
ProblemPossible causes/consequences andMSolutions
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads in the cargo compartment. Observe the load-
ing guidelines (
Ypage 272).
Unlocking and opening doors from
the inside
!
The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos- sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
When a door is opened, the side window on
that side opens slightly. When the door is
closed, the side window closes again.
XTo unlock and open a front door: pull
door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens.
XTo unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
XTo open a rear door: pull door handle;.
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(
Ypage 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
Doors83
Opening and closing
Z

XFold the rear seat backrest forwards
(
Ypage 276).
XInsert a suitable tool;, e.g. a screwdriver,
into opening :in the paneling.
The trunk lid is released.
XOpen the trunk lid.
Emergency release button
You can open the trunk lid from inside the
vehicle with the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
The trunk lid emergency release does not
open the trunk lid if the battery is disconnec- ted or discharged.
Trunk lid emergency release light:
REmergency release button :flashes for
30 minutes after the trunk lid is opened.
REmergency release button :flashes for
60 minutes after the trunk lid is closed.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win- dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
eling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process,
the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
88Side windows
Opening and closing

Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot
be closed and you can-
not see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly:
XImmediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature.
Panorama roof with power tilt/sliding
panel
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
GWARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
GWARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
92Panorama roof with power tilt/sliding panel
Opening and closing

GWARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle inte-
rior.
iResonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Sliding sunroof reversing feature
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
:To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
Panorama roof with power tilt/sliding panel93
Opening and closing
Z

XTurn the SmartKey to position1or 2in the
ignition lock (
Ypage 147).
XPress or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling the switch again.
After opening the sliding sunroof, the roller
sunblind closes slightly automatically. This
reduces drafts in the vehicle interior.
If the sliding sunroof is raised at the rear, it
lowers slightly automatically at higher
speeds. The noise level in the vehicle interior
is reduced as a result.
At low speeds it raises again automatically.
You can also temporarily deactivate auto-
matic lowering. To do so, press the 3
switch. The sliding sunroof raises again auto-
matically.
You can continue to operate the sliding sun-
roof after switching off the engine or remov-
ing the SmartKey from the ignition lock. This
function remains active for five minutes or
until you open a front door.
The sliding sunroof cannot be opened if a roof
carrier is installed. In order to allow ventila-
tion of the vehicle interior, you can raise the
sliding sunroof.
If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Rain-closing feature
The rain-closing feature is only available for
vehicles with a rain sensor.
When the SmartKey is in position 0in the
ignition lock or is removed, the sliding sunroof
closes automatically:
Rif it starts to rain.
Rat extreme outside temperatures.
Rafter six hours.
Rif there is a malfunction in the power sup-
ply.
The panorama roof with power tilt/sliding
panel remains raised at the rear in order to
allow ventilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel is obstructed while being closed by the
rain-closing feature, it opens again slightly.
The rain-closing feature is then deactivated.
The panorama roof with power tilt/sliding
panel does not close if:
Rit is raised at the rear.
Rit is blocked.
Rno rain is falling on the area of the wind-
shield being monitored by the rain sensor.
If the vehicle is under a bridge or in a car-
port, for example, the field of the sensor
may be covered.
Operating the roller sunblind for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
94Panorama roof with power tilt/sliding panel
Opening and closing

Roller sunblind reversing feature
The roller sunblind is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the roller sunblind during
the closing process, the roller sunblind opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the roller sunblind.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhen closing the roller sunblind again man-
ually immediately after automatic reversal
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing
:To open
;To open
=To close
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 147).
XPress or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling the switch again.
After opening the panorama roof with power
tilt/sliding panel, the roller sunblind automat- ically closes slightly. This reduces drafts in
the vehicle interior.
Resetting the panorama roof with
power tilt/sliding panel or the roller
sunblind
Reset the panorama roof with power tilt/slid-
ing panel or the roller sunblind, if the pano-
rama roof with power tilt/sliding panel or the roller sunblind does not move smoothly.
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 147).
XPull the 3button repeatedly to the point
of resistance in the direction of arrow :
until the panorama roof with power tilt/
sliding panel is fully closed.
XKeep the 3switch pulled for an addi-
tional second.
XPull the 3switch repeatedly to the point
of resistance in the direction of arrow :
until the roller sunblind is fully closed.
XKeep the 3switch pulled for an addi-
tional second.
Panorama roof with power tilt/sliding panel95
Opening and closing
Z

Problems with the panorama roof with power tilt/sliding panel
GWARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
backing up function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption.
!If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop.
ProblemPossible causes/consequences and MSolutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause.If the panorama roof with power tilt/sliding panel is obstructed
during closing and reopens again slightly:
XImmediately after it blocks, pull the3switch down again to
the point of resistance until the panorama roof with power tilt/
sliding panel is closed.
The panorama roof with power tilt/sliding panel is closed with
more force.
If the panorama roof with power tilt/sliding panel is obstructed
again during closing and reopens again slightly:
XImmediately after it blocks, pull the 3switch down again to
the point of resistance until the panorama roof with power tilt/
sliding panel is closed.
The panorama roof with power tilt/sliding panel is closed with-
out the automatic reversing feature.
Panorama roof with power tilt/sliding panel97
Opening and closing
Z

Problems with the seat heating
ProblemPossible causes/consequences andMSolutions
The seat heating has
switched off prema-
turely or cannot be
switched on.The on-board voltage is too low because too many electrical con-
sumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Adjusting the steering wheel
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
:Release lever
;Adjusts the steering wheel height
=Adjusts the steering wheel position (fore-
and-aft adjustment)
XPush release lever :down completely.
The steering column is unlocked.
XAdjust the steering wheel to the desired
position.
XPush release lever :up completely.
The steering column is locked.
XCheck if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction.
106Steering wheel
Seats, steering wheel and mirrors