2016 MERCEDES-BENZ E-Class navigation

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
COMAND does not
resume route guidance
after the journey has
been interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
XContinue route guidance manually (Ypage 91).
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
The digital map is not
compatible with the
vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the data medium checked at an authorized Mercedes-Benz
Center.
ProblemPossible causes/consequences andMSolutions
COMAND asks for an
activation code during
the map update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system109
Navigation
Z

ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The digital map can be loaded with a DVD, SD memory card or USB
stick.
XCheck the readability of the data medium, e.g. in a PC.
XTo restart the update: insert the DVD.
or
XInsert an SD memory card or USB stick.
COMAND asks for an activation code during the map update. The
code must be validated in the vehicle.
XSwitch on the ignition.
XTo restart the update: insert the DVD.
or
XInsert an SD memory card or USB stick.
COMAND's integrated hard disk is defective.
XConsult an authorized Mercedes-Benz Center.
110Problems with the navigation system
Navigation

XTo selectG: slide 9the controller.
XTo select Save: turn and press the control-
ler.
The contact has now been saved. The con-
tact is identified by the ¥symbol in the
phone book.
iSaved contacts are also displayed in the
address book.
Saving or editing the contact data on
COMAND does not change the contacts on
the mobile phone. If automatic calling up of
phone contacts is activated, COMAND dis-
plays the copy ¥with the changed data.
Deleting a contact
You can delete contacts that have been
added, supplemented, saved or imported in
COMAND.
If there are one or several phone numbers
saved under the contact, the contact is
deleted from the phone book and the address
book.
If there are additional entries under the con-
tact, such as a navigable destination, only the
phone numbers are deleted. The contact is
retained in the address book with the remain-
ing entries.
XCall up the phone book (Ypage 123).
XSearch for and highlight a contact in the
phone book (
Ypage 124).
XTo select G: slide 9the controller.
XTo select Delete: turn and press the con-
troller.
A prompt appears asking whether the con-
tact should be deleted.
XTo select Yes: turn and press the controller.
The phone number is deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Closing the phone book
XTo select &from the character bar: turn
the controller and press to confirm.
or
XPress the %button.
Address book
Introduction
Always pay attention to traffic conditions.
Familiarize yourself with the address book
functions before beginning your journey.
You can use COMAND when the road and
traffic conditions permit. You could otherwise
become involved in an accident in which you
or others could be injured.
The address book displays all the contacts
from the various sources (mobile phone,
memory card, USB device, COMAND phone
book, navigation).
You can use the contacts to make telephone
calls, navigate and to write messages.
If a mobile phone is connected to COMAND
and automatic calling up is activated
(
Ypage 132), the mobile phone's contacts
are displayed in the address book. If you dis- connect the mobile phone from COMAND,
these contacts are no longer displayed in the
address book.
When you import, save, edit or add contacts,
they will be saved in COMAND. These con-
tacts will remain there even when you con-
nect COMAND to a different mobile phone.
You can view these contacts even without a
mobile phone.
iThe address book can store a total of
5000 contacts.
R2000 entries are reserved for perma-
nently saved contacts.
R3000 entries are reserved for contacts
that you can load from the mobile phone.
Address book127
Telephone
Z

Using the touchpad
You determine the first letter of the contact
you are looking for with the first character you
enter.
XDraw the letter on the touchpad surface.
The first contact with the selected first
character is highlighted in the address
book.
Further information on handwriting recog-
nition on the touchpad (
Ypage 27).
XDraw additional letters on the touchpad
surface one after another.
XTo complete the search and return to the
address book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Adding a new contact
You can enter address data directly into the
address book. If you store telephone num-
bers in the COMAND phone book, these are
also saved in the address book. If you store a
navigation destination, COMAND creates an
address book entry which includes the com-
plete navigable address data.
XCall up the address book (Ypage 128).
XTo switch to the menu bar: slide 6the
controller.
XTo select New: turn and press the controller.
The surname and first name input lines are
displayed.
XEnter characters using the controller
(
Ypage 32) or the number keypad or the
touchpad (
Ypage 27) depending on the
vehicle's equipment.
XEnter characters using the controller
(
Ypage 32) or the number keypad.
XTo save the surname and first name: select
¬.
The details for the contact are displayed.
XTo add a desired entry (e.g. Add E-Mail
Address): turn and press the controller.
Depending on the type of entry, the corre-
sponding input menu appears.
XEnter characters using the controller
(
Ypage 32) or the number keypad or the
touchpad (
Ypage 27) depending on the
vehicle's equipment.
XEnter characters using the controller
(
Ypage 32) or the number keypad.
XTo finish and save an entry: select ¬.
Displaying contact details
XCall up the address book (Ypage 128).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
The entries can be categorized as follows:
\ Business details
6 Home details
iAn address book entry can contain the
following information:
Rname
Rfirst name
Rcompany
Rup to five telephone numbers
Rtwo email addresses
RInternet address
Rtwo addresses
Rgeo-coordinates
Address book129
Telephone
Z

Adding information to a contact
Amaximum of fiv etelephon enumber scan be
saved for on econtact .
XCall up th eaddress book (Ypage 128).
XTo selectacontact :tur nand press th econ-
troller .
The details for th econtact are displayed.
XTo add th edesired entr y(e.g. AddE-Mail
Addres s): turnand press th econtroller .
Dependin gon th etyp eof entry, th ecorre-
sponding input men uappears.
XEnte rcharacters usin gth econtroller
(
Ypage 32 )or th enumber keypad or th e
touchpad (
Ypage 27)depending on th e
vehicle's equipment.
XEnte rcharacters usin gth econtroller
(
Ypage 32) or th enumber keypad.
XTo finish and sav ean entry: select ¬.
Startingroute guidance to an address
or geo-coor dinates
If an address wit h a ZIPcode is saved, th e
address can be used for rout eguidance .If th e
ZIP code canno tbe assigned to an exact
address ,you can adjust th edestination sub-
sequently usin gth econtroller .
XCall up theaddress book (Ypage 128).
XTo selectacontact :tur nand press th econ-
troller .
The details for th econtact are displayed.
XTo select th eaddress or geo-coordinates:
tur nand press th econtroller .
The navigation men uis displayed.
XTo select Start:slide 6and press th e
controller .
The rout eto th edestination address is cal-
culated and rout eguidance starts.
Making a call
XCall up th eaddr essbook (Ypage 128).
XTo select acontact :tur nand pre ssthecon-
troller .
The details for th econtact are displayed.
XTo select atelephon enumber :tur nand
pre ssthecontroller .
The number is dialed .Further information
about th efunction sduring acall
(
Ypage 120).
Sending text messages
XCall up th eaddress book (Ypage 128).
XTo selectacontact :tur nand pre ssthecon-
troller .
The details for th econtact are displayed.
XTo highligh tth etelephon enumber :tur nth e
controller .
XTo select G:slide9 thecontroller .
XTo select SendTex tMessag e:tur nand
press th econtroller .
The entr yfields for ate xt message are dis-
played (
Ypage 142).
Observ eth erequirements for th emessage
function (
Ypage 138).
Sending e-mail
XCall up th eaddr essbook (Ypage 128).
XSelectan entry: tur nand pre ssthecontrol -
ler .
The details for th econtact are displayed.
XTo select an e-mail address :tur nand pre ss
th econtroller .
The entr yfields for an e-mail are displayed
(
Ypage 142).
Observ eth erequirements for th emessage
function (
Ypage 138).
130Address book
Telephone

The following conditions must be fulfilled in
order to import vCards:
RvCards (vcf files) may be located in the main
directory or in folders. COMAND allows you
to select the relevant folders directly.
RvCards must have the file extension ".vcf".
iCOMAND supports vCards in versions 2.1
and 3.0.
XTo switch to the menu bar in the telephone menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select From Memory Card,USB 1or
USB 2
: turn and press the controller.
Receiving vCards via Bluetooth®
COMAND
XTo switch to the menu bar in the telephone menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select From Bluetooth Device: turn
and press the controller.
If COMAND is connected to a mobile
phone, all connections are terminated.
vCards can now be received by a device
(PC, mobile phone) via Bluetooth
®.
External device
XStart the data transfer (see the manufac-
turer's operating instructions).
The number of vCards received is displayed in COMAND.
COMAND
XTo end reception: press the controller or
the % button.
If a mobile phone was connected, the con-
nection to the mobile phone is established again.
vCards received via Bluetooth
®are identified
by the ®symbol in the phone book.
iIf you switch to another main function,
e.g. navigation, while receiving vCards, the reception of vCards will be terminated.
Deleting imported contacts
XTo switch to the menu bar in the telephone
menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Delete Contacts: turn and
press the controller.
XSelect one of the following options:
134Importing contacts
Telephone

XTo selectInternet: turn and press the
controller.
The menu with the Internet functions is dis-
played.
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo select Local Search: turn and press
the controller.
Further information on how to enter the
search position and search term
(
Ypage 154).
iYou will first need to register COMAND
before you can use the Internet functions.
To do so, you have to enter your name and
postal address once in the vehicle and con-
firm the general terms and conditions.
Entering a search position and search term
XCall up Local Search (Ypage 153).
XTo enter the search position: press the con-
troller.
The following options are available:
RNearby
Searches for destinations near the cur-
rent vehicle position
RIn the Vicinity of the Destina‐
tion
You can search for destinations in the
vicinity of the destination if route guid-
ance is active.
XTo select the search position: turn and
press the controller.
XTo select Search: turn and press the con-
troller.
The input menu for the search term is dis-
played.
XEnter characters using the controller
(
Ypage 32) or the number keypad.
XTo complete the entry and start the search,
select a: turn and press the controller.
The search results are displayed.
iGoogle™ determines how the search
results are sorted; this is not necessarily
based on the shortest distance.
Further information on how to make use of a
search result (
Ypage 154).
Using search results
XTo select a search result: turn and press the
controller.
The following options are available:
RDetails
The address of the selected entry is dis-
played.
RSet as Destination
The navigation is called up. You can use
the search result as the destination for
route calculation. The search result is
immediately stored in the From Last
Destinationsmemory. You can take
the destination from this memory and
save it permanently in the contacts.
RCall
The telephone menu is called up and a
call is activated. If there is no phone
number available, the menu item cannot be selected.
RGoogle Street View
Google Street View™ is called up. If no
Google Street View™ information is
available, a corresponding message
appears.
RPanoramio by Google
154Google™ local search
Online and Internet functions

You see pictures of places worth seeing
in the vicinity of the search result.
XTo select the option: turn and press the
controller.
Popular searches
XCall up Local Search (Ypage 153).
XTo select a search position, e.g.In the
VicinityoftheDestination: turn and
press the controller.
XTo select search queries in the Popular
Searchessection: turn and press the con-
troller.
The search results are displayed.
Search history
You can use this function if search queries
have already been carried out.
XCall up Local Search (Ypage 153).
XTo select the search position, e.g. Atcur‐
rent location: turn and press the con-
troller.
XTo select Search history: turn and press
the controller.
The most recent search queries are dis-
played.
Destination/route download
Prerequisites
To download navigation locations you need a
Google™ account and your vehicle identifica- tion number. Further information about the
vehicle identification number (VIN)
(
Ypage 157).
USA: to download navigation locations,
the mbrace system must be
Ractivated
Roperational
Ractivated for the services of the system and
for Internet access
Procedure and general information
Sign into your Google™ account on the Inter-
net. Use the Google Maps™ website to send
the destination to a server (
Ypage 155).
Using the Download
POIApp, the destination
is displayed in the vehicle (
Ypage 156).
The destination can be:
Rimported (Ypage 157)
Rused for route guidance (Ypage 156)
Rcalled up (Ypage 156)
Rdeleted from the server (Ypage 157).
Sending destinations to the server
XSign into your Google™ account.
XCall up the Google Maps™ website.
XEnter a destination.
XClick "More" at the destination.
XClick "Send".
XEnter the corresponding information in the boxes shown.
XSelect "Send to car".
XSelect Mercedes-Benz as the vehicle
brand.
XEnter the mbrace e-mail address or the
vehicle identification number.
Further information about the vehicle iden-tification number (
Ypage 157).
XClick "Send".
The destination is sent to the server.
The availability of the destination/route
download function is country-dependent.
Destination/route download155
Online and Internet functions
Z