2016 MERCEDES-BENZ CLA heating

Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again.
Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in particu-
lar at low temperatures. Only use air-recircu-
lation mode briefly to prevent the windows
from fogging up.
The operation of air-recirculation mode is the
same for all control panels.
Switching on/off X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 147).X
To activate: press the

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode. X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D .X
Have the transmission checked at a qualified specialist work-
shop immediately.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely. Refueling 167
Driving and parking Z

Braking
Important safety notes
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting to
a lower gear in good time. This allows you to
take advantage of the engine's braking
effect. For this, you need to have selected
manual drive program M . This helps you to
avoid overheating the brakes and wearing
them out excessively.
When you take advantage of the engine's
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road sur-
face. This could cause damage to the drive
train. This type of damage is not covered by
the Mercedes-Benz warranty.
Briefly depressing the accelerator pedal on
downhill gradients while the manual drive
program M is temporarily activated: the auto-
matic transmission may switch to the last
active automatic drive program E or S . The
automatic transmission may shift to a higher
gear. This can reduce the engine's braking
effect.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident. Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance. R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead. Driving tips 175
Driving an d parking Z

becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .X
Try to bring the vehicle under control using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see ( Y
page 331).
For more information on driving with summer
tires, see ( Y
page 330).
Observe the notes in the "Winter operation"
section ( Y
page 330). Driving systems
Cruise Control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select a low gear in
good time. You need to have previously selec-
ted manual gearshifting M ( Y
page 164). By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
The speed indicated in the speedometer may
differ slightly from the speed stored.
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control: R
in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads R
on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid R
when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.178
Driving systems
Driving and parking

X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 147).X
Vehicles with a stowage compartment
cover: press the lower section of cover C .
The stowage compartment opens. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automati-
cally when the heating element is red-hot.
12 V sockets
General notes X
Turn the SmartKey to position 1 in the igni-
tion lock ( Y
page 147).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A). Accesso-
ries include such items as chargers for mobile
phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine. Socket in the front-compartment center
console X
Vehicles with a stowage compartment
cover: press the lower section of cover C .
The stowage compartment opens. X
Lift up the cover of socket D .
Socket in the rear-compartment center
console
X
Pull cover C out by its top edge. X
Lift up the cover of socket D .
Socket in the trunk Features 281
Stowage and features Z

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that: R
the side windows and the sliding sunroof
are fully closed. R
the ventilation/heating is switched off
(the OFF button has been pressed/the
airflow control is set to position 0 ).R
the windshield wiper switch is in position
0 .
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a
gentle jet of water. X
Do not point the water jet directly towards
the air inlet. X
Use plenty of water and rinse out the
sponge frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.302
Care
Maintenance and care

Seat covers of other materials
! Observe the following when cleaning: R
clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). R
clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there. R
clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts
G WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of
an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight. X
Use clean, lukewarm water and soap solu-
tion.
Cleaning the headliner and carpets X
Headliner: if it is very dirty, use a soft brush
or dry shampoo. X
Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz.308
Care
Maintenance and care

i For further information, consult a quali-
fied specialist workshop or visit
http://www.mbusa.com (U SA only).
CLA 250, CLA 250 Sport, CLA 250
4MATIC, CLA 250 Sport 4MATIC: as a tem-
porary measure, if the recommended fuel is
not available, you may also use regular unlea-
ded gasoline with an octane rating of 93 RO N.
All other mod els: as a temporary measure, if
the recommended fuel is not available, you
may also use regular unleaded gasoline wit h
an octane rating of 87 AK I/ 91 RON. This may
reduce engine performance and increase fuel
consumption. Avoid driving at full throttle and
sudden acceleration. Never refuel using fuel
with a lower AKI.
Information on refueling ( Y
page 168).
Additives
! Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives recom-
mended by Mercedes-Benz. Comply with
the instructions for use on the product
label. More information about recommen-
ded additives can be obtained from any
authorized Mercedes-Benz Center.
Mercedes-Benz recommends that you use
branded fuels that have additives.
The quality of the fuel available in some coun-
tries may not be sufficient. Residue could
build up in the injection system as a result. In
such cases, and in consultation with an
authorized Mercedes-Benz Center, the gaso-
line may be mixed w ith the cleaning additive
recommended by Mercedes-Benz. You must
observe the notes and mixing ratios specified
on the container. Fuel consumption information
H Environmental note
CO 2
(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2
emissions are directly related to
fuel consumption and therefore depend on: R
efficient use of the fuel by the engine R
driving style R
other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO 2
emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the
following situations: R
at very low outside temperatures R
in city traffic R
on short journeys R
in mountainous terrain
Flexible Fuel vehicles
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.Service products and filling capacities 367
Technical data Z