2016 MERCEDES-BENZ C-Class SEDAN disc

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check
................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se

e Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F
Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 389
10Index

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow warn-
ing stickers. The cables of the vehicle's high-
voltage electrical system are orange in color.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Rwork on the hybrid drive system
Operating safety31
Introduction
Z

Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
32Data stored in the vehicle
Introduction

These data can help provide a better under-
standing of the circumstances in which acci-
dents and injuries occur. NOTE: EDR data are
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no
personal data (e.g. name, gender, age and acci-dent location) are recorded. However, other par-
ties, such as law enforcement could combine
EDR data with the type of personally identifyingdata routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by the EDR, and
special equipment is required. In addition to the vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs.Information on copyright
General information
Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following web-
site:
http://www.mercedes-benz.com/opensource
34Information on copyright
Introduction

Hybrid vehicles
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections:
RTransporting the vehicle (Ypage 356)
RTowing the vehicle with the rear axle raised
(Ypage 355)
RTowing a vehicle with both axles on the
ground (Ypage 356)
Read the safety instructions on towing and tow-
starting (
Ypage 354).
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the hybrid
drive system
If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if:
Ran electrical short circuit is detected in the
hybrid drive system
Ran electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system
The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
!To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions:
Ronly deactivate the hybrid drive system
manually in the following situations.
Rwork on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
Deactivate the hybrid system manually if:
Rthe 6 restraint system warning lamp in the
instrument cluster lights up after an accident
Rthe vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated
Rthe vehicle is badly damaged and has to be
towed or transported
44Hybrid vehicles
Safety

SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop.
Checking the battery
XPress the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
XChange the battery (Ypage 84).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey
(Ypage 83).
XPress mechanical key ;into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover :opens. Do not
hold battery compartment cover :closed
while doing so.
XRemove battery compartment cover :.
84SmartKey
Opening and closing

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 84) and replace it if necessary
(Ypage 84).
If this does not work:
XUnlock (Ypage 89) or lock (Ypage 89) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 89) or lock (Ypage 89) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 89) or lock (Ypage 89) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 82).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 84) and replace it if necessary
(Ypage 84).
If this does not work:
XUnlock (Ypage 89) or lock (Ypage 89) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 89) or lock (Ypage 89) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 89) or lock (Ypage 89) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
86SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 350).
or
XJump-start the vehicle (Ypage 352).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 84) and replace it if necessary
(Ypage 84).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Doors87
Opening and closing
Z