other hand, let the strap go slowly
until the load is secured.
XMake sure that locking button ?on brack-
ets Ais pressed.
This keeps brackets Ain place on the
loading rail.
XTo remove: press release button =on
respective bracket Aand remove luggage
holder ;by pulling upwards and out.
Stowage areas247
Stowage and features
Z
XSlide cover:of positive terminal ;in the direction of the arrow.
XConnect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jumper cable, always begin with positive terminal ;on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal ?of donor battery Bto ground point Aof your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point Aand negative terminal ?, then from
positive clamp ;and positive terminal =. Begin each time at the contacts on your own
vehicle first.
XClose cover :of positive clamp ;after removing the jumper cables.
XHave the battery checked at a qualified specialist workshop.
iJump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
iDetails on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (
Ypage 336).
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func- tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
!Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
Towing and tow-starting281
Roadside Assistance
Z
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
HYBRID vehicles : make sure that you read
the "HYBRID" supplement included in the
vehicle literature. You could otherwise fail to
recognize dangers e.g. due to high voltage.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged. Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot shift the automatic transmission to position N
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (
Ypage 279).
Have the vehicle transported on a transporter
or trailer.
iDisarm the automatic locking feature
(
Ypage 95). You could otherwise be locked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Towing eye covers (example: Sedan)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
XRemove the towing eye from the vehicle
tool kit (
Ypage 270).
XPress the mark on cover :inwards in the
direction of the arrow.
282Towing and tow-starting
Roadside Assistance
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard is on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum permis-
sible vehicle load. It also contains details
of the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is on the B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum
gross axle weight rating on the front and
rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the maxi-
mum gross axle weight rating for the
front or rear axle.
B-pillar (example: Sedan)
:
B-pillar, driver's side
Maximum permissible gross vehicle
weight rating
XSpecification for maximum gross vehicle
weight :is listed in the Tire and Loading
Information placard: "The combined weight of occupants and cargo should never
exceed XXX kilograms or XXX lbs."
The gross weight of all vehicle occupants,
load and luggage must not exceed the speci-
fied value.
iThe specifications shown on the Tire and
Loading Information placard in the illustra-
tion are examples. The maximum permis-
sible gross vehicle weight rating is vehicle- specific and may differ from that in the
illustration. You can find the valid maximum
permissible gross vehicle weight rating for
your vehicle on the Tire and Loading Infor-
mation placard.
298Loading the vehicle
Wheels and tires
Number of seats
Maximum number of seats:indicates the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information
placard.
iThe specifications shown on the Tire and
Loading Information placard in the illustra-
tion are examples. The number of seats is
vehicle-specific and can differ from the
details shown. The number of seats in your vehicle can be found on the Tire and Load-
ing Information placard.
Determining the correct load limit
Step-by-step instructions
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1: Locate the statement "The com-
bined weight of occupants and cargo
should never exceed XXX kg or XXX lbs." on
your vehicle’s Tire and Loading Information
placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
XStep 3: Subtract the combined weight of
the driver and passengers from XXX kilo-
grams or XXX lbs.
XStep 4: The resulting figure equals the
available amount of cargo and luggage load capacity. For example, if the "XXX" amount
equals 1400 lbs and there will be five
150-lb passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs (1400 - 750 (5 x 150) =
650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed the available cargo and luggage load capa-
city calculated in step 4.
Loading the vehicle299
Wheels and tires
Z