Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 177).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: The electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an
extended period, it will switch off once the 12 V battery is almost
empty. It will then only be possible to start the vehicle using a second
battery (jump-starting).
Change the currentdrive programbeforechangingtheoperating mode.or
Exit manual drive
program M beforechangingtheoperat‐ing mode.
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the automatic
drive program S(Sport), S+(Sport Plus) or in the manual drive pro-
gram M.
XActivate drive program C(Comfort) or E(Economy) (Ypage 229).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 226).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 226).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
272Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
MThe hoodis open . Awarning tone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XCloseth ehood.
CAt least on edoor is open . Awarning tone also sounds.
XClos eall th edoors.
_
Rea rLef tBackrestNot Latche dorRea rRight Backrest NotLatche d
The backrest in th erear is no tengage don th eleft-han dand/o rright -
han dside .
XPush th ebackrest bac kuntil it engages.
_
Rea rCenter Back‐res tNot Engage d
The center rear seat backrest is no tengaged.
XPush th ebackrest bac kuntil it engages.
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )AvailableAgain After EngineStart
PLUG-I NHYBRID vehicles:
Wit hth eengin eswitched off ,you hav eattempte dto switch on th epre -
entr yclimat econtrol mor ethan twice .
XLet theengin erun for te nseconds.
Afte rrunnin gth eengine, th epre-entry climat econtrol is opera-
tional again .
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )InoperativeHVBatter yLow
PLUG-I NHYBRID vehicles:
The on-boar dvoltag eis to olow. The pre-entry climat econtrol canno t
be switched on .
XDrive foralonger distance.
The battery is bein gcharged. Whe nth econdition of charg eof th e
high-voltage battery is ove rth especified minimum ,pre-entry cli -
mat econtrol is operational again .
284Display messages
On-board computer and displays
Adding favorites
Addingapredefined favorite
:Addsane wfavorite
;Renames aselected favorite
=Moves aselected favorite
?Deletes aselected favorite
XPress th eò button.
XSlide6thecontroller .
The men ubar is shown.
XSelec tReassign.
The categorie sare displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XAdd a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Adding you rown favorit e
XSelectVehicl eQClimate Contro l.
XPress and hold theò buttonuntil th e
favorite sare displayed.
XAd d a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Climate control settings
Gene ral notes
You can adjust th eclimat econtrol setting s
usin gth eclimat econtrol bar or th eclimat econ-
trol menu.
You can set th emos timportant climat econtrol
function ssuc has temperature, airflow and air
distribution usin gth eclimat econtrol bar. The
climat econtrol bar is visible in mos tdisplays. You can fin
dall available climat econtrol func-
tion sin th eclimat econtrol menu. You can use
th eclimat econtrol bar to switch to th eclimat e
control menu.
Overview
Example: COMAND
:
Adjusts temperature and air distribution on
th elef tand displays th ecurren tsetting
;Calls up th eclimat econtrol menu, displays
th ecurren tcoolin gand climat emod eset -
ting
=Adjusts temperature and air distribution on
th eright and displays th ecurren tsetting
There may be fewer setting sor none depending
on your vehicle's equipment.
Calling up the climate control menu
Multimedia system:
XSelectVehicl e.
The vehicl emen uis displayed.
XSlide 6thecontroller repeatedly until th e
climat econtrol bar is activated.
XTo select from climat econtrol bar ;:turn
and press th econtroller .
The men ufor selecting climat econtrol func-
tion sis activated.
XTo select th edesired climat econtrol function :
tur nand press th econtroller .
The selected climat econtrol function
appears.
Calling up the climate control bar
Multimedia system:
XSelectVehicl e.
The vehicl emen uis displayed.
XSlide 6thecontroller repeatedly until th e
climat econtrol bar is activated.
302Operating system
Multimedia system
Settings in the climate menu
Adjusting the climate mode settings
By setting the climate mode you determine the
type of airflow. The setting is active when the air-
conditioning system is set toÃ
(
Ypage 133).
XCall up the climate control menu
(Ypage 302).
XTo select Climate Mode: turn and press the
controller.
XTo change the setting: turn the controller.
Exiting a menu:
XPress the %button.
The current airflow setting is shown in the cli-
mate control bar: DIFFUSE
,MEDIUMor FOCUS.
Starting/stopping the perfume atomizer
The perfume atomizer makes it possible to scent
the air in individual compartments in the vehicle
interior. Further information (
Ypage 138).
XCall up the climate control menu
(Ypage 302).
XTo select AirFreshener: turn and press the
controller.
The setting element is active.
XTo start/stop the perfume atomizer: press
the controller.
XTo set the intensity: turn the controller when
the atomizer is switched on.
Exiting a menu:
XPress the %button.
Switching the ionization on/off
The ionization has a cleansing effect on the air in
the vehicle interior. Further information
(
Ypage 140).
XCall up the climate control menu
(Ypage 302).
XTo select Ionization: turn and press the
controller.
The setting element is active.
XTo switch the ionization on/off: press the
controller.
Exiting a menu:
XPress the %button.
Activating or deactivating pre-entry cli-
mate control via the SmartKey
This function is available for PLUG ‑IN HYBRID
vehicles.
PLUG-IN HYBRID: before getting in, the driver's
seat area can be briefly warmed or ventilated in
advance with the air from the air vents being pre-
cooled.
XCall up the climate control menu
(Ypage 302).
XTo select Pre-entry Climate Control
via Key: turn and press the controller.
XTo activate or deactivate: turn the control-
ler.
Exiting a menu:
XPress the %button.
Activating or deactivating pre-entry cli-
mate control at departure time
This function is available for PLUG ‑IN HYBRID
vehicles.
You can climatize the driver's seat and the vehi-
cle interior in time for the departure time set.
XCall up the climate control menu
(Ypage 302).
XTo select Pre-entry Climate Ctrl. at
DepartureTime:turn and press the control-
ler.
A rotary menu appears.
XTo select the desired setting: turn the con-
troller.
The menu symbol, text and image show the
selected setting.
XTo exit a menu:
Press the %button.
Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off
XCall up the climate control menu
(Ypage 302).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OA/C: turn and press the control-
ler.
XSwitch cooling with air dehumidification on
O or off ª.
Operating system303
Multimedia system
Z
iThe current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
iDeactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use OSync(synchronization) to select the cli-
mate control setting for all zones together Oor
separately ª.
XCall up the climate control menu
(Ypage 302).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OSync: turn and press the con-
troller.
XSwitch the synchronization function on Oor
off ª.
For further information on synchronizing climate
control settings, see (
Ypage 135).
Navigation mode
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes
Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages. Audio 20 is equipped with MARGIN
®MAP PILOT
(see the manufacturer's operating instructions).
The Garmin
®MAP PILOT operating instructions
are stored on the SD memory card as a PDF file.
The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect OptionsQRoute Settings.
Notes for route types:
REco Route
RDynamic Traffic Route
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculated. Instead
of Startselect the Continuemenu item.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Vignette Roads(not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette).
A vignette allows temporary use of the route
network, e. g. 10 days or 1 year.
RUse Carpool Lanes(only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect DestinationQAddress Entry.
304Operating system
Multimedia system
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
!Edition 1 special model: parts of your vehi-
cle are covered with a decorative foil. Main-
tain a distance of at least 70 cm between the foil-wrapped parts of the vehicle and the noz-
zle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax. If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax. These
products are only suitable for high-gloss sur-
faces. Their use on vehicles with matte finish
leads to considerable surface damage (shiny,
mottled areas).
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products.
Care337
Maintenance and care
Z
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering;upwards.
The VIN is visible :.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 387).
The VIN can also be found at the lower edge of
the windshield (
Ypage 388).
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must be
matched. Only use products recommended by
Mercedes-Benz. Damage which is caused by the
use of products which have not been recom-
mended is not covered by the Mercedes-Benz
warranty or goodwill gestures. They are listed in
this Mercedes-Benz Operator's Manual in the
appropriate section.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
388Service products and filling capacities
Technical data
iThe coolant is checked with every mainte-
nance interval at a qualified specialist work-
shop.
Filling capacities
ModelCapacity
C 400 4MATIC
Mercedes-Benz
C 450 AMG 4MATIC11.5 US qt (10.9 l)
Mercedes‑AMG
vehicles11.7 US qt (11.1l)
Allot her models8.5 US qt (8.0 l)
Windshield/headlamp cleaning sys-
tem
Important safety notes
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
!Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
!Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The
spray nozzles may otherwise become
blocked.
When handling washer fluid, observe the impor-
tant safety notes on service products
(
Ypage 388).
At temperatures above freezing:
XFill the washer fluid reservoir with a mixture of
water and windshield washer fluid, e.g. MB
SummerFit.
Add 1 part MB SummerFit to 100 parts water. At temperatures below freezing:
XFill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB WinterFit.
For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
iAdd windshield washer fluid, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round.
Climate control system refrigerant
Important safety notes
The climate control system of your vehicle is fil-
led with refrigerant R ‑134a.
The instruction label regarding the refrigerant
type used can be found on the radiator cross
member.
!Only the refrigerant R ‑134a and the PAG oil
approved by Mercedes-Benz may be used.
The approved PAG oil may not be mixed with
any other PAG oil that is not approved for
R-134a refrigerant. Otherwise, the climate
control system may be damaged.
Service work, such as topping up refrigerant or
replacing components, may only be carried out
by a qualified specialist workshop. All applicable
regulations, as well as SAE standard J639, must
be adhered to.
Always have work on the climate control system
carried out at a qualified specialist workshop.
Refrigerant instruction label
Example: refrigerant instruction label
:
Warning symbol
;Refrigerant filling capacity
=Applicable standards
Service products and filling capacities393
Technical data
Z