2016 MERCEDES-BENZ C CLASS ignition

Problems with PLUG-IN HYBRID operation
Internal combustion engine Problem
Possible causes/consequences and P Solutions
You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off. For example, self-diagnosis is not yet complete or the hybrid drive
system is malfunctioning. X
Switch off the ignition and turn it back on. X
Try to start the internal combustion engine again.
If the internal combustion engine still does not start: X
Consult a qualified specialist workshop.
You wish to pull away,
but the ECO start/stop
function does not start
the internal combustion
engine. The READY indi-
cator in the multifunc-
tion display is off. The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up. X
Shift the transmission to P .X
Switch off the ignition and turn it back on. X
Start the engine.
The hybrid drive system is malfunctioning. X
Consult a qualified specialist workshop.
Recuperative Brake System Problem
Possible causes/consequences and P Solutions
Braking resistance is
reduced and brake pedal
travel is longer than
usual.
G Risk of accident
The Recuperative Brake System is malfunctioning. X
Observe the additional display messages in the multifunction dis-
play ( Y
page 255). X
Observe the information regarding indicator and warning lamps in
the instrument cluster ( Y
page 288) .PLUG ‑ IN HYBRID operation 233
Driving and parking Z

Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp and th e red I (US A only) or $
(Canada only) indicator lamp ligh t up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
or X
Releas e th e electric parking brak e automatically ( Y
page 178).
If th e electric parking brak e still canno t be released:X
Do no t drive on .X
Consult a qualified specialist workshop .
The red I (US A only) or $ (Canada only) indicator lamp flashes
and th e yellow $ warning lamp lights up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
To apply : X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brak e manually.
If th e red I (US A only) or $ (Canada only) indicator lamp con-
tinue s to flash: X
Do no t drive on .X
Secur e th e vehicl e against rollin g away ( Y
page 380).X
Shift th e transmission to position P .X
Turn th e fron t wheels toward s th e curb.X
Consult a qualified specialist workshop .Display messages 25 9
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning .X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brake.
If it is no t possibl e to engage th e electric parking brake:X
Shift th e transmission to position P .X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 178).
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
The yellow $ warning lamp lights up. If you manually apply or
release th e electric parking brake, th e red I (US A only) or $
(Canada only) indicator lamp flashes .
The electric parking brak e is malfunctioning . It is no t possibl e to apply
th e electric parking brak e manually.X
Shift th e selector lever to P , as th e electric parking brak e is no t
applie d automatically. X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 178).
I (USA
only)
$ ( Canada
only)
Parkin g Brake Inop‐
erativ e The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning , e.g. because of over-
voltag e or undervoltage. X
Remove th e caus e for th e overvoltage or undervoltage, e.g. by
charging th e battery or restarting th e engine.X
Engage or release th e electric parking brake.
If it remain s impossible to apply or release th e electric parking brake:X
Switc h off th e ignition and tur n it bac k on .X
Engage or release th e electric parking brake.
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
If th e electric parking brak e still canno t be applied:X
Visit a qualified specialist workshop .260
Display messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
Front Passenger Air ‐
bag Disabled See
Operator' s Manual The front-passenger air bag is deactivated during th e journey, eve n
though : R
an adult
or R
a person of th e correspondin g statur e is on th e front-passenger seat
If additional force s are applie d to th e seat , th e system may interpret
th e occupant's weigh t as lower than it actually is.
G WARNIN G
The front-passenger air bag does no t deploy during an accident.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Switc h th e ignition off .X
Hav e th e occupant get out of th e vehicle.X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicator lamp s in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switched on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simulta-
neousl y for approximately six seconds R
th e PASSENGER AI R BA G OF F indicator lamp mus t then ligh t up
and remain lit after th e self-di agnosis . If th e indicator lamp is on ,
OCS (Occupant Classification System) has disabled th e front-
passenger fron t air bag ( Y
page 54 )R
th e display message s Front Passenger Airbag Enable d
See Operator' s Manual or Front Passenger Airbag Dis ‐
abled See Operator' s Manual mus t no t appear in th e multi-
function display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F or ON indicator
lamp remain s lit or goe s out depend s on how OCS classifies th e occu-
pant.
If th e condition s are no t fulfilled , th e system is no t operating correctly.X
Visit a qualified specialist workshop immediately.
Fo r further information about th e Occupant Classification System, see
( Y
page 54). Display messages 26 5
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
Front Passenger Air ‐
bag Enable d See
Operator' s Manual The front-passenger air bag is enabled during th e journey, eve n
though : R
a child, a small adult or an objec t weighing less than th e system' s
weigh t threshold is locate d on th e front-passenger seat
or R
th e front-passenger seat is unoccupied
The system may detec t objects or force s applyin g additional weigh t on
th e seat .
G WARNIN G
The air bag may deploy unintentionally.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Switc h th e ignition off .X
Ope n th e front-passenger door .X
Remove th e child and th e child restrain t system from th e front-
passenger seat .X
Mak e sur e that there are no objects on th e seat addin g to th e
weight.
The system may otherwise detec t th e additional weigh t and inter-
pre t th e seat occupant's weigh t as greate r than it actually is.X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicator lamp s in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switche d on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simulta-
neousl y for approximately six seconds R
th e PASSENGER AI R BA G OF F indicator lamp mus t then ligh t up
and remain lit after th e self-diagnosis . If th e indicator lamp is on ,
OCS has disabled th e front-passenger fron t air bag ( Y
page 54)R
th e display message s Front Passenger Airbag Enable d
See Operator' s Manual or Front Passenger Airbag Dis ‐
abled See Operator' s Manual mus t no t appear in th e multi-
function display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F or ON indicator
lamp remain s lit or goe s out depend s on how OCS classifies th e occu-
pant.
If th e condition s are no t fulfilled , th e system is no t operating correctly.266
Display messages
On-board computer and displays

Hybrid drive system Display messages
Possible causes/consequences and P Solutions
r Vehicle Operational
Switch the Ignition
Off Before Exiting PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle: X
Secure the vehicle against rolling away ( Y
page 177).X
Switch off the ignition and remove the SmartKey.
If you do not leave the vehicle: X
Switch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: The electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an
extended period, it will switch off once the 12 V battery is almost
empty. It will then only be possible to start the vehicle using a second
battery (jump-starting).
Change the current
drive program
before changing the
operating mode. or
Exit manual drive
program M before
changing the operat‐
ing mode. PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the automatic
drive program S (Sport), S+ (Sport Plus) or in the manual drive pro-
gram M . X
Activate drive program C (Comfort) or E (Economy) ( Y
page 229).X
Select the preferred operating mode HYBRID , E-MODE , E-SAVE or
CHARGE ( Y
page 226).
E-MODE Currently
Unavailable PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODE operating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRID setting.X
Continue driving using the internal combustion engine.
You can switch to the E-SAVE or CHARGE operating mode as
required ( Y
page 226).
If you select CHARGE , the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODE operating mode
again.272
Display messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
Active Parking Assis t is unavailable or faulty.X
Switc h off th e ignition and restar t th e engine.
If Active Parking Assis t continues to be unavailable (the ] symbol
does no t appear in th e multifunction display):X
Visit a qualified specialist workshop .
Par k Assist
Switched Off The vehicl e is parked. A warning tone also sounds.
The display message disappear s automatically.
Traffi c Sig n Assist
Currently Unavaila‐
ble See Operator' s
Manual Traffic Sig n Assis t is temporarily inoperative.
Possibl e causes are: R
th e windshield in th e camera' s field of vision is dirty.R
visibilit y is impaire d due to heav y rain , snow or fog .X
Clean th e windshield.
If th e system detects that th e camera is full y operational, th e display
message disappears.
Traffic Sig n Assis t is operational again .
Traffi c Sig n Assist
Inoperative Traffic Sig n Assis t is faulty.X
Visit a qualified specialist workshop .

X
To extend: pull the roller sunblind out by
tab C and hook it onto retainers D at the top
of the window.
Rear window roller sunblind
Important safety notes
G WARNING
Parts of the body could be trapped in the
sweep of the roller sunblind when the roller
sunblind is extended or retracted. There is a
risk of injury.
When extending or retracting make sure that
no parts of the body are in the sweep of the
roller sunblind. Briefly press the button again
if someone becomes trapped. The opening or
closing process is briefly stopped. The roller
sunblind then returns to its initial position.
! Make sure that the roller sunblind can move
freely. Otherwise, the roller sunblind or other
objects could be damaged.
Extending/retracting the roller sun-
blind
X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 146).X
To extend or retract: briefly press button C .
The roller sunblind fully extends or fully
retracts. X
To stop: briefly press button C again.
The roller sunblind stops briefly and moves
back into the out-of-use position. Ashtray
Front ashtray
! The stowage space under the ashtray is not
heat resistant. Before placing lit cigarettes in
the ashtray, make sure that the ashtray is
properly engaged. Otherwise, the stowage
space could be damaged.
Example X
To open: open the stowage compartment
( Y
page 309). X
Push the cover of the ashtray upwards at its
right side