2016 MERCEDES-BENZ C-Class SEDAN ESP

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 233).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
164Refueling
Driving and parking

Display;
Lightsup
greenThere are no malfunctions.
The high-voltage battery can
be charged.
Light sup redAn impermissible curren tis
bein gsupplied to th econtrol
unit. The high-voltage battery
canno tbe charged.
iFo rinformation on problem srelating to th e
charging process, see (Ypage 175).
Setting themaximum charg ecurren t
GWARNIN G
If th echarg ecurren tdraw via amain ssocke t
is to ohigh during th echarging process, th e
external electrical system may overheat.
There is aris kof fire.
Befor ebeginning th echarging process, chec k
th emaximum permissibl echarg ecurren t
locally. Consult aqualified exper tto do so
wher enecessary.
If necessary, adjust your vehicle's settings.
!An excessive charg ecurren tcan blow afus e
or lead to overheating of th eexternal powe r
supply. Chec kwhether th eexternal powe r
supply is compatible wit hth eset charg ecur -
rent. If necessary, lower th eset charg ecur -
ren tor use another powe rsocket.
You can set alimi tfor th evalue sof th echarg e
curren tused in charging th ehigh-voltage bat -
tery. This act sas amean sof preventing th e
powe rsupply from overloading. You can set this
limi tby usin gth econtrol son th echarging cable
or in th eon-boar dcomputer' smenu. Only set
th emaximum charg ecurren tin th eon-boar d
computer men uif there are no charg ecurren t
setting son th echarging cable.
The default standard value in th evehicl ecorre-
spond sto th emaximum charg ecurren tvalue .
The default standard value on th
echa
rging cable
is th eminimum charg ecurren tsetting .This cor-
responds to th eminimum available charg ecur -
ren tfrom th epowe rsupply. The value on th e
charging cable can be increased and is descri-
bed in th efollowin gsection .
iThe value of th emaximum setting and th e
adjustmen tvalue may var ydepending on th e
country.
Befor echarging th ehigh-voltage battery, chec k
th emaximum permissibl echarg ecurren tfor th e
relevan tpowe rsocket.
XTo adjust th esetting: press butto n?
repeatedly until th edesire dsetting is selec-
te din display =.
RTwo LEDs are flashing: minimum setting
RAllLEDs are flashing: maximum setting
If ,after th echarging process, th echarging cable
is:
Rlef tconnecte dto th epowe rsocket, th ecur -
rentl yselected value swill be used for th enext
charging process.
Rremove dfrom th epowe rsocket, th evalue s
will be reset to th eminimum setting for th e
next charging process. You may then need to
reset th evalue sof th emaximum charg ecur -
rent.
iIf th evehicl erequire smor etime than usual
when charging ,chec kth emaximum charg e
curren tsetting susin gth econtrol son th e
charg ing ca
ble or in th
eon-boar dcomputer' s
menu.
Indicator lam pon th evehicle socket
Whe nth eindicator lamp on th evehicl esocke t
lights up, this mean sth efollowing:
Indicator
lam p
Flashes
orang eThe connection between th e
vehicl eand th ecurren t
source is bein gestablished
before charging begins .
Flashes
greenThe high-voltage battery is
beingcharged.
Flashes redA malfunction has occurred
while charging .
The indicator lamp goe sout
after approximately
90 seconds.
172Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving an d parking

Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 146).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
Parking177
Driving and parking
Z

for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption.
:Acceleration
;Coasting
=Constant
?Additional range achieved
Range ?is shown under Bonus
fr.Startand
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve Fuel
display message is
shown instead of range ?in the multifunction
display. The 8warning lamp in the instru-
ment cluster also lights up (
Ypage 293). The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration (evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction.
Driving tips181
Driving and parking
Z

RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately. Consult a qualified specialist workshop to
arrange this.
!A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe- cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
!The ESP®system operates automatically.
The engine and the ignition must therefore be
switched off (the SmartKey must be in posi-
tion 0or 1in the ignition lock or the Start/
Stop button must be in position 0or 1) if the
electric parking brake is tested on a brake
dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 68)
and BAS PLUS (Brake Assist PLUS) (Ypage 69). For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake pads/ linings on an axle at the same time. Always
install new brake pa
ds/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake disks. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance and ceramic brakes
(Mercedes AMG vehicles)
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
Driving tips183
Driving and parking
Z

aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rin the case of standing water, the water level
may be no higher than the lower edge of the
vehicle body
Ryou should drive no faster than at a walking
pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style an
d drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
184Driving tips
Driving and parking

For more information on driving with snow
chains, see (Ypage 363).
For more information on driving with summer
tires, see (
Ypage 362).
Observe the notes in the "Winter operation" sec-
tion (
Ypage 362).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 67).
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. Change into a lower
gear in good time on long and steep downhill
gradients. This is especially important if the
vehicle is laden. By doing so, you will make use
of the braking effect of the engine. This relieves
the load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
iThe speed indicated in the speedometer
may differ slightly from the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
=Deactivates cruise control
?Activates at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds. In addition, the ésymbol
appears in the multifunction display.
Speedometer with segments: when cruise
control is activated, the segments from the
stored speed to the maximum permitted speed
light up.
Storing and maintaining the current
speed
You can store the current speed if you are driv-
ing faster than 20 mph (30 km/h).
Driving systems185
Driving and parking
Z

XAccelerate the vehicle to the desired speed.
XBriefly press the cruise control lever up:or
down ;.
XRemove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the stored speed.
iCruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by auto-
matically applying the brakes.
Storing the current speed or calling up
the last stored speed
GWARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you
do not know the stored speed, store the
desired speed again.
XBriefly pull the cruise control lever towards
you ?.
XRemove your foot from the accelerator pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously stored
speed.
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
XPress the cruise control lever up :for a
higher speed or down ;for a lower speed.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly pressthe cruise control lever up
:or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly press
the cruise control lever up :or down ;to
the pressure point.
Every time the cruise control lever is pressed up : or down ;the last speed stored is
increased or reduced.
iCruise control is not deactivated if you
depress the accelerator pedal. If you acceler-
ate to overtake, cruise control adjusts the
vehicle's speed to the last speed stored after
you have finished overtaking.
Deactivating cruise control
There are several ways to deactivate cruise con-
trol:
XBriefly press the cruise control lever forwards
=.
or
XBrake.
Cruise control is automatically deactivated if:
Ryou engage the electric parking brake
Ryou are driving at less than 20 mph (30 km/ h)
RESP®intervenes or you deactivate ESP®
Ryou shift the transmission to positionNwhile
driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
trol Offmessage in the multifunction display
for approximately five seconds.
iWhen you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
General notes
DISTRONIC PLUS regulates the speed and auto-
matically helps you maintain the distance to the vehicle detected in front. Vehicles are detected
with the aid of the radar sensor system.
DISTRONIC PLUS brakes automatically so that
the set speed is not exceeded.
186Driving system s
Driving an d parking