2016 MERCEDES-BENZ CLA-Class maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the Mercedes-Benz Guides
App:
Apple®iOS
Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1175848801
É1175848801yËÍ

Index....................................................... 4
Introduction......................................... 21
At a glance........................................... 29
Safety................................................... 41
Opening and closing...........................75
Seats, steering wheel and mirrors ....99
Lights and windshield wipers ..........113
Climate control ................................. 129
Driving and parking..........................145
On-board computer and displays ....209
Stowage and features ......................271
Maintenance and care ......................295
Breakdown assistance .....................309
Wheels and tires ............................... 327
Technical data................................... 361
Contents3

Display message ............................ 240
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 68
BAS .................................................. 66
Brake fluid (notes) .........................3 69
Display message ............................ 228
EBD ..................................................7 2
Hill start assist ............................... 151
HOLD function ............................... 187
Important safety notes .................. 175
Maintenance .................................. 176
Parking brake ................................ 171
Riding tips ...................................... 175
Warning lamp ................................. 260
Breakdown
Where will I find...? ........................ 310
see Flat tire
see Tow-starting
see Towing away
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 211
C
California
Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 302
Carpets .......................................... 308
Display ........................................... 306
Exhaust pipe .................................. 306
Exterior lights ................................ 305
Gear or selector lever .................... 307
Interior ........................................... 306
Matte finish ................................... 304
Notes ............................................. 301
Paint .............................................. 303
Plastic trim .................................... 306
Power washer ................................ 303
Rear view camera .......................... 306
Roof lining ...................................... 308 Seat belt ........................................ 308
Seat cover ..................................... 307
Sensors ......................................... 305
Steering wheel ............................... 307
Trim pieces .................................... 307
Washing by hand ........................... 302
Wheels ........................................... 304
Windows ........................................ 304
Wiper blades .................................. 305
Wooden trim .................................. 307
Cargo compartment enlargement ... 275
Cargo tie down rings ......................... 276
CD player (on-board computer) ........ 217
Center console
Lower section .................................. 36
Upper section .................................. 35
Central locking
Automatic locking (on-board com-puter) ............................................. 222
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Brake lamps ................................... 123
Cornering light function ................. 123
High-beam headlamps ................... 122
Low-beam headlamps .................... 122
Rear fog lamp ................................ 123
Turn signals (front) ......................... 123
Turn signals (rear) .......................... 123
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 63
LATCH-type (ISOFIX) child seat
anchors ............................................ 60
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 63
Top Tether ....................................... 61
Child-proof locks
Important safety no
tes .................... 63
Rear doors ....................................... 64
Children
Special seat belt retractor ............... 59
Cigarette lighter ................................ 280
Cleaning
Mirror turn signal ........................... 305
Climate control
Air-conditioning system ................. 131
6Index

Notes for 4MATIC vehicles ............ 324
Removing the towing eye ............... 323
Transporting the vehicle ................ 324
With both axles on the ground ....... 323
With front axle raised .....................323
Towing eye ......................................... 310
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever) ......................157
Transporting the vehicle .................. 324
Trim pieces (cleaning instruc-
tions) ..................................................3 07
Trip computer (on-board com-
puter) ..................................................2 14
Trip odometer
Calling up ....................................... 213
Resetting (on-board computer) ...... 215
Trunk
Emergency release .......................... 87
Emergency release button ...............8 8
Important safety notes .................... 85
Opening (automatically from out-
side) .................................................8 6
Opening automatically from
inside ............................................... 87
Opening/closing (manually from
outside) ............................................ 86
Trunk emergency release button .......88
Trunk lid
Display message ............................ 255
Opening dimensions ...................... 371
Trunk load (maximum) ...................... 371
Turn signals
Changing bulbs (front) ................... 123
Changing bulbs (rear) .................... 123
Display message ............................ 240
Switching on/off ........................... 116
Two-way radio
Frequencies ................................... 362
Installation ..................................... 362
Transmission output (maximum) .... 362
Type identification plate
see Vehicle identification plateU
UnlockingEmergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 223
V
Vanity mirror (in the sun visor)........ 279
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 253
Equipment ....................................... 22
Individual settings .......................... 221
Limited Warranty ............................. 26
Loading .......................................... 339
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 76
Lowering ........................................ 355
Maintenance .................................... 23
Parking for a long period ................ 172
Pulling away ................................... 150
Raising ........................................... 352
Reporting problems ......................... 26
Securing from rolling away ............ 352
Transporting .................................. 324
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 371
Vehicle data
Roof load (maximum) ..................... 371
Trunk load (maximum) ................... 371
Vehicle dimensions ........................... 371
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 364
Vehicle tool kit .................................. 310
Ventilation
Setting the vents ........................... 142
Video
Operating the DVD ......................... 217
VIN
Seat ............................................... 364
Index19

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts (
Ypage 364).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces-
sories warranties. These are available at any
authorized Mercedes-Benz Center.
iShould you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to
you.
22Introduction

Information for customers in Califor-
nia
UnderCalifornia law you may beentitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, ifafter a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
iz ed repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whic hever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the fol lowing
occurs:
(1) the same substantial defect or malfunc- tion results in a cond ition that islikely to
cause death or serious bodily injury ifthe
vehicle isdriven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you hav
e direct
lynotified
us in writ ing of the need for its repair, or
(3) the vehicle isout of service byreason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should bedone at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vic e advisor willrecord every servic e for you
in the Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help inthe event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered byour
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372 )
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section inthe Service and Warranty
booklet (Canada). You willfind both inyour
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Introduction23
Z

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
24Introduction

Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
26Introduction