2016 MERCEDES-BENZ CLA-Class keyless

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-GO or KEYLESS-GO start func-
tion:try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the key at the
driver's door handle from close range and press the %or
& button.
If this does not work:
XCheck the SmartKey battery (Ypage 79) and replace it if nec-
essary (
Ypage 80).
XUnlock (Ypage 85) or lock (Ypage 85) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XVehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the key at the
driver's door handle from close range and press the %or
& button.
If this does not work:
XUnlock (Ypage 85) or lock (Ypage 85) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 85) or lock (Ypage 85) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if nec-
essary (
Ypage 80).
If this does not work:
XUnlock (Ypage 85) or lock (Ypage 85) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 85) or lock (Ypage 85) the vehicle using the
mechanical key.
SmartKey81
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of
the SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 85) or lock (Ypage 85) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 317).
or
XJump-start the vehicle (Ypage 319).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if nec-
essary (
Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
82SmartKey
Opening and closing

alarm system. Switch off the alarm
(
Ypage 73).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example.
XTo unlock:press button :.
XTo lock:press button ;.
If all the doors and the trunk lid are closed,
the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they
are secured by the child-proof lock
(
Ypage 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
(
Ypage 73). If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking
button for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked.
Automatic locking feature
XTo deactivate: press and hold button :
for approximately five seconds until a tone sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter (
Ypage 222).
84Doors
Opening and closing

Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (
Ypage 73).
XTake the mechanical key out of the Smart-
Key (
Ypage 78).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
as far as it will go to position 1.
The door is unlocked.
XTurn the mechanical key back and remove
it.
XInsert the mechanical key into the Smart-
Key (
Ypage 79).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the trunk lid.
XPress the locking button on the driver’s
door (
Ypage 84).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are still visible. Press down the locking
knobs by hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the Smart-
Key (
Ypage 78).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key clockwise as far as
it will go to position
1.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the trunk lid
are locked.
XInsert the mechanical key into the Smart-
Key (
Ypage 79).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
Trunk85
Opening and closing
Z

GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
The opening dimensions of the trunk lid can
be found in the "Vehicle data" section
(
Ypage 371).
You should preferably place luggage or loads in the trunk. Observe the loading guidelines
(
Ypage 272).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Rreleased with the emergency release from
the inside
Opening/closing from outside
Opening
XPress the %button on the key.
XPull handle :.
XRaise the trunk lid.
Closing
XPull down the trunk lid using handle :.
XLet the trunk lid drop into the lock.
XIf necessary, lock the vehicle with the &
button on the SmartKey or with KEYLESS-
GO.
Opening automatically from outside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iThe opening dimensions of the trunk lid
can be found under "Vehicle data"
(
Ypage 371).
86Trunk
Opening and closing

This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opens and closes the side windows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 147).
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation:
press/pull the corresponding switch again.
iIf you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling the switch again.
iYou can continue to operate the side win-
dows after you switch off the engine or
remove the SmartKey. This function
remains active for five minutes or until the
driver's or front-passenger door is opened.
iWhen the override feature for the side
windows is activated (
Ypage 64), the side
windows cannot be operated from the rear.
Convenience opening
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: you can ventilate
the vehicle before you start driving.
The SmartKey can also be used to carry out
the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/
sliding panel and the roller sunblind
The convenience opening feature can only be
operated using the SmartKey.
The "convenience opening" feature is also
available when the vehicle is unlocked.
XVehicles with Exclusive Package or
AMG Exclusive Package but without
KEYLESS-GO and the KEYLESS-GO start
function: for the following operations,
point the tip of the SmartKey at the door
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
iVehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the SmartKey
must be in close proximity to the vehicle.
Side windows89
Opening and closing
Z

XPress and hold the%button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first.
XPress and hold the %button once more
until the panorama roof with power tilt/
sliding panel reaches the desired position.
XTo interrupt convenience opening:
release the %button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: at the same time
you can:
Rlock the vehicle
Rclose the side windows
Rclose the panorama roof with power tilt/
sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblind.
iNotes on the automatic reversing feature
for:
Rthe side window (Ypage 88)
Rthe panorama roof with power tilt/slid-
ing panel (
Ypage 93)
Rthe roller sunblind (Ypage 95)
Using the SmartKey
XVehicles with Exclusive Package or
AMG Exclusive Package but without
KEYLESS-GO and the KEYLESS-GO start
function: for the following operations,
point the tip of the SmartKey at the door
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
iVehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the SmartKey
must be in close proximity to the vehicle.
XPress and hold the &button until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed.
XMake sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the &button again until
the roller sunblind of the panorama roof
with power tilt/sliding panel closes.
XTo interrupt convenience closing:
release the &button.
Using KEYLESS-GO
The driver's door and the door at which the
handle is used, must both be closed. The
SmartKey must be outside the vehicle. The
gap between the SmartKey and the corre-
sponding door handle should not be greater
than 3 ft (1 m).
90Side windows
Opening and closing

position, causing the windshield wiper to wipe
more frequently.
If the wiper blades are worn, the windshield
will no longer be wiped properly. This could
prevent you from observing the traffic condi-
tions.
Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
!Never open the hood if a windshield wiper
arm has been folded away from the wind-
shield.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified
specialist workshop.
Replacing the windshield wiper blades
(variant 1)
Removing the wiper blades
XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
XVehicles with KEYLESS-GO: switch off
the engine.
XFold the wiper arm away from the wind-
shield.
XPress both release clips ;.
XFold wiper blade:in the direction of
arrow =away from wiper arm ?.
XRemove wiper blade:in the direction of
arrow A.
Installing the wiper blades
XPosition new wiper blade :with recess B
on lug A.
XFold wiper blade :in the direction of
arrow =onto the wiper arm, until retaining
clips ;engage in bracket ?.
Windshield wipers125
Lights and windshield wipers
Z