Problems with PLUG-IN HYBRID operation
Internal combustion engine
ProblemPossible causes/consequences and MSolutions
You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off.For example, self-diagnosis is not yet complete or the hybrid drive
system is malfunctioning.
XSwitch off the ignition and turn it back on.
XTry to start the internal combustion engine again.
If the internal combustion engine still does not start:
XConsult a qualified specialist workshop.
You wish to pull away,
but the ECO start/stop
function does not start
the internal combustion
engine. The READY indi-
cator in the multifunc-
tion display is off.The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up.
XShift the transmission to P.
XSwitch off the ignition and turn it back on.
XStart the engine.
The hybrid drive system is malfunctioning.
XConsult a qualified specialist workshop.
Recuperative Brake System
ProblemPossible causes/consequences and MSolutions
Braking resistance is
reduced and brake pedal
travel is longer than
usual.GRisk of accident
The Recuperative Brake System is malfunctioning.
XObserve the additional display messages in the multifunction dis-
play (Ypage 255).
XObserve the information regarding indicator and warning lamps in
the instrument cluster (Ypage 288) .
PLUG‑IN HYBRID operation233
Driving and parking
Z
Settings menu
Introduction
Depending on the equipment installed in the
vehicle, you have the following options in the
Settings
menu:
RChanging assistance settings (Ypage 247)
RChanging HYBRID settings (PLUG-IN HYBRID
vehicles) (Ypage 248)
RChanging head-up display settings
(Ypage 249)
RChanging the light settings (Ypage 250)
RChanging the instrument cluster settings
(Ypage 251)
RRestoring the factory settings (Ypage 252)
Assistance submenu
Deactivating/activating ESP®
Observe the "Important safety notes" section in
the description of ESP®(Ypage 73).
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Deactivating/activating ESP®in Mercedes-
AMG vehicles (Ypage 74).
For further information about ESP®, see
(Ypage 73).
XStart the engine.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the DriveAs‐sistsubmenu.
XPressato confirm.
XPress :or9 to select ESP.
XPressato confirm.
The current selection appears.
XTo activate/deactivate: press theabut-
ton again.
If the å warning lamp in the instrument
cluster lights up when the vehicle is ready to
drive, ESP
®is deactivated.
If the ÷ andå warning lamps light up
continuously, ESP
®is not available due to a mal-
function.
Observe the information on warning lamps
(
Ypage 290).
Observe the information on display messages
(
Ypage 256).
Activating/deactivating COLLISION PRE-
VENTION ASSIST PLUS
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the DriveAssistsubmenu.
XPressato confirm.
XPress 9or: to select CollisionPrevention.
XPressato confirm.
The current selection appears.
XTo activate/deactivate: press theabut-
ton again.
When COLLISION PREVENTION ASSIST PLUS
is deactivated, the æsymbol appears in
the multifunction display in the Assistance
Graphicmenu.
For further information about COLLISION PRE-
VENTION ASSIST PLUS, see (
Ypage 70).
Activating/deactivating PRE-SAFE®
Brake
PRE‑SAFE®Brake is only available for vehicles
with the Driving Assistance package.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
Menus and submenus247
On-board computer and displays
Z
Safety systems
Display messagesPossible causes/consequences andMSolutions
!÷
Currently Unavaila‐ble See Operator'sManual
ABS (Anti-lock Braking System) and ESP®(Electronic Stability Pro-
gram) are temporarily not available.
Other driving systems and driving safety systems may also be faulty.
In addition, the ÷and! warning lamps light up in the instru-
ment cluster.
For example, the on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
!÷
Inoperative SeeOperator's Manual
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may also be faulty.
The $ (USA only) or J(Canada only), ÷and! warning
lamps in the instrument cluster may also light up.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
256Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
T!
÷
Inoperative SeeOperator'sManual
EB D(electronic brak eforce distribution), AB Sand ES P®are malfunc -
tioning .
Other drivin gsystems and drivin gsafet ysystems may also be faulty.
In addition ,th e÷ and! warning lamp sligh tup in th einstru-
men tcluste rand awarning tone sounds.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The fron tand rear wheels could therefor eloc k
if you brak ehard, for example.
The steerabilit yand braking characteristics may be severely affected.
The braking distanc ein an emergenc ybraking situation can increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
F(USA
only)
!( Canada
only)
Tur nOn the Igni‐
tio ntoReleas etheParkingBrake
The red F(USAonly) or !(Canada only) indicator lamp lights
up.
You attempte dto release th eelectric parking brak ewhile th eignition
was switched off .
XSwitchon th eignition .
F(USA
only)
!( Canada
only)
Please
Releas ePark‐ing Brake
The red F(USAonly) or !(Canada only) indicator lamp flashes
and awarning tone sounds. Acondition for automatic release of th e
electric parking brak eis no tfulfilled (
Ypage 178).
You are drivin gwit hth eelectric parking brak eapplied.
XReleas eth eelectric parking brak emanually.
The red F(USAonly) or !(Canada only) indicator lamp flashes
and awarning tone sounds.
You are usin gth eelectric parking brak efor emergenc ybraking
(
Ypage 178).
F(USA
only)
!( Canada
only)
Parkin gBrake See
Operator' sManual
The yellow !warning lamp lights up.
The electric parking brak eis malfunctioning .
To apply :
XSwitchth eignition off .
XPress theelectric parking brak ehandle for at least te nseconds.
XShift th etransmission to position P.
XConsultaqualified specialist workshop .
258Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dor released. It then
goe sout or remain slit .
The electric parking brak eis malfunctioning .
XSwitchoff th eignition and tur nit bac kon .
XApply th eelectric parking brake.
If it is no tpossibl eto engage th eelectric parking brake:
XShift th etransmission to position P.
XVisitaqualified specialist workshop .
If it is no tpossibl eto release th eelectric parking brak emanually:
XReleas eth eelectric parking brak eautomatically (Ypage 178).
If th eelectric parking brak estill canno tbe released:
XConsult aqualified specialist workshop .
The yellow!warning lamp lights up. If you manually apply or
release th eelectric parking brake, th ered F (USAonly) or !
(Canada only) indicator lamp flashes .
The electric parking brak eis malfunctioning .It is no tpossibl eto apply
th eelectric parking brak emanually.
XShift th eselector lever to P,as th eelectric parking brak eis no t
applie dautomatically.
XVisit aqualified specialist workshop .
If it is no tpossibl eto release th eelectric parking brak emanually:
XReleas eth eelectric parking brak eautomatically (Ypage 178).
F(USA
only)
!( Canada
only)
Parkin gBrake Inop‐
erativ e
The yellow !warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dor released. It then
goe sout or remain slit .
The electric parking brak eis malfunctioning ,e.g. because of over-
voltag eor undervoltage.
XRemove th ecaus efor th eovervoltage or undervoltage, e.g. by
charging th ebattery or restarting th eengine.
XEngage or release th eelectric parking brake.
If it remain simpossible to apply or release th eelectric parking brake:
XSwitc hoff th eignition and tur nit bac kon .
XEngage or release th eelectric parking brake.
If th eelectric parking brak estill canno tbe released:
XConsult aqualified specialist workshop .
If th eelectric parking brak estill canno tbe applied:
XVisit aqualified specialist workshop .
260Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up and th ered F (USAonly)
or ! (Canada only) indicator lamp flashes .
It is no tpossibl eto apply th eelectric parking brak emanually.
XShift th etransmission to position P.
XVisitaqualified specialist workshop .
$(USA
only)
J( Canada
only)
Check Brake Fluid
Level
There is no tenough brak eflui din th ebrak efluid reservoir .
In addition ,th e$ (USAonly) or J(Canada only) warning lamp
lights up in th einstrumen tcluste rand awarning tone sounds.
GWARNIN G
The braking effec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XConsult aqualified specialist workshop .
XDo notadd brak efluid .This does no tcorrec tth emalfunction .
#
CheckBrakePadWear
The brak epads/linings hav ereached their wear limit.
US Aonly: th e$ red brak esystem warning lamp is lit while th e
engin eis running.
XVisit aqualified specialist workshop .
G
Inoperative
Oneor mor emain features of th embrace system are malfunctioning .
XVisitaqualified specialist workshop .
Collision Preven‐tionAssist Plu sCurrently Unavaila‐ble See Operator' sManual
COLLISION PREVENTION ASSIST PLU Sis temporarily no toperational.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Rthesystem is outside th eoperating temperature range.
Rth eon-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
COLLISION PREVENTION ASSIST PLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XRestart th eengine.
Display messages26 1
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
At least on eof th efollowin gdrivin gsystems or drivin gsafet ysystems
is temporarily restricted or inoperative:
RPRE-SAF E®PLUS
RPRE-SAF E®Brake
RCOLLISION PREVENTION ASSIST PLU S
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDISTRONICPLU Swit hSteering Assis tand Stop&Go Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Possibl ecauses are:
Rth esensor sin th eradiato rtrim and/o rin th ebumpers are dirty
Rth efunction of th edrivin gsystem or drivin gsafet ysystem is
impaire ddue to heav yrain or snow
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears. Al ldrivin gsystems or drivin gsafet ysystems are operative
again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XSwitchoff th eengine.
XClean th esensor sin th efollowin glocation s (Ypage 339):
Rin theradiato rtrim
Rin th efron tbumper
Rin th erear bumper, particularly in th emiddle of th erear bumper
XRestart th eengine.
The display message disappears.
6
SRSMalfunctionSer ‐viceRequired
The restrain tsystem is faulty. The 6warning lamp also lights up in
th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th erestrain tsystem, see (
Ypage 46).
Display messages263
On-board computer and displays
Z
Safety systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
éNThe yellow brake system warning lamp lights up while the engine is running or
the ECO start/stop function is activated.
PLUG-IN HYBRID vehicles: the yellow brake system warning lamp is shown in the
READY driving status.
PLUG-IN HYBRID vehicles: the yellow RBS (Recuperative Brake System) warning
lamp is shown in the READY driving status.
GWARNING
The brake system is malfunctioning and the braking characteristics may be affec-
ted.
There is a risk of an accident.
XIf the multifunction display shows a display message, please observe this.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
$JN $ (USA only), J(Canada only): the red brake system warning lamp is lit
while the engine is running.
PLUG-IN HYBRID vehicles: the red brake system warning lamp is shown in the
READY driving status.
A warning tone also sounds.
GWARNING
The brake boosting effect is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 177).
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction display.
288Warning and indicator lamps in the instrument cluster
On-board computer and displays