XCallupquic k access during a call
(
Ypage 26).
XTo select cha racters: glide your finger to
the left or right and press.
Every character selected will betransmit-
ted immediately.
Basic functions
Switching COMAND on/off
XPress the qcontrol knob.
When you switch on COMAND, a warning
message willappear. COMAND calls up the
previously selected menu.
If you switch off COMAND, playback of the
current media source will also be switched
off.
Adjusting the volume
Adjusting the volume for media sources
XTurn the qcontrol knob.
or
XPress the WorX button on the mul-
tifunction steering wheel.
The volume of the med iasource currently
selected changes.
Adjusting the volume for traffic
announcements and navigation
announcements
During traff icor navigation announcements:
XTurn the qcontrol knob.
or
XPress the WorX button on the mul-
tifunction steering wheel.
iYou can set the volume for navigation
announcements to bedifferent from the
volume of the respective med iasource.
Adjusting the volume for phone calls
You can adjust the volume for hands-free
mode during a telephone call.
XTurn the qcontrol knob.
or
XPress the WorX button on the mul-
tifunction steering wheel.
iSe tting the volume for the Voice Control
System voice output, see the separate
operating instructions.
Switching the sound on or off
Media source sound
XPress the 8button on the COMAND
controller or the multifunction steering
wheel.
The sound isswitched off. Ifthe audio out-
put isswitched off, the status line willshow
the 8 symbol. Ifyou switch the med ia
source or change the volume, the sound is
automatical lyswitched on.
iEven ifthe sound isswitched off, you will
still hear navigation system announce-
ments.
Switching navigation announcements
off and on again
XTo switch navigation announcemen ts
off: press the 8button during an
announcement.
The Spoken
drivingrecommendations
have been deactivated.message
appears.
XTo switch navigation announcemen ts
back on: switch COMAND off and then on
again (
Ypage 31 ).
or
XSt art a new route calculation (Ypage 71 ).
Basic functions31
Overview and operation
Operating options
You can operate the telephone by:
Rusing the controller:
turning
sliding1 or4
pressing
Rusing the 6or~ button on the mul-
tifunction steering wheel
Rusing the Voice Control System (see the
separate operating instructions)
Function restrictions
You may have to wait before using telephony via COMAND in the following situations:
Rif the mobile phone is switched off
Rif Bluetooth®is switched off on the mobile
phone
Rif the mobile phone has not logged on to a
mobile phone network
Rif the Bluetooth®function is switched off in
COMAND
The telephone automatically tries to log on to a network. If no network is available, you may
not be able to make a " 911" emergency call.
If you attempt to make an outgoing call, the
No Service
message will appear for a short
while.
"911" emergency call
The following requirements must be fulfilled
for a 911emergency call:
Ra valid and operational SIM card is inserted
in the mobile phone
Rthe mobile phone is switched on
Rthe PIN has been entered in the mobile
phone
Ra mobile phone network is available
Rthe mobile phone is connected to COMAND
via Bluetooth®
If you cannot make an emergency call, you
must arrange rescue measures yourself.
Making an emergency call:
XEnter the telephone number (Ypage 119).
XPress 6.
The telephone makes the connection.
XWait until the emergency call center
answers and describe the emergency sit-
uation.
Telephone menu overview
:Mobile phone network provider
;Signal strength of the mobile phone net-
work
=Receiver icon ¢or¡
?Telephone menu character bar
ABluetooth®device name of the currently
connected mobile phone
BTo display the phone book
Symbols :to= and Aare not shown until
after a mobile phone has been connected to
COMAND. The symbols depend on your
mobile phone and your mobile phone network
provider. Further information on connecting a
mobile phone (
Ypage 114).
Symbol ;shows the current signal strength
of the mobile phone network. If all bars are
filled, you have optimum reception.
If no bars are shown, reception is either very
poor or there is none at all.
Receiver icon shows whether a call is active/
being connected ¡or not ¢.
Telephone menu overview113
Telephone
Z
XTo selectConn. Device: turn and press
the controller.
The device list appears.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Reception VolumeorTrans‐
mission Volume: turn and press the con-
troller.
XTo select a volume setting: turn the con-
troller.
XTo accept changes: press the controller.
iIncorrect settings may have an impact on
the quality of calls.
Using the telephone
Accepting a call
XTo select Accept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Additional functions available during a call
(
Ypage 120).
Adjusting the call volume (
Ypage 118).
Further information about ending a call
(
Ypage 123).
iYou can also accept the call by voice com-
mand using the Voice Control System (see
the separate operating instructions).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the
phone number is saved in the phone book,
the contact's name and picture are also
displayed. If the phone number is not trans-
ferred, Unknown
is shown in the display.
Rejecting a call
XTo select Reject: turn and press the con-
troller.
or
XPress ~on the multifunction steering
wheel.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select all numbers one after the other in
the telephone menu: turn and press the
controller each time.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Further information about ending a call
(
Ypage 123).
Using the number keypad on the upper
section of the center console
XTo call up the telephone menu: press the
% button.
XEnter the digits using the number keypad.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Redial
XTo call up the telephone menu: press the
% button.
XTo select win the telephone menu: turn
and press the controller.
The list of outgoing calls is displayed. The
most recently dialed number is at the top.
XTo select an entry and make a call: turn and
press the controller.
Further information about ending a call
(
Ypage 123).
Using the telephone119
Telephone
Z
Switching between the calls
XPress6on the multifunction steering
wheel.
or
XTo select °1or°2: turn and press the
controller.
The selected call is active. The other call is on hold.
Ending the active call
XTo select ~in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The other call is still on hold.
XTo activate the call on hold: select Resume.
The call on hold is activated. If you select
Hang Up
, the call on hold is also ended.
iOn some mobile phones, the call on hold
is activated as soon as the active call is
ended.
Conference call
This function depends on your mobile phone
network provider and the mobile phone (see
the manufacturer's operating instructions).
You can interconnect active and held calls.
This permits several parties to hear one
another and speak with one another.
XAdd a call (Ypage 121).
or
XAnswer an incoming call (Ypage 122).
XTo select Conferencein the telephone
menu: turn and press the controller.
The new participant is included in the con-
ference call. Conference
is displayed in
the telephone menu.
Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your
mobile phone. Depending on the mobile
phone used, behavior when answering a call
may vary (see the manufacturer's operating
instructions).
Call waiting: if you receive a call while
already in a call, a message is shown. You also
hear a tone. You can decide whether to
accept or reject the call.
Accepting:
XTo select Accept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The incoming call is active. Depending on
the mobile phone used, the call which was
previously active is put on hold or ended
(see the manufacturer's operating instruc-
tions). If the call is on hold, you can switch
back and forth between the two calls (call
waiting) (
Ypage 121).
This is also the case if you accept the wait-
ing call using the Voice Control System (see
the separate operating instructions).
iDepending on the mobile phone, you may
also be able to accept the incoming call
(call waiting) on your mobile phone. This
function and behavior depends on your
mobile phone network provider and the
mobile phone (see the manufacturer's
operating instructions).
122Using the telephone
Telephone
Rejecting:
XTo selectReject: turn and press the con-
troller.
or
XPress ~on the multifunction steering
wheel.
The behavior after the call is rejected
depends on your mobile phone and mobile
phone network provider.
Option 1: The originally active call is ended
and the incoming call is accepted.
Option 2: Both calls are ended.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Mobile phone voice recognition
You can start or end voice recognition on your mobile phone with this function. Further infor-
mation on the voice recognition service; see
the manufacturer's operating instructions.
To start the mobile phone voice recogni-
tion:
XConnect the mobile phone to COMAND
(
Ypage 114).
XPress and hold the óbutton on the mul-
tifunction steering wheel for more than one second.
You can now use the mobile phone voice
recognition.
To end the mobile phone voice recogni-
tion:
XPress xon the multifunction steering
wheel.
The mobile phone voice recognition is stop-
ped.
Phone book
Introduction
The phone book displays the contacts from
the address book which have a phone num-
ber.
The mobile phone's telephone book is auto-
matically displayed in COMAND after connec-
tion (default setting). You can deactivate
automatic calling up (
Ypage 132).
In the telephone book, you can:
RCreate new contacts (Ypage 125)
RAdd information to contacts (Ypage 126)
RSearch for contacts (Ypage 124)
RStore contacts (Ypage 126)
RDelete contacts (Ypage 127)
Further information on importing contacts
(
Ypage 133).
When you import, save, edit or add contacts,
they will be permanently saved in COMAND.
These contacts will remain there even when
you connect COMAND to a different mobile
phone. You can view these contacts even
without a mobile phone.
Calling up the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
If the phone book contains contacts, they
will be displayed in alphabetical order. The character bar at the bottom of the display is
active.
Phone book123
Telephone
Z
You can now search for a contact
(
Ypage 124).
Further information on the symbols shown
(
Ypage 124).
iYou can also call up the phone book with
the multifunction steering wheel; see the
separate operating instructions.
Symbol overview
Sym-
bolExplanation
ÆContact that has been entered, edi-
ted or saved on COMAND.
\Contact with voice tag
These contacts have also been
assigned a voice tag. Voice tags are
available in vehicles with the Voice
Control System (see the separate
operating instructions).
ÃContact that was called up from a
mobile phone
¯Contact imported from the SD
memory card or USB device.
®Contact imported via the Blue-
tooth®interface.
Searching for a contact
Using the character bar
You determine the first letter of the contact
you are looking for with the first character you
enter.
XTo select characters: turn the controller
and press to confirm.
The first contact with the selected first
character is highlighted in the phone book.
If there are similar contacts, the next dif-
ferent character is shown. For example,
with contacts such as Jana
andJohn, the
beginnings of the names are identical. The
next different characters A
andOare
offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con- firming with the controller each time.
XTo end the search: select ¬.
The contacts in the phone book are dis-
played.
XTo highlight a contact: turn the controller.
XTo call the contact: press the controller.
The Gsymbol indicates that a contact con-
tains more than one phone number.
XTo select a contact with the Gsymbol:
turn the controller and press to confirm.
The phone numbers are displayed. The G
symbol changes to I.
XTo call a telephone number: turn and press
the controller.
Back to the character bar
XPress the %button repeatedly until the
character bar is displayed.
Further information about character entry
(
Ypage 33).
124Phone book
Telephone
XTo selectOptions: turn and press the con-
troller.
XTo select Automatically Connect Mir‐
rorLink: turn and press the controller.
You can allow Oor suppress ªthe auto-
matic connection function.
Activating manually
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5
the controller.
XTo select Tel/®: turn and press the con-
troller.
XSelect MirrorLink.
XConnect a mobile phone with USB cable to
the USB socket in the center console.
Navigation messages on the mobile
phone can also be played back
You can select whether the navigation mes-
sages should be overlaid on the COMAND
audio playback.
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5
the controller.
XTo select Tel/®: turn and press the con-
troller.
XTo select MirrorLink: turn and press the
controller.
XTo switch to the menu bar: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select MirrorLink Ann. Have Pri‐
ority: turn and press the controller.
Mobile phone navigation messages overlay
the COMAND audio playback Oor you can
suppress the function ª.
Sound settings
If a MirrorLink®audio source is active, you
can adjust the sound settings.
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5
the controller.
XTo select Tel/®: turn and press the con-
troller.
XTo select MirrorLink: turn and press the
controller.
XTo switch to the menu bar: slide 6the
controller.
XTo select à: turn and press the control-
ler.
You can adjust the sound settings.
Apple CarPlay®
Introduction
iPhone functions can be used via COMAND
using Apple CarPlay®. CarPlay®can be oper-
ated using the controller or the Siri voice-
operated control system. The support of but-
tons in your vehicle depends on the iOS ver-
sion of your mobile phone and the available
apps. You can find an overview of the
COMAND control panel with available but-
tons here (
Ypage 20).
To activate voice-operated control, press and
hold the óbutton on the multifunction
steering wheel (
Ypage 123). CarPlay®is only
available for Apple mobile phones (see the
manufacturer's operating instructions). The
availability of CarPlay
®may vary depending
on the country.
146Apple CarPlay®
Telephone
theNoBluetoothAudioDeviceConnec‐
tedmessage and the Connect Last Used
Playermenu item cannot be selected.
When the search is finished, the Bluetooth
®
audio device can be reconnected.
XTo select Start playback Ì: slide6
and press the controller.
Playback resumes from the beginning.
XTo select Connect Last Used Player:
press the controller.
Depending on the Bluetooth
®audio device
used, playback starts immediately or you
must start playback manually.
In this case, you will see the Bluetooth
Audio Device Pausedmessage.
iIf there is an Internet connection and the
mobile phone that is connected only sup-
ports two Bluetooth
®profiles at the same
time, the Internet connection is interrup-
ted.
iThe connection to the Bluetooth®audio
device can also be interrupted if:
Rthe connected mobile phone only sup-
ports 2 Bluetooth®profiles at the same
time.
Ryou connect to the Internet using
COMAND (
Ypage 154).
Selecting a track
The function is not supported by all Blue-
tooth®audio devices.
Some mobile phones impair function with
regard to the following criteria:
Rthe number of tracks that can be selected
Rthe time period until the next or previous
track is played
XSwitch the multifunction steering wheel to
the media menu (see the vehicle Operator's
Manual).
XTo skip forwards or backwards to a
track: press the 9or: button on
the multifunction steering wheel.
XRapid scroll: press and hold the 9
or : button on the multifunction steer-
ing wheel until the desired track is reached.
If you press and hold the 9or:
buttons, the rapid scrolling speed increa-
ses after a short time.
Further ways to select tracks (
Ypage 187).
iIn rapid scroll, track names are not
shown, but instead only Track 1, Track 2
etc. The playback times for the tracks
played are not displayed. This is available
as an optional function starting with AVRCP
Version 1.3. There is also no music search
option available with Bluetooth
®Audio.
Selecting playback options
If the Bluetooth®audio device supports the
corresponding function, the following options
are available:
RNormal Track Sequence: the tracks are
played in the normal order (e.g. track 1, 2, 3
etc.).
Audio data playback is determined by the
order in which the tracks are written to the
data medium. Alphabetical order is the
most common. Once all the tracks in a
folder have been played, the tracks in the
next folder are played.
RRandomTrackList: the current track list
is played in random order (e.g. 3, 8, 5 etc.).
RRandom Medium: all tracks on the data
medium are played in random order (e.g.
track 3, 8, 5 etc.).
Playback options are optional functions
and are not, or only partially, supported by
Bluetooth
®audio devices.
196Bluetooth®audio mode
Media