Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
COMAND does not
resume route guidance
after the journey has
been interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
XContinue route guidance manually (Ypage 91).
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
The digital map is not
compatible with the
vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the data medium checked at an authorized Mercedes-Benz
Center.
ProblemPossible causes/consequences andMSolutions
COMAND asks for an
activation code during
the map update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system109
Navigation
Z
Procedure and general information
Authorizing a mobile phone (connect-
ing)
Before using your mobile phone with
COMAND for the first time, you will need to
search for the phone (
Ypage 115) and then
authorize it (
Ypage 116). Depending on the
mobile phone, authorization either takes
place by means of Secure Simple Pairing or by
entering a passkey. COMAND automatically
enables the procedure suited to your mobile
phone. You can recognize Secure Simple Pair-
ing by a code which is displayed in COMAND
and on the mobile phone. You can recognize
the passkey system by the fact that you have to enter a code on the mobile phone and in
COMAND. The mobile phone is connected
automatically after authorization. Further
information about automatically reconnect-
ing authorized mobile phones (
Ypage 117).
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. You can also
start the search procedure and authorization
on the mobile phone (
Ypage 117).
Device-specific information on authorizing
and connecting Bluetooth
®-capable mobile
phones can be obtained from an authorized
Mercedes-Benz Center or via the Internet at
http://www.mercedes-benz.com/
connect .
You can authorize up to 15 mobile phones.
Only one mobile phone can be connected to
COMAND at any one time for telephony.
De-authorizing (disconnecting) a mobile
phone
The connection is terminated automatically if
you leave the receiver range of COMAND or
deactivate Bluetooth
®on your mobile phone.
If you no longer want the Bluetooth
®connec-
tion to be established automatically, the
mobile phone must be de-authorized (discon-
nected) (
Ypage 118).
Searching for a mobile phone
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo select Search for Phones: turn and
press the controller.
A message is displayed that Bluetooth
®
must be activated on the mobile phone and
must be made visible to other devices.
XTo select Start Search: press the con-
troller.
The available mobile phones are displayed
in the device list.
The duration of the search depends on the
number of Bluetooth
®telephones within
range and their characteristics.
If a new phone is found, it appears in the
device list with the Ïsymbol. You can now
authorize (connect) the mobile phone found
(
Ypage 116).
If the maximum number of authorized devices
in the device list is reached, you will be
requested to de-authorize a mobile phone
(
Ypage 118).
When you call up the device list again, de-
authorized devices will be removed from the
list. To update the device list, start the search
again.
Connecting/disconnecting a mobile phone115
Telephone
Z
Establishing the connection from the
mobile phone
The Bluetooth®device name of COMAND is
"MB Bluetooth".
XCOMAND: call up the telephone menu.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo select Connect via Phone: turn and
press the controller.
A message is displayed, stating that you
can start the search on your mobile phone.
XMobile phone: start the search for a Blue-
tooth®device (see manufacturer's operat-
ing instructions).
COMAND is displayed with the name "MB
Bluetooth" in the mobile phone's device
list.
XSelect "MB Bluetooth".
A prompt appears in the COMAND display
asking if the mobile phone should be
authorized.
XCOMAND: selectYes.
If No
is selected, the procedure is canceled.
If your mobile phone supports Secure Sim-
ple Pairing, a code is now displayed on both
devices.
The code is the same
XCOMAND: selectYes.
XMobile phone: confirm the code. Depend-
ing on the mobile phone used, you may
have to confirm the connection to
COMAND and for the PBAP and MAP Blue-
tooth
®profiles individually. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system. To ensure an optimum language quality,
you can set the mobile phone's transmis-
sion and reception volume (
Ypage 118).
The code is different
XCOMAND: selectNo.
The process is canceled. Repeat the pro-
cedure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for
the passkey. The passkey is a one- to sixteen-
digit number combination which you can
choose yourself. Enter the same passkey on
both COMAND and the mobile phone and
confirm. Depending on the mobile phone
used, you may have to confirm the connection
to COMAND and for the PBAP and MAP Blue-
tooth
®profiles.
Reconnecting automatically
COMAND always searches for the last con-
nected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo select the desired mobile phone: turn
and press the controller.
The selected mobile phone is connected if
it is within Bluetooth
®range and if Blue-
tooth®is activated.
Connecting/disconnecting a mobile phone117
Telephone
Z
XCallup the address book (Ypage 128).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo add the desired entry (e.g. AddE-Mail
Address): turn and press the controller.
Dependin g on the type of entry, the corre-
spondin g input menu appears.
XEnter characters using the controller
(
Ypage 33), the number keypad or the
touchpad (
Ypage 27).
XTo finish and save an entry: select b.
Starting route guidance to an address
or geo-coordinates
Ifan addr esswith a ZIP code is save d,the
addr ess can beused for route guidance. Ifthe
ZIP co decannot beassigned to an exact
addr ess, you can adjust the destination sub-
sequent lyusing the controller.
XCall up the address book (Ypage 128).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select the address or geo-coordinates:
turn and press the controller.
The navigation menu is displayed.
XTo selectStart: slide6and press the
controller.
The route to the destination address is cal-
culated and route guidance starts.
Making a call
XCall up the address book (Ypage 128).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select a telephone number: turn and
press the controller.
The number isdialed. Further information
about the functions during a call
(
Ypage 120).
Sending text messages
XCall up the address book (Ypage 128).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo highlight the telephone number: turn the controller.
XTo select G: slide 9the controller.
XTo select Send Text Message: turn and
press the controller.
The entry fiel dsfor a text message are dis-
played (
Ypage 141).
Observe the requirements for the message
function (
Ypage 138).
Sending an e-mail
XCall up the address book (Ypage 128).
XSe lect an entry: turn and press the control-
ler.
The details for the contact are displayed.
XTo select an e-mail address: turn and press
the controller.
The entry fiel dsfor an e-mail are displayed
(
Ypage 142).
Observe the requirements for the message
function (
Ypage 138).
Displaying sub-entry information
XCall up the address book (Ypage 128).
XSe lect an entry: turn and press the control-
ler.
The details for the contact are displayed.
XTo highlight the desired entry: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The displayisshown in full.
XTo close the detailed display: press the
% button.
130Address book
Telephone
XTo switch to the menu bar in the telephonemenu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select From Memory Card,USB 1or
USB 2
: turn and press the controller.
Receiving vCards via Bluetooth®
COMAND
XTo switch to the menu bar in the telephone menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select From Bluetooth Device: turn
and press the controller.
If COMAND is connected to a mobile
phone, all connections are terminated. vCards can now be received by a device
(PC, mobile phone) via Bluetooth
®.
External device
XStart the data transfer (see the manufac-
turer's operating instructions).
The number of vCards received is displayed in COMAND.
COMAND
XTo end reception: press the controller or
the % button.
If a mobile phone was connected, the con-
nection to the mobile phone is established again.
vCards received via Bluetooth
®are identified
by the ®symbol in the phone book.
iIf you switch to another main function,
e.g. navigation, while receiving vCards, the reception of vCards will be terminated.
Deleting imported contacts
XTo switch to the menu bar in the telephone
menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Delete Contacts: turn and
press the controller.
XSelect one of the following options:
RInternal Contacts
RDownloaded from Phone
RImported from Storage Device
RImported from Bluetooth Devices
Turn and press the controller.
XTo select Yes: turn and press the controller.
The contacts are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
iIf automatic calling up of the contacts is
deactivated (
Ypage 132), the Downloa‐
ded from Phoneoption is available.
134Importing contacts
Telephone
This folder contains all the outgoing mes-
sages.
RDrafts
This folder contains all the messages that
you have saved as a draft.
iFolders cannot be selected if they are
empty.
Depending on the mobile phone used, the
sub-folder function may be available.
Read-aloud function for messages
XTo start the read-aloud function: press the
controller when the message is displayed.
XTo select Read Aloud: turn and press the
controller.
COMAND reads out the message.
XTo cancel the read-aloud function: press
the 8 button.
or
XPress the controller, select Cancel Read-
Aloud Functionand press the controller
again.
You can set the language (
Ypage 48) and the
speed (
Ypage 44) of the read-aloud function.
Displaying details and phone numbers
COMAND can also show a shortened sender
display in full.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the
controller.
XTo select Folder: turn and press the con-
troller.
XTo select Text MessageorE-Mail: turn
and press the controller.
The selected folder is displayed.
XTo highlight the desired message: turn the
controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The detailed view appears.
XTo close the detailed display: slide8
the controller.
Writing text messages
Writing a new text message
Observe the requirements for the message
function (
Ypage 138).
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the
controller.
XTo select New: turn and press the controller.
XTo select Text Message: turn and press
the controller.
The text message input menu is displayed.
The To:
input line is selected.
Entering a recipient
XEnter characters using the controller
(
Ypage 33) or the number keypad.
or
Messages (text messages and e-mails)141
Telephone
Z
XTo selectInternet: turn and press the
controller.
The menu with the Internet functions is dis-
played.
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo select Local Search: turn and press
the controller.
Further information on how to enter the
search position and search term
(
Ypage 156).
iYou will first need to register COMAND
before you can use the Internet functions.
To do so, you have to enter your name and
postal address once in the vehicle and con-
firm the general terms and conditions.
Entering a search position and search term
XCall up Local Search (Ypage 155).
XTo enter the search position: press the con-
troller.
The following options are available:
RNearby
Searches for destinations near the cur-
rent vehicle position
RIn the Vicinity of the Destina‐
tion
You can search for destinations in the
vicinity of the destination if route guid-
ance is active.
XTo select the search position: turn and
press the controller.
XTo select Search: turn and press the con-
troller.
The input menu for the search term is dis-
played.
XEnter characters using the controller
(
Ypage 33) or the number keypad.
XTo complete the entry and start the search,
select a: turn and press the controller.
The search results are displayed.
iGoogle™ determines how the search
results are sorted; this is not necessarily
based on the shortest distance.
Further information on how to make use of a
search result (
Ypage 156).
Using search results
XTo select a search result: turn and press the
controller.
The following options are available:
RDetails
The address of the selected entry is dis-
played.
RSet as Destination
The navigation is called up. You can use
the search result as the destination for
route calculation. The search result is
immediately stored in the From Previ‐
ous Destinationsmemory. You can
take the destination from this memory
and save it permanently in the contacts.
RCall
The telephone menu is called up and a
call is activated. If there is no phone
number available, the menu item cannot
be selected.
RGoogle Street View
Google Street View™ is called up. If no
Google Street View™ information is
available, a corresponding message
appears.
RPanoramio by Google
156Google™ local search
Online and Internet functions
Inserting and removing a disc from
the single CD/DVD drive
XTo insert:press theþbutton on the
single drive.
If there isadisc already inserted, itwill be
ejecte d.
XInsert a discinto the disc slot with the prin-
ted side facing upwards.
The drive closes and the disc isplayed.
If the CD/DVD is operated in Media mode,
the corresponding basic menu willbe
shown. Ifthe CD/DVD isstarted using
another application (e.g. navigation), the
disp laywill not change.
iThe drive may not beable to play discs
wit h co pyprotection.
XTo remove: press theþbutton.
The drive ejects the disc.
XRemove the ejected disc from the slot.
Ifyou donot take the disc out of the slot, it
is drawn inagain automatical lyafter a short
while .
Inserting discs into the DVD changer
The DVD changer has a magazine with six
trays.
XTo insert the CD/DVD into the maga-
zine tray: press theVbutton.
The magazine menu appears.
XTo select thema gazine tray tobe filled:
turn and press the controller or press the
number buttons (1-6) on COMAND.
The DVD changer switches to the selected
magazine tray.
The Please Wait...
message appears.
You willthen see the Please insert
disc 1.message.
XInsert a discinto the discslot with the prin-
ted side facing upwards.
XTo load all emp ty magazine trays: press
the V button
The magazine menu appears.
XTo select Load Empty Slots: slide6,
turn and press the controller.
COMAND switches to the next empty mag-
azine tray.
The Please Wait...
message appears.
You willthen see the Please insert
disc 1.message.
XInsert a discinto the discslot with the prin-
ted side facing upwards.
Once the disc isloaded, the DVD changer
swit ches to the next empty tray.
XRepeat these steps unt ilall magazine trays
are filled.
The DVD changer plays the last inserted
disc .
XTo exit the DVD changer menu: press the
V button.
184Audio/video mode
Media