2016 MERCEDES-BENZ C-Class SEDAN phone

Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 146).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelectYesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off. After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
324Features
Stowage and features

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The
Roadside Assistance Connected
mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 146).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 32).
Features325
Stowage and features
Z

door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(
Ypage 31).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 327).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 146).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
grammed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code (
Ypage 328).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Features327
Stowage and features
Z

Checking the oil level using the oil dip-
stick
Example
XPull oil dipstick:out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide dipstick :into the guide tube to
the stop, and take it out again after approx-
imately 3 seconds.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 liter) of engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Only use engine oils and oil filters that have
been approved for vehicles with a service sys-
tem. You can obtain a list of the engine oils
and oil filters tested and approved in accord- ance with the Mercedes-Benz Specifications
for Service Products at any Mercedes-Benz
Service center.
Damage to the engine or exhaust system is
caused by the following:
Rusing engine oils and oil filters that have not
been specifically approved for the service
system
Rreplacing engine oil and oil filters after the
interval for replacement specified by the
service system has been exceeded
Rusing engine oil additives.
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Example
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0l)of engine
oil.
XReplace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 332).
Further information on engine oil (
Ypage 391).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
332Engine compartment
Maintenance and care

Vehicle tool kit
General notes
In vehicles with MOExtended tires (tires with
run-flat characteristics) and on PLUG-IN HYBRID
vehicles, the towing eye is in a bracket under the
parcel shelf.
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to
the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
:Tire inflation compressor
;Tire sealant filler bottle
=Towing eye
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 315).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties) (Ypage 343) Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 343)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 379).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 177).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 146).
XMake sure that the engine cannot be started
via your smartphone (Ypage 149).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
Flat tire343
Breakdo wn assis tance

The tire pressure monitor has a yellow warning
lamp in the instrument cluster for indicating
pressure loss or a malfunction. Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitor is malfunctioning:
Rif the warning lamp is lit continuously, the tire
pressure on one or more tires is significantly
too low. The tire pressure monitor is not mal-functioning.
Rif the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
(
Ypage 280).
It may take up to ten minutes for a malfunction of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
malfunction has been rectified, the tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a
pressure gauge are higher than those shown by the on-board computer. In this case, do not
reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio transmit-
ting equipment (e.g. radio headphones, two-way
radios) that may be being operated in or near the vehicle.
Checking the tire pressure electroni-
cally
XMake sure that the SmartKey is in position 2
in the ignition lock (Ypage 146).
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu.
XPress theabutton.
XPress 9or: to select Tire Pres‐sure.
XPress the abutton.
The current tire pressure of each tire is shown
in the multifunction display.
If the vehicle was parked for longer than
20 minutes, the following message appears:
Tire
pressurewillbedisplayedafterdriving a few minutes.
After a teach-in process, the tire pressure mon- itor automatically detects new wheels or new
sensors. As long as a clear allocation of the tire
pressure value to the individual wheels is not
possible, the Tire
PressureMonitorActivemessage is shown instead of the tire pressure
display. The tire pressures are already being
monitored.
Tire pressure monitor warning mes-
sages
If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message is
shown in the multifunction display. The yellow
tire pressure warning lamp then lights up.
RIf thePlease Correct Tire Pressuremessage appears in the multifunction display,
the tire pressure in at least one tire is too low.
The tire pressure must be corrected when the
opportunity arises.
RIf the Check Tiresmessage appears in the
multifunction display, the tire pressure in at
least one tire has dropped significantly. The
tires must be checked.
RIf the WarningTireMalfunctionmessage
appears in the multifunction display, the tire
pressure in at least one tire has dropped sud-
denly. The tires must be checked.
Observe the instructions and safety notes in the
display messages in the "Tires" section
(
Ypage 280).
If the wheel positions on the vehicle are rotated, the tire pressures may be displayed for the
wrong positions for a short time. This is rectified
after a few minutes of driving, and the tire pres-
sures are displayed for the correct positions.
Restarting the tire pressure monitor
When you restart the tire pressure monitor, all
existing warning messages are deleted and the
warning lamps go out. The monitor uses the cur-
rently set tire pressures as the reference values
Tire pressure369
Wheels and tires
Z

Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 380).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Earlier may be necessary, depend-
ing on the degree of tire wear. Do not change the
direction of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota- ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
(
Ypage 367) or the tire pressure monitor
(Ypage 369).
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position P.
XMake sure that the vehicle level is set to "Nor-
mal" on vehicles with AIRMATIC (Ypage 196).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 146).
XMake sure that the engine cannot be started
via your smartphone (Ypage 149).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it can be found in the tire-change tool kit
(
Ypage 343).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
380Changing a wheel
Wheels and tires

Information regarding technical data
i
The dat astate dher especifically refers to a
vehicl ewit hstandard equipment. Consult an
authorize dMercedes-Ben zCente rfor th e
dat afor all vehicl evariants and trim levels.
Vehicle electronics
Retrofitting two-way radios and
mobile phones (RF transmitters)
GWARNIN G
The electromagneti cradiation from modifie d
or incorrectl yretrofitte dRF-transmitters can
interfere wit hth evehicl eelectronics .This can
compromise th eoperational safet yof th e
vehicle. Ther eis aris kof an accident.
You should hav eall wor kto electrical and
electronic equipmen tcarried out at aqualified
specialist workshop.
GWARNIN G
The electromagneti cradiation from incor-
rectl yoperate dRF transmitters can interfere
wit hth evehicl eelectronics ,for example:
Rif th eRF transmitte ris no tconnecte dwit h
an exterio rantenna
Rth eexterio rantenna has been installed
incorrectl yor is no t alow-reflection typ e
This can compromise th eoperational safet y
of th evehicle. Ther eis aris kof an accident.
Hav eth elow-reflection exterio rantenna
mounte dat aqualified specialist workshop.
When operating RF transmitters in th evehi-
cle ,always connec tthem wit hth elow-reflec -
tion exterio rantenna.
!The operating permit may be invalidated if
th einstruction sfor installation and use of RF
transmitters are no tobserved. In particular, th
efollowin gcondition smust be
complied with:
Ronly approve dwavebands may be used.
Rcomplianc ewit hth emaximum permissible
output in these wavebands is required.
Ronly approve dantenna position smay be
used.
Excessiv elevels of electromagneti cradiation
may caus edamag eto your healt hand th ehealt h
of others. Using an exterio rantenna takes int o
accoun tcurren tscientific discussion srelating
to th epossible healt hhazards tha
t may result
from electromagneti cfields.
Approved antenna position s
:
Fron troo farea
;Rear roo farea
=Rear fender
?Trun klid
iOn vehicles wit hpanoram aroo fwit hpower
tilt/slidin gpanel, installin gan antenna to th e
fron tor rear roo farea is no tpermitted.
On th erear fenders, it is recommended to
position th eantenna on th eside of th evehicl e
closes tto th ecenter of th eroad .
Use th eTechnical Specification ISO/TS 2160 9
when retrofitting RF transmitters (Road Vehicles
- EM Cguidelines for installation of aftermarket
radi ofrequency transmitting equipment) .
Observ eth elegal requirements for retrofittings.
If your vehicl ehas installation sfor two-way radi o
equipment, use th epower suppl yor antenna
connection sintended for use wit hth ebasic wir-
ing .Be sur eto observ eth emanufacturer' saddi-
tional instruction swhen installing.
Deviation swit hrespec tto wavebands, maxi-
mum transmission output sor antenna position s
must be approve dby Mercedes-Benz.
386Vehicle electronics
Technical data