2016 MERCEDES-BENZ CLS-Class key

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 76).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
80SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 293).
or
XJump-start the vehicle (Ypage 294).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (
Ypage 75).
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
Ypage 63).
Doors81
Opening and closing
Z

Unlocking/locking the driver's door
using the mechanical key
i
If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
XTo unlock: turn the mechanical key counter-
clockwise as far as it will go to position 1.
XTo lock:turn the mechanical key clockwise as
far as it will go to position 1.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 75).
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid. The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 336).
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
(
Ypage 251).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
Vehicles without the trunk lid remote clos-
ing feature: the trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Rlocked separately
Ropened with the emergency release button
Runlocked with the mechanical key
Vehicles with the trunk lid remote closing
feature: the trunk lid can be:
Ropened and closed manually from outside
Ropened/closed automatically from outside
Ropened/closed automatically from inside
Rlocked separately
Ropened with the emergency release button
Runlocked with the mechanical key
Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing feature
is only an aid and is not a substitute for your
attentiveness to the trunk lid while it is closing.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
Trunk83
Opening and closing
Z

If somebody becomes trapped:
Rpress theFbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpull on the trunk lid handle
Opening/closing from outside
Opening
XPress the %button on the SmartKey .
XPull handle :.
XRaise the trunk lid.
Closing
XPull the trunk lid down using recess :.
XIf necessary, lock the vehicle with the &
button on the SmartKey (Ypage 76) or with
KEYLESS-GO (Ypage 76).
If KEYLESS-GO detects only one SmartKey in the
trunk after it closed, the trunk lid opens again. If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
trunk lid.
Rpull the trunk lid handle
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 336).
84Trunk
Opening and closing

Opening
You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid.
XPress and hold theFbutton on the Smart-
Key until the trunk lid opens.
or
XIf the trunk is unlocked, pull the trunk lid han-
dle and release it again immediately
(
Ypage 84).
Closing
XPress closing button :in the trunk lid.
Vehicles with trunk lid remote closing fea-
ture: you can simultaneously close the trunk lid
and lock the vehicle. The KEYLESS-GO key must
be in the rear detection range of the vehicle.
XPress locking button ;in the trunk lid.
If all the doors are closed, the vehicle locks.
If KEYLESS-GO detects only one SmartKey in the
trunk after it closed, the trunk lid opens again. If
KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpull on the trunk lid handle
GWARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the vehi- cle. If children are left unsupervised in the
vehicle, they could activate the functions.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 336).
Trunk85
Opening and closing
Z

Opening and closing
XTo open:pull remote operating switch for
trunk lid :until the trunk lid opens.
XTo close: press remote operating switch for
trunk lid :until the trunk lid is completely
closed.
You can open and close the trunk lid from the
driver's seat when the vehicle is stationary and
unlocked.
Unlocking the trunk
!
The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
If the trunk cannot be unlocked with the Smart-
Key or KEYLESS-GO, use the mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered. Switch off the alarm
(
Ypage 75).
XTake the mechanical key out of the SmartKey
(Ypage 78).
XInsert the mechanical key into the trunk lid
lock as far as it will go.
XTurn the mechanical key from position 1
counter-clockwise as far as it will go to posi-
tion 2. Simultaneously pull the trunk lid han-
dle.
The trunk is unlocked.
XTurn the mechanical key back to position 1
and remove it.
XInsert the mechanical key into the SmartKey
(Ypage 78).
Trunk emergency release
You can open the trunk lid from inside the vehi-
cle with the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light:
REmergency release button :flashes for
30 minutes after the trunk lid is opened.
REmergency release button :flashes for
60 minutes after the trunk lid is closed.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
86Side windows
Opening and closing

Make sure that nobody touches the side win-dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and is not a substitute for your
attentiveness when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull and hold the corre-
sponding switch.
XTo close fully: pull the corresponding switch
beyond the pressure point.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press/pull the switch beyond the point of
resistance, automatic operation is started in the
corresponding direction. You can stop auto-
matic operation by pressing/pulling the switch
again.
Side windows87
Opening and closing
Z

You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
When the override feature for the side windows
is activated, the side windows cannot be oper-
ated from the rear (
Ypage 63).
Convenience opening
General notes
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to carry
out the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the sliding sunroof
Rswitch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be in close proximity to the vehicle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XPress and hold the %button until the side
windows and the sliding sunroof are in the
desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
Information on the side window reversing fea-
ture (Ypage 87).
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
XRelease the &button.
XPress and hold the %button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel open
again.
With KEYLESS-GO:
XRelease the sensor surface on the door han-
dle.
XPull the door handle immediately and hold it.
The side windows and the sliding sunroof or
the panorama roof with power tilt/sliding
panel open.
General notes
When you lock the vehicle, you can simultane-
ously:
Rclose the side windows
Rclose the sliding sunroof
Using the SmartKey
XVehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
XVehicles with KEYLESS-GO: the SmartKey
must be in close proximity to the vehicle.
XPress and hold the &button until the side
windows and the sliding sunroof are fully
closed.
XPress and hold the &button until the side
windows are fully closed.
XMake sure that all the side windows and the
sliding sunroof are closed.
XMake sure that all the side windows are
closed.
XTo interrupt convenience closing: release
the & button.
Using KEYLESS-GO
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
88Side windows
Opening and closing