2016 MERCEDES-BENZ C-Class SEDAN Media

One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper-
ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
30Operating safety
Introduction

Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
32Data stored in the vehicle
Introduction

Cockpit
FunctionPage
:Steering wheel paddle shift-
ers161
;Combination switch119
=Horn
?Instrument cluster36
ADIRECT SELECT lever156
BClimate control systems129
COverhead control panel42
DControl panel for multimedia
system and vehicle functions39
EIgnition lock146
Start/Stop button146
FAdjusts the steering wheel110
GCruise control lever185
FunctionPage
HElectric parking brake178
IDiagnostics connection31
JOpens the hood330
KLight switch118
LControl panel for:
Activating Steering Assist192
Switching on Active Lane
Keeping Assist222
Deactivating PARKTRONIC199
Switching on the 360° cam-
era210
Switching on the head-up
display238
Vehicles without a driver
assistance system: map/
coin holder
Cockpit35
At a glance

Multifunction steering wheel
FunctionPage
:Multifunction display237
;Multimedia system display
=~Rejects or ends a call
6Makes or accepts a call
Further telephone functions245
WXAdjusts volume
8 Mute
óSwitches on voice-
operated control navigation
or the Voice Control System
FunctionPage
?ò Opens the menu list
9:Selects a menu
aConfirms the selection
%Back
Operating the on-board com-
puter236
ñSwitches off voice-
operated control navigation
or the Voice Control System
iIn vehicles with multimedia system
COMAND you can find further information:
Ron the multimedia system in the Digital
Operator's Manual
Ron the DVD changer or single DVD drive in
the Digital Operator's Manual
Ron the Voice Control System in the sepa-
rate operating instructions
iIn vehicles with multimedia system Audio 20
you can find further information:
Ron the multimedia system in the Digital
Operator's Manual
Ron the voice-operated control of the navi-
gation in the manufacturer's operating
instructions
38Multifunction steering wheel
At a glance

Center console
Center console, upper section
FunctionPage
:Climate control systems129
;£Hazard warning lamps120
=ØVehicle functions/
system settings button (see
the separate operating
instructions)
?% Telephone button (see
the separate operating
instructions)
APASSENGER AIR BAG indica-
tor lamp47
ATA indicator lamp79
BAnalog clock (not available
on all equipment levels)
FunctionPage
CÕ Media button (see the
separate operating instruc-
tions)
D$ Radio button (see the
separate operating instruc-
tions)
EØ Navigation button (see
the separate operating
instructions)
Fþ Inserts or ejects a CD
or DVD (see the separate
operating instructions)
Center console39
At a glance

Center console, lower section
FunctionPage
:Stowage compartment308
Ashtray318
Cigarette lighter319
Socket319
Cup holder316
;Adjusts the volume/mute
(see the separate operating
instructions)
=Switches multimedia system
on or off (see separate oper-
ating instructions)
?uRear window roller sun-
blind318
ATouchpad (see the separate
operating instructions)
BStowage compartment308
FunctionPage
Cè ECO start/stop func-
tion (vehicles without PLUG-
IN HYBRID operation)
150
Selects the operating mode
(PLUG-IN HYBRID operation)226
DÉ Sets the vehicle level196
EDYNAMIC SELECT switch154
FBack button (see the sepa-
rate operating instructions)
GMultimedia system control-
ler (see the separate operat-
ing instructions)
HgSwitches to the favor-
ites button (see the separate
operating instructions)
40Center console
At a glance

Center console, lower section (Mercedes-AMG vehicles)
FunctionPage
:Ashtray318
Cigarette lighter319
Socket319
Cup holder316
;Adjusts or mutes the volume
(see the separate operating
instructions)
=Adjusts the volume of the
AMG sports exhaust system152
?èECO start/stop func-
tion150
ATouchpad (see the separate
operating instructions)
BStowage compartment308
CActivates/deactivates ESP®74
Activates/deactivates
SPORT handling mode74
FunctionPage
DAMG adaptive sport suspen-
sion system (suspension set-
ting)
197
EManual gearshifting (perma-
nent setting)161
FDYNAMIC SELECT switch
(selects the drive program)154
GBack button (see the sepa-
rate operating instructions)
HMultimedia system control-
ler (see the separate operat-
ing instructions)
Ig Switches to the favor-
ites button (see the separate
operating instructions)
Center console41
At a glance

XIf possible, move the vehicle out of the
danger zone:shift the transmission into posi-
tion N.
XRelease the electric parking brake.
XRoll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer.
XSwitch the ignition off.
XShift the transmission to position P.
Depress the electric parking brake
(
Ypage 178).
Secure the vehicle against rolling away
(
Ypage 380).
XTo use the high-voltage switch-off device:
open the hood.
XPress release clip :in the direction of the
arrow and pull it out.
XPull the high voltage switch-off device ;
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (
Ypage 168).
Engine compartment
Before opening the hood:
XApply the electric parking brake.
XShift the transmission to position P.
XSwitch the ignition off.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XRemove the Start/Stop button from the igni-
tion lock.
XObserve the warning notes on the risk of elec-
tric shock (Ypage 44).
XObserve the warning notices about the hood
(Ypage 330).
RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System (
Ypage 225).
Hybrid vehicles45
Safety
Z