2016 MERCEDES-BENZ CLS transmission

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. Refueling 143
Driving and parking Z

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑ GO:X
Open the driver's door.
The on-board electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 76).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 78).X
Open the trunk lid. X
Manually unlock the fuel filler flap using the emergency release
( Y
page 145).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.146
Parking
Driving and parking

To ensure that the vehicle is secured against
rolling away unintentionally: R
the parking brake must be applied. R
the transmission must be in position P and the
Smartkey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly. X
All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P .
X
Mercedes-AMG vehicles: when the vehicle
is stationary, press button C .X
With the Smartkey: turn the Smartkey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO: press the KEYLESS-GO
Start/Stop button ( Y
page 127).
The engine stops and all the indicator lamps in
the instrument cluster go out. When the driver's door is closed, this corre-
sponds to Smartkey position 1 . When the
driver's door is open, this corresponds to
Smartkey position 0 : "Smartkey removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to P automatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P .
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the Smartkey into the ignition lock. X
All vehicles: switch the ignition on. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the parking brake. X
Switch off the ignition and leave the Smartkey
in the ignition lock.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Parking brake
G WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. Parking 147
Driving and parking Z

G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking brake,
the brake lamps will not light up. X
To apply: depress parking brake D firmly.
When the engine is running, the ' (USA
only) or M (Canada only) indicator lamp
lights up in the instrument cluster. X
To release: depress the brake pedal and keep
it depressed. X
Pull release handle C .
When the ignition is switched on or the engine
is running, the ' (USA only) or M (Can-
ada only) indicator lamp goes out in the instru-
ment cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General notes
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.148
Driving tips
Driving and parking

The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on: R
Speed R
Braking force R
Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if: R
you drive at low speeds. R
the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner: R
lower your speed. R
avoid ruts. R
avoid sudden steering movements. R
brake carefully. Driving on flooded roads
! Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.152
Driving tips
Driving and parking

Activati on conditionsTo activat e cruise control , all of th e followin g
activation condition s mus t be fulfilled :R
th e parking brak e mus t be released.R
you are drivin g faste r than 20 mph (30 km/h).R
ES P ®
mus t be active , but no t intervening .R
th e transmission mus t be in position D .
St ori ng and ma intaining the current
speed
You can accept th e curren t spee d if you are
drivin g faste r than 20 mph (30 km/ h) .X
Accelerate the vehicle to the desired speed. X
Briefly press the cruise control lever up C or
down D .X
Remove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by auto-
matically applying the brakes.
Storing the current speed or calling up
the last stored speed
G WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the
vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X
Briefly pull the cruise control lever towards
you C . X
Remove your foot from the accelerator pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously stored
speed.
Setting a speed
X
Press the cruise control lever up C for a
higher speed or down D for a lower speed.X
To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly press
the cruise control lever up C or down D to
the pressure point.
Every time the cruise control lever is pressed
up C or down D the last speed stored is
increased or reduced. X
To adjust the set speed in 5 mph incre-
ments (1 0 km/h increments): briefly press154
Driving systems
Driving and parking

the cruise control lever up C or down D to
the pressure point.
Every time the cruise control lever is pressed
up C or down D the last speed stored is
increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For example, if
you accelerate briefly to overtake, cruise con-
trol adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing.
Deactivating cruise control
There are several ways to deactivate cruise con-
trol: X
Briefly press the cruise control lever for-
wards C .
or X
Brake.
Cruise control is automatically deactivated if: R
you depress the parking brake R
you are driving at less than 20 mph (30 km/h) R
ESP ®
intervenes or you deactivate ESP ®
R
you shift the transmission to position N while
driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
trol Off message in the multifunction display
for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and auto-
matically helps you maintain the distance to the
vehicle detected in front. Vehicles are detected
with the aid of the radar sensor system.
DISTRONIC PLUS brakes automatically so that
the set speed is not exceeded.
Change into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden. By doing so, you
will make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and wear-
ing too quickly.
If DISTRONIC PLUS detects that there is a risk of
a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot prevent a
collision without your intervention. An intermit-
tent warning tone will then sound and the dis-
tance warning lamp will light up in the instru-
ment cluster. Brake immediately in order to
increase the distance to the vehicle in front or
take evasive action provided it is safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
DISTRONIC PLUS operates in range between
0 mph (0 km/h) and 120 mph (200 km/h) .
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the respon-
sible authorities. You can refer to the relevant
chapter in the Operator's Manual if questions
are asked about this.
i USA only: This device has been approved by
the FCC as a "Vehicular Radar System". The
radar sensor is intended for use in an auto-
motive radar system only. Removal, tamper-
ing, or altering of the device will void any war-
ranties, and is not permitted by the FCC. Do
not tamper with, alter, or use in any non-
approved way.
Any unauthorized modification to this device
could void the user's authority to operate the
equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:Driving system s 155
Dr ivi ng an d parking Z

Information in the multifunction display
If St eering Assist and St op&Go Pilot are activa-
ted but not ready for a steering intervention,
steering wheel symbol C appears in gray. If the
system pro vide s you wit h support by means of
steering interventions, symbol C is sho wn in
green.
Deactivating Steering Assist and Stop&Go
Pilot X
Deactivate the DI ST RONIC PLUS wit h St eer-
ing Assist and St op&Go Pilot function using
the on-board computer ( Y
page 204).
The DTR+: Steering Assistant Off mes-
sage appears in the multifunction disp lay.
St eering Assist and St op&Go Pilot are deac-
tivate d.
When DI ST RONIC PLUS is deactivated or not
available, St eering Assist and St op&Go Pilot are
deactivated automatically.
HOLD function
General notes The HOLD function can assist the driv er in the
fol lowin g situations:R
when pullin g away, especial ly on steep slopesR
when maneuvering on steep slopes R
when wait ing in traff ic
The veh icle is kept stationary wit hout the driv er
having to depr ess the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depr ess the
accelerator pedal to pull away. Important safety notes
G WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if: R
there is a malfunction in the system or in
the voltage supply. R
the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered wit h.R
the battery is disconnected
There is a risk of an accident.
If you wish to ex it the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DI ST RONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations: R
when to win g the vehicle R
in the car wash
Activation conditions You can activate the HOLD function if: R
the vehicle is stationary R
the engine is running or if it has been auto-
matical ly swit ched off by the ECO start/stop
function R
the driver's door is closed or your seat belt is
fastened R
the parking brake is releasedR
the transmission is in position D , R or NR
DI ST RONIC PLUS is deactivated164
Driving systems
Driving and parking