Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop button
in position 0or 1), as ESP
®will otherwise
automatically intervene. The brake system
could otherwise be damaged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Refueling135
Driving and parking
Z
RAcceleration(evaluation of all acceleration
processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessment of driving behavior at
all times):
-The bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes):
-The bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
-The bar empties: frequent braking
iAn economical driving style specially
requires driving at moderate engine speeds.
To achieve a higher value in the categories
Acceleration
and Constant:
Robserve the gearshift recommendations.
Rdrive in drive program E.
iOn long journeys at a constant speed, e.g.
on the highway, only the bar for Constantwill
change.
iThe ECO display summarizes the driving
characteristics from the start of the journey to
its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are fewer
changes. For more dynamic changes, carry
out a manual reset.
For further information on the ECO display, see
(
Ypage 187).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the airflow
to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
142Driving tips
Driving and parking
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter. Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position
N.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
sui t the p
revailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see (
Ypage 283).
For more information on driving with summer
tires, see (
Ypage 283).
Observe the notes in the "Winter operation" sec-
tion (
Ypage 283).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi-
nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 62).
144Driving systems
Driving and parking
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. On long and steep
downhill gradients, especially if the vehicle is
laden, you must shift to a lower gear in time. By
doing so, you will make use of the braking effect
of the engine. This relieves the load on the brake
system and prevents the brakes from overheat-
ing and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:To activate or increase speed
;To activate or reduce speed
=To deactivate cruise control
?To activate at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds.
Activation conditions
To activate cruise control, all of the following
activation conditions must be fulfilled:
Rthe parking brake must be released.
Ryou are driving faster than 20 mph (30 km/h).
RESP®must be active, but not intervening.
Rthe transmission must be in position D.
Storing and maintaining the current
speed
You can accept the current speed if you are
driving faster than 20 mph(30 km/h).
Driving system s145
Driving an d parking
Z
GWARNING
DISTRONIC PLUS cannot always clearly iden-
tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
Rgive an unnecessary warning and then
brake the vehicle
Rneither give a warning nor intervene
Raccelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS.
GWARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There isa risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
!If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
If you fail to adapt your driving style, DISTRONIC
PLUS can neither reduce the risk of accident nor
override the laws of physics. DISTRONIC PLUS
cannot take into account the road, traffic and
weather conditions. DISTRONIC PLUS is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in good time and for staying in your lane. Do not use DISTRONIC PLUS:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line.
In particular, the detection of obstacles can be
impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for exam-
ple, in parking garages
If DISTRONIC PLUS no longer detects a vehicle
in front, DISTRONIC PLUS may unexpected ly
a
ccelerate the vehicle to the stored speed.
This speed may:
Rbe too high if you are driving in a filter lane or an exit lane
Rbe so high in the right lane that you pass vehi-cles driving on the left (left-hand drive coun-
tries)
Rbe so high in the left lane that you pass vehi-
cles driving on the right (right-hand drive
countries)
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:To store the current speed or a higher speed
;To store the current speed or a lower speed
148Driving systems
Driving and parking
cle could come into contact with the curb or
other road boundaries. Be particularly aware of
other road users, e.g. cyclists, that are directly
next to your vehicle.
Obstacles such as building site huts on the lane
or projecting out into the lane are not detected.
An inappropriate steering intervention, e.g. afterintentionally driving over a lane marking, can be
corrected at any time if you steer slightly in the
opposite direction.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot cannot continuously keep your
vehicle in lane. In some cases, the steering
intervention is not sufficient to bring the vehicle
back to the lane. In such cases, you must steerthe vehicle yourself to ensure that it does not
leave the lane.
The support provided by the system can be
impaired if:
Rthere is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray
Rthere is glare, e.g. from oncoming traffic, the
sun or reflection from other vehicles (e.g. if
the road surface is wet)
Rthe windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera
Rno, or several, unclear lane markings are pres-
ent for one lane, e.g. in a construction area
Rthe lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow
Rthe distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted
Rthe lane markings change quickly, e.g. lanes
branch off, cross one another or merge
Rthe road is narrow and winding
Rthere are strong shadows cast on the road
The system is switched to passive and no longer
assists you by performing steering interventions if:
Ryou actively change lanes
Ryou switch on the turn signal
Rtake your hands off the steering wheel or do
not steer for a prolonged period of time
iAfter you have finished changing lanes,
Steering Assist and Stop&Go Pilot are auto-
matically active again. DISTRONIC PLUS Steering Assist does not pro-
vide assistance:
Ron very sharp corners
Rwhen a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes for DISTRONIC PLUS (
Ypage 147).
The steering interventions are carried out with a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have
still not started to steer and have not taken hold
of the steering wheel after five seconds at the
l
atest, a warning tone also sounds to remind you
to take control of the vehicle. Steering Assist
and Stop&Go Pilot are switched to passive.
DISTRONIC PLUS remains active.
Activating Steering Assist and Stop&Go
Pilot
XActivate the DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot function using the
on-board computer (
Ypage 192).
The DTR+: Steering Assistant Onmes-
sage appears in the multifunction display.
Steering Assist and Stop&Go Pilot are active.
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are activa-
ted but not ready for a steering intervention,
steering wheel symbol :appears in gray. If the
system provides you with support by means of
steering interventions, symbol :is shown in
green.
Driving systems155
Driving and parking
Z
tone. The vehicle is now parked. The vehicle is
kept stationary without the driver having to
depress the brake pedal. The braking effect is
canceled when you depress the accelerator
pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself.
PARKTRONIC is still available.
XManeuver if necessary.
XAlways observe the warning messages dis-
played by PARKTRONIC (Ypage 159).
Parking tips:
RThe way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not
far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
you should cancel the parking procedure with
Active Parking Assist.
RYou can also select preselect transmission
position D. The vehicle redirects and does not
drive as far into the parking sp ace. Sh
ould a
gear be changed too early, the parking pro-
cedure will be canceled. A sensible parking
position can no longer be achieved from this
position.
Exiting a parking space
In order that Active Parking Assist can support
you when exiting the parking space:
Rthe border of the parking space must be high enough at the front and the rear. A curb is too
small, for example.
Rthe border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is maneuvering into the parking
space.
Ra maneuvering distance of at least 3.3 ft
(1.0 m) must be available .
iVehicles with automatic transmission:
If PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst the
vehicle exits the parking space. You are
responsible for braking in good time. Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle parallel to the direction of travel using
Active Parking Assist.
XStart the engine.
XRelease the parking brake.
XSwitch on the turn signal in the direction you
are pulling away.
XShift the transmission to position
Dor R.
The Start Park Assist? Yes: OK No:
% message appears in the multifunction
display.
XTo cancel the procedure: press the%
button on the multifunction steering wheel or
pull away.
or
XTo exit a parking space using Active Park-
ing Assist: press theabutton on the mul-
tifunction steering wheel.
The Park Assist Active Accelerate
and Brake Observe Surroundingsmes-
sage appears in the multifunction display.
XLet go of the multifunction steering wheel.
XPull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/h) when exiting a park-
ing space. Otherwise Active Parking Assist
will be canceled.
XShift the transmission to position Dor Ras
required or according to the message while
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The Park Assist
ActiveAccelerateandBrakeObserveSurroundingsmessage appears in the mul-
tifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead posi-
tion.
XDrive forwards and back up as instructed by
the PARKTRONIC warning displays.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and the
Park Assist Finished
message appears in
the multifunction display. You will then have to
steer and merge into traffic on your own.
PARKTRONIC is still available. You can take over
164Driving systems
Driving and parking
the steering, before the vehicle has exited the
parking space completely. This is useful, for
example when you recognize that it is already
possible to pull out of the parking space.
Canceling Active Parking Assist
You can cancel Active Parking Assist at any
time.
XStop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at once.
ThePark Assist Canceled
message
appears in the multifunction display and you
hear a tone.
or
XPress the PARKTRONIC button on the center
console (Ypage 160).
PARKTRONIC is switched off and Active Park-
ing Assist is immediately canceled. The Park
Assist Canceledmessage appears in the
multifunction display and you hear a tone.
Active Parking Assist is canceled automatically
if:
Rthe transmission is shifted too early
Rtransmission position Pis selected
Rparking using Active Parking Assist is no lon-
ger possible
Ryou are driving faster than 6 mph (10 km/h)
Ra wheel spins, ESP®intervenes or fails. In
such cases the ÷warning lamp lights up in
the instrument cluster.
A warning tone sounds. The parking symbol dis-
appears and the multifunction display shows the
Park Assist Canceled
message.
When Active Parking Assist is canceled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again.
Rear view camera
General notes
Rear view camera :is an optical parking and
maneuvering aid. It shows the area behind your
vehicle with guide lines in the multimedia sys-
tem display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
iThe text shown in the multimedia system
display depends on the language setting. The
following are examples of rear view camera
messages in the multimedia system display.
Important safety notes
The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. When maneu-
vering or parking, make sure that there are no
persons, animals or objects in the area in which you are maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function in
a limited manner:
Rif the trunk lid is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the camera is exposed to very bright light
Rif the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
Rif there is a sudden change in temperature,
e.g. when driving into a heated garage in win- ter
Driving system s165
Driving an d parking
Z