Problems with PARKTRONIC
ProblemPossible causes/consequences andMSolutions
Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.
XIf problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop.
Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is then
deactivated.The PARKTRONIC sensors are dirty or there is interference.
XClean the PARKTRONIC sensors (Ypage 262).
XSwitch the ignition back on.
The problem may be caused by an external source of radio or ultra-
sound waves.
XSee if PARKTRONIC functions in a different location.
Active Parking Assist
General notes
Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking. You may also use PARKTRONIC
(
Ypage 158).
iThe active braking application is only avail-
able on vehicles with automatic transmission.
Important safety notes
Active Parking Assist is merely an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering, parking and exiting a
parking space. Make sure that no persons, ani-
mals or objects are in the maneuvering range.
When PARKTRONIC is switched off, Active Park-
ing Assist is also unavailable.
GWARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
!If unavoidable, you should drive over obsta-
cles such as curbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tires.
Active Parking Assist may possibly indicate
parking spaces which are not suitable for park-
ing, for example:
Rwhere parking or stopping is prohibited
Rin front of driveways or entrances and exits
Ron unsuitable surfaces
Parking tips:
ROn narrow roads, drive as close to the parking
space as possible.
RParking spaces that are littered or overgrown
might be identified or measured incorrectly.
RParking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly.
Driving systems161
Driving and parking
Z
Rif the camera lens is dirty or obstructed
Observe the notes on cleaning
(
Ypage 262)
Rif the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
On vehicles with height-adjustable chassis,
leaving the standard height can result in inac-
curacies in the guide lines, depending on tech-
nical conditions.
iThe rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the trunk
Observe the notes on cleaning (
Ypage 262).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Activating/deactivating the rear view
camera
XTo activate: make sure that the SmartKey is
in position 2in the ignition lock.
XMake sure that the Activation by R gearfunction is selected in the multimedia system
(see the Digital Operator's Manual).
XEngage reverse gear.
The rear view camera flap opens. The area
behind the vehicle is shown with guide lines in
the multimedia system display.
The image from the rear view camera is avail-
able throughout the maneuvering process.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to Por after
driving forwards a short distance.
Messages in the multimedia system dis- play
The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the tailgate
handle
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
:Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
;White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)
=Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
?Yellow lane marking tires at current steering
wheel angle (dynamic)
166Driving systems
Driving and parking
Messages in the multimedia system dis-
play
Important safety notes
The system may show a distorted view of obsta-
cles or show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations:
Runder the front and rear bumpers
Rvery close to the front and rear bumpers
Rin close range above the handle on the trunk
lid
Rvery close to the exterior mirrors
Rin the transitional areas between the various
cameras in the virtual top view
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
Top view with picture from the rear view
camera
:Yellow guide line at a distance of approx-
imately 13 ft (4 m) from the rear of the vehi-
cle
;Symbol for the split screen setting with top
view and rear view camera image
=Guide line for the maximum steering angle
?Yellow lane marking tires at current steering
wheel angle (dynamic)
AYellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
BVehicle center axle (marker assistance)
CYellow guide line at a distance of approx-
imately 3 ft (1 m) from the rear of the vehicle
DBumper
ERed guide line at a distance of approximately
12 in (0.3 m) from the rear of the vehicle
The guide lines are shown when the transmis-
sion is in position R.
The distance specifications only apply to
objects that are at ground level.
Top view with picture from the front cam-
era
:Symbol for the split screen setting with top
view and front camera image
;Yellow guide line at a distance of approx-
imately 13 ft (4 m) from the front of the
vehicle
=Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
?Yellow lane marking tires at current steering
wheel angle (dynamic)
Driving systems171
Driving and parking
Z
Tires
Display messagesPossible causes/consequences andMSolutions
Correct
Tire Pressure
The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 287).
XIf necessary, correct the tire pressure.
XRestart the tire pressure monitor (Ypage 289).
Check
Tires
The tire pressure in one or more tires has dropped significantly. The
wheel position is shown in the multifunction display.
A warning tone also sounds.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 138).
XCheck the tires and, if necessary, follow the instructions for a flat
tire (Ypage 266).
XCheck the tire pressure (Ypage 287).
XIf necessary, correct the tire pressure.
Warning
Tire Malfunction
The tire pressure in one or more tires has dropped suddenly. The wheel
position is shown in the multifunction display.
GWARNING
Driving with a flat tire poses a risk of the following hazards:
Ra flat tire affects the ability to steer or brake the vehicle.
Ryou could lose control of the vehicle.
Rcontinued driving with a flat tire will cause excessive heat build-up
and possibly a fire.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 138).
XCheck the tires and, if necessary, follow the instructions for a flat
tire (Ypage 266).
214Displa y messages
On-board computer and displays
Tires
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
hNThe yellow combination low tire pressure telltale/TPMS malfunction telltale for
the TPMS (pressure loss or malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly impair tire trac-
tion.
Rthe driving characteristics, as well as steering and braking, may be greatly
impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 138).
XObserve the additional display messages in the multifunction display.
XCheck the tires and, if necessary, follow the instructions for a flat tire
(Ypage 266).
XCheck the tire pressure (Ypage 287).
XIf necessary, correct the tire pressure.
hN The yellow tire pressure monitor warning lamp (pressure loss/malfunction)
flashes for approximately one minute and then remains lit.
The tire pressure monitor is faulty.
GWARNING
The system is possibly unable to recognize or register low tire pressure.
There is a risk of an accident.
XObserve the additional display messages in the multifunction display.
XVisit a qualified specialist workshop immediately.
228Warning and indicator lamps in the instrument cluster
On-board computer and displays
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (
Ypage 255).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in .. days
RService A Due
RService A Exceeded by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type of
service. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Displaying service messages
XSwitch on the ignition.
XPress the =or; button on the steering
wheel to select the Serv.menu.
XPress the9or: button to select the
ASSYSTPLUSsubmenu and confirm by press-
ing the abutton.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service inter-
val display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
258Maintenance
Maintenance and care
XMake sure the vehicle is stationary and the
ignition is switched off.
XTurn the SmartKey to position2in the ignition
lock (Ypage 122).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint- work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
260Care
Maintenance and care
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax. These
products are only suitable for high-gloss sur-
faces. Their use on vehicles with matte finish
leads to considerable surface damage (shiny,
mottled areas).
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with a clear matte finish.
iThe vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
iUse only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Care261
Maintenance and care
Z