2016 MERCEDES-BENZ C-Class SEDAN Switch

Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 177).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: The electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an
extended period, it will switch off once the 12 V battery is almost
empty. It will then only be possible to start the vehicle using a second
battery (jump-starting).
Change the currentdrive programbeforechangingtheoperating mode.or
Exit manual drive
program M beforechangingtheoperat‐ing mode.
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the automatic
drive program S(Sport), S+(Sport Plus) or in the manual drive pro-
gram M.
XActivate drive program C(Comfort) or E(Economy) (Ypage 229).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 226).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 226).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
272Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 228).
Engine wil lnotrestar tServic erequired
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
MalfunctionServiceRequired
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris still connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 173).
Display messages27 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Active Parking Assistis unavailable or faulty.
XSwitc hoff th eignition and restar tth eengine.
If Active Parking Assis tcontinues to be unavailable (the jsymbol
does no tappear in th emultifunction display):
XVisit aqualified specialist workshop .
ParkAssistSwitched OffThe vehicl eis parked. Awarning tone also sounds.
The display message disappear sautomatically.
Traffi cSignAssistCurrently Unavaila‐ble See Operator' sManual
Traffic SignAssis tis temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Traffic Sig nAssis tis operational again .
TrafficSignAssistInoperativeTraffic Sig nAssis tis faulty.
XVisit aqualified specialist workshop .
ë
Off
The HOLD function is deactivated. The vehicl eis skidding.
A warning tone also sounds.
XReactivat eth eHOLD function later (Ypage 194).
The HOLD function is deactivated. Whe nth ebrak epedal is firmly
depressed, an activation condition is no tfulfilled .
A warning tone also sounds.
XChec kth eactivation condition sfor th eHOLD function
(Ypage 194).
DISTRONIC PLU SOffDISTRONI CPLU Shas been deactivated (Ypage 186).
If it was no tdeactivated by th edriver , awarning tone also sounds.
DISTRONIC PLU SNowAvailableDISTRONI CPLU Sis operational again after having been temporarily
unavailable .You can no wreactivat eDISTRONI CPLU S (Ypage 186).
Display messages277
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels mounte ddo no thav e a suitable tire pressur esensor .The
tire pressur emonitor is deactivated.
XMoun twheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
a few minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is faulty.
XVisit aqualified specialist workshop .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dto start th eengin ewit hth etransmission in posi-
tion Ror D.
XShift th etransmission to position Por N.
Apply Brake toShift fro m'P'You hav eattempte dto mov eth etransmission selector lever to posi-
tion D,Ror Nwithout depressing th ebrak epedal .
XDepress th ebrak epedal .
ToDeselectPorN,Depres sBrake andStart Engine
Wit hth eengin eswitched off ,you hav eattempte dto shift th etrans -
mission out of position Por Nint oanother transmission position .
XDepress thebrak epedal .
XStart th eengine.
TransmissionNotinP Ris kof Vehicl eRollingAwa y
The driver's door is open or no tfull yclosed and th etransmission is in
position R,N or D.
A warning tone also sounds.
GWARNIN G
The vehicl emay rol laway.
There is aris kof an accident.
XShift th etransmission to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 177).
XCloseth edriver's door completely.
Onl yShift to 'P'whe nVehicl eisSta‐tionar y
The vehicl eis moving .
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
282Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int oth etransmission position Rdue to amalfunction .
The transmission position sP,N or Dcontinu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift sto posi-
tion N.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeaveEngineRunnin gWaitTransmission Cool‐ing
PLUG-I NHYBRID vehicles:
The transmission has overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
Auxiliary Batter yMalfunctionPLUG-INHYBRID vehicles only:
The auxiliary battery for th etransmission is no longer bein gcharged.
XVisit aqualified specialist workshop .
XUntilthen ,set th etransmission to position Pbefore you switch off
th eengine.
XBefor eleaving th evehicle, apply th eelectric parking brake.
NThe trunk lid is open .
XCloseth etrunk lid.
Display messages28 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
MThe hoodis open . Awarning tone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XCloseth ehood.
CAt least on edoor is open . Awarning tone also sounds.
XClos eall th edoors.
_
Rea rLef tBackrestNot Latche dorRea rRight Backrest NotLatche d
The backrest in th erear is no tengage don th eleft-han dand/o rright -
han dside .
XPush th ebackrest bac kuntil it engages.
_
Rea rCenter Back‐res tNot Engage d
The center rear seat backrest is no tengaged.
XPush th ebackrest bac kuntil it engages.
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )AvailableAgain After EngineStart
PLUG-I NHYBRID vehicles:
Wit hth eengin eswitched off ,you hav eattempte dto switch on th epre -
entr yclimat econtrol mor ethan twice .
XLet theengin erun for te nseconds.
Afte rrunnin gth eengine, th epre-entry climat econtrol is opera-
tional again .
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )InoperativeHVBatter yLow
PLUG-I NHYBRID vehicles:
The on-boar dvoltag eis to olow. The pre-entry climat econtrol canno t
be switched on .
XDrive foralonger distance.
The battery is bein gcharged. Whe nth econdition of charg eof th e
high-voltage battery is ove rth especified minimum ,pre-entry cli -
mat econtrol is operational again .
284Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Â
Don't Forget YourKey
The SmartKey is notin th eignition lock. You hav eopened th edriver's
door wit hth eengin eswitched off .
This display message is displayed for amaximum of 60 seconds and is
simply areminder.
XTak eth eSmartKey wit hyou when you leav eth evehicle.
Â
Key Not Detected(whit edisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
Â
Key Not Detected(reddisplay message )
The SmartKey is no tin th evehicle.
A warning tone also sounds.
If th eengin eis switched off ,you can no longer loc kth evehicl ecen-
trally or start th eengine.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XLocate th eSmartKey.
XPress aon thesteering whee lto confirm th edisplay message .
Becausethere is interferenc efrom astron gsource of radi owaves, th e
ke yis no tdetecte dwhils tth eengin eis running.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XInsertth eSmartKey int oth eignition loc kand bring int oke ymode.
Â
Remove 'Start 'But ‐ton and Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atemporar ymalfunction or is
faulty. Awarning tone also sounds.
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
XVisitaqualified specialist workshop .
Warning and indicat orlamps in the instrume nt cluster
General notes
Some systems carry out aself-diagnosis when th eignition is switched on .Therefore ,som eindicator
and warning lamp smay ligh tup or flas htemporarily. This behavio ris non-critical .These indicator
and warning lamp sonly indicat e amalfunction if they ligh tup or flas hafter starting th eengin eor
whils tdriving.
286Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
÷NThe yellow ESP®warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the yellow ESP®warning lamp is shown in the READY
driving status.
ESP
®is malfunctioning.
Other driving systems and driving safety systems may also be faulty.
GWARNING
The brake system continues to function normally, but without the functions listed
above.
The braking distance in an emergency braking situation can thus increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
åN The yellow ESP®OFF warning lamp is lit while the engine is running or the ECO
start/stop function is activated.
PLUG-IN HYBRID vehicles: the yellow ESP
®OFF warning lamp is shown in the
READY driving status.
ESP
®is deactivated.
GWARNING
If ESP
®is switched off, ESP®is unable to stabilize the vehicle.
Further driving systems or driving safety systems are thus restricted, e.g. Active
Blind Spot Assist. The system does not perform braking actions.
There is an increased risk of skidding and an accident.
XReactivate ESP®.
In rare cases it may be better to deactivate ESP®:
Rall vehicles except Mercedes-AMG vehicles (Ypage 74)
RMercedes-AMG vehicles (Ypage 74)
Observe the important safety notes on ESP®(Ypage 73).
XAdapt your driving style to suit the road and weather conditions.
If ESP
®cannot be activated:
XDrive on carefully.
XContact a qualified specialist workshop and have ESP®checked.
Warning and indicator lamps in the instrument cluster291
On-board computer and displays
Z