
Obser
vethefo llowing no tes:
R a mobile phone which has already been
authorised is automatically connected.
R the multimedia sy stem alw ays sear ches for
th e last connected mobile phone. If this is
not available, the pr eviously connec ted
mobile phone is searched for.
R only one mobile phone can be connected to
th e module at any one time.
Switching tothe mobile phone on thete le‐
phone module
Requ irement:
Yo u can on ly switchtoano ther authorised
mobile phone if you are not cur rently making a
call. Multimedia sy
stem:
, Telephone .
á Connect device -
Mobile phone #
Select the mobile phone on theSA P module
device list.
The mobile phone is sear ched for and con‐
nected if it is within Blue tooth®
ra nge and if
Blu etoo th®
is activated. #
Confirm the module's connection requ est on
th e mobile phone (see the manufacturer's
operating instructions). #
Where necessar y,enter the SIM card PIN
into the multimedia sy stem and confi rm.
The cur rently connected mobile phone is indica‐
te dby the# dot in the Blue tooth®
phone list.
A maximum of 15mobile phones can be auth or‐
ised on the module. Sto
ring the SIM card PIN in thete lephone
module
Multimedia sy stem:
, Telephone .
á Connect device - no
device connected .
SIM Card #
Select ¥. #
Switch Store PIN onO.
Te lephone module settings
Settings for using the telephone module with
th e mobile phone
Nu m‐
ber Fu
nction
0003 1A ctivates caller ID transmission
00030 Deacti vates caller ID transmission
0006 1A ctivates da taroaming
0006 0D eactivates data roaming
00 071A ctivates network pr ovider restric‐
tion 324
Multimedia sy stem

The mobile phone continues
tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data when using Apple
CarPlay™ and Android Auto Note
s on transfer redve hicle data
When using Android Auto™ or Apple CarPl ay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
R software release of the multimedia sy stem
R system ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page 284).
Driving status data:
R transmission position engaged
R distinction between par ked, standstill, rolling
and driving
R day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
R co-ordinates
R speed
R compass direction
R acceleration direction This data is only transfer
red while the navigation
sy stem is active in order toimpr ove it (e.g. so it
can continue functioning when in a tunnel).
If yo u do not consent tovehicle data being trans‐
fe rred, you can deactivate the automatic start of
Android Auto™ (→ page 328) or Apple CarPlay™
(→ page 327) and temp orarily term inate the USB
connection between the mobile phone and the
ve hicle. Online and Internet functions
Internet connection
Internet connection
restrictions &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tions equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. Multimedia sy
stem 329

R
Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
R When charging: only use battery charge rs
te sted and appr ovedby Mercedes-Benz and
re ad the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of 12
V.
R The vehicles must not touch. R
Petrol engine: Only acce ptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. #
Secure theve hicle byapplying the electric
parking brake. #
Automatic transmission: Shiftthe trans‐
mission toposition j. #
Manual transmission: Shift into neutral. #
Make sure that the ignition and all electrical
consumers are switched off. #
Open the engine bonn et. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
positive pole of donor battery using the jump
lead/charging cable. Alw ays begin with posi‐
tive clamp 2onyour ow nve hicle firs t. Breakdown assi
stance 391

Pe
rm itted towing me thods Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 392) (→ page 393). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
R the engine cann otbe star ted.
R the electric parking brake cann otbe released
or applied. R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, transport theve hicle
(→ page 395). A towing vehicle with lifting
equipment is requiredforve hicle transport. Breakdown assis
tance 393

*
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate . #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 397). #
Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(→ page 71). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection (→ page 89). #
Deactivate Active Brake Assi st (→page 189). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. #
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel locking may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off. 394
Breakdown assis tance

R
the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 393). #
Connect theto w bar totheto wing eyeto
load theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the
on-board electrical sy stem with po wer
( → page 389). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of accident when trans‐
porting vehicles with AIR BODY CON‐
TROL
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
AIR BODY CONTROL theve hicle/trailer com‐
bination may start toskid. Consequentl y,you
could lose control of your vehicle.
There is a risk of accident and injur y. #
Load theve hicle cor rectly onto the
transpo rter. Breakdown assis
tance 395

#
Secu retheve hicle on all four wheels
with suitable tensioning stra ps. #
Do not exceed the maximum permissi‐
ble speed of 60 km/h when transport‐
ing. *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. 4MATIC
vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transport vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eye To
wing eye1 is attached tothe edge of the
boot under the boot floor. 396
Breakdown assis tance

Fi
tting the towing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise tothe
st op.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha vea brac ket at the back forth
eto wing eye. Connect theto w bar tothe
trailer hitch.
% Makesure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 393). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle safely as soon
as possible, paying attention toroad and traf‐
fi c conditions. Breakdown assis
tance 397