2016 MERCEDES-BENZ CLA-Class navigation system

ProblemPossible causes/consequences andMSolutions
!
The yellow ABS warning
lamp is lit while the
engine is running.ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), COLLISION PREVENTION
ASSIST PLUS, ESP
®(Electronic Stability Program), the HOLD func-
tion and hill start assist are also deactivated, for example.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will not be available.
Warning and indicator lamps in the instrument cluster261
On-board computer and displays
Z

XTo initiate an emergency call manually:
press cover:briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
XWait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 288).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
284Features
Stowag ean d features

MB Info call button
XTo call MB Info:press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz. You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Features285
Stowage and features
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Downloading destinations
Downloading destinations
Downloadingdestination sgives you access
to adatabase wit hover 15 million points of
interes t(POIs). These can be downloaded on
th enavigation system in your vehicle. If you
know th edestination ,th eaddress can be
downloaded. Alternatively, you can obtain th e
location of Points of Interes t(POIs)/impor -
tant destination sin th evicinity.
Furthermore, you can download routes wit h
up to four way points .
You are prompted to confirm rout eguidanc e
to th eaddress entered .
XSelectYe sby turnin g3 or slidin g1
th econtroller and confirm wit h7.
The system calculates th erout eand sub-
sequentl ystart sth erout eguidanc ewit h
th eaddress entered .
If you selec tNo
th eaddress can be stored in
th eaddress book.
The destination download function is availa-
ble if:
Rth evehicle is equipped wit h anavigation
system.
Rth erelevant mobile phone networ kis avail-
able and dat atransfe ris possible.
Route Assistance
Thi sservic eis par tof th embrace PLU SPack-
age and canno tbe purchased separately.
You can use th erout eassistanc efunction
eve nif th evehicle is no tequipped wit h anav -
igation system.
Within th eframewor kof this service, you
receiv e aprofessional and reliable form of
navigation suppor twithout havin gto leav e
your vehicle.
The customer servic erepresentative finds a
suitable rout edependin gon your vehicle' s
curren tposition and th edesire ddestination .
You will then be guided liv ethrough th ecur -
ren trout esection .
Search &Send
General notes
To use "Searc h &Send", your vehicle mus tbe
equipped wit hmbrace and anavigation sys-
tem. Additionally, an mbrace servic esub-
scription mus tbe completed.
"Searc h &Send "is adestination entr yser -
vice. Adestination address whic his found on
Google Maps
®can be transferred via mbrace
directl yto your vehicle' snavigation system.
Specifyin gan dsending th edestination
address
XGo to th ewebsit ehttp:/ /
maps.google.co mand ente r adestination
address into th eentr yfield.
XTo send th edestination address to th e
e-mail address of you rmbrace account:
clic kon th ecorrespondin gbutto non th e
website.
Example:
If you selec t'Sen dto vehicle' and then
'Mercedes-Benz' ,th edestination address
will be sen tto your vehicle.
XWhe nth e"Send "dialo gwindow appears :
Ente rth ee-mail address you specifie d
when setting up your mbrace accoun tinto
th ecorrespondin gfield.
XClic k"Send".
Information on specific command ssuc has
"Address entry" or "Send "can be found on th e
website.
Calling up atransmitte ddestination
address
XTur nth eSmartKey to position 2in th eigni-
tion lock (
Ypage 147).
The transmitte ddestination address is loa-
ded into th evehicle' snavigation system.
286Features
Stowage and features

A display message appears, asking
whether navigation should be started.
XSelectYesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center. Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e
.g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing
The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Features287
Stowage and features
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Information on the data stored in the vehicle
(
Ypage 27).
Information on Roadside Assistance
(
Ypage 23).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a
customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the navi-
gation system, you will see the External
route ICON_POI_Category Name_1 has
been saved to "Previous destina‐
tions".Wouldyouliketostartnav‐
igation?message on the Audio 20 display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the
display.
If you select No
, the saved route can be
called up later in the navigation menu.
XSelect Start.
Starting route guidance.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call. The data you receive contains the following
information:
Rthe location where the speed limit was
exceeded
Rthe time at which the speed limit was
exceeded
Rthe selected speed limit which was excee-
ded
Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each area.
These settings can be called up under "Own-
ers Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm
With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integra-
ted in the rear-view mirror allows you to oper-
Features289
Stowage and features
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