6–67
Maintenance and Care
Appearance Care
*Some models.
WARNING
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer:If a seat belts is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.
Use a mild detergent to remove soiling
from a seat belt: If organic solvents are used for
cleaning the seat belts or they
become stained or bleached, there
is the possibility of them becoming
weakened and as a result, they may
not function at their full capacity
which could cause serious injury or
death.
NOTE
Clean seat belts diligently if they get
dirty. Leaving them uncleaned will make
it difficult to clean them later, and it may
affect the smooth retracting of the seat
belt.
Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.
Upholstery Maintenance
1. Clean the soiled area by lightly dabbing
it with a soft cloth soaked in a mild
detergent (approx. 5%) diluted with
water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
NOTE
Rubbing the interior side of the soft top
vigorously with a stiff brush or cloth may
cause damage.
Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft
cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth
and allow the leather to further dry in
a well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
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7–36
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
SignalWarning
Electric Vacuum Pump Warning
Light The light turns on if the electric vacuum pump system has a problem. Hav\
e your vehicle
inspected at an Authorized Mazda Dealer.
ABS Warning Light
If the ABS warning light stays on while you're driving, the ABS control unit has detected a
system malfunction. If this occurs, your brakes will function normally a\
s if the vehicle had
no ABS.
Should this happen, consult an Authorized Mazda Dealer as soon as possible.
NOTE
When the engine is jump-started to charge the battery, uneven rpm occurs and the ABS
warning light may illuminate. If this occurs, it is the result of the weak battery and does
not indicate an ABS malfunction.
Recharge the battery.
The brake assist system does not operate while the ABS warning light is illuminated.
Check Engine Light
If this light illuminates while driving, the vehicle may have a problem.\
It is important to
note the driving conditions when the light illuminated and consult an Authorized Mazda
Dealer.
The check engine light may illuminate in the following cases:
The fuel tank level being very low or approaching empty.The engine's electrical system has a problem.The emission control system has a problem.The fuel-filler cap is missing or not tightened securely.
If the check engine light remains on, or it flashes continuously , do not drive at high speeds
and consult an Authorized Mazda Dealer as soon as possible.
Automatic
Transmission
Warning Light
*
The light illuminates when the transmission has a problem.
CAUTION
If the automatic transmission warning light illuminates, the transmission has an electrical problem. Continuing to drive your Mazda in this condition could cause
damage to your transmission. Consult an Authorized Mazda Dealer as soon as possible.
Air Bag/Seat Belt Pretensioner System Warning Light A system malfunction is indicated if the warning light constantly flashes, constantly
illuminates or does not illuminate at all when the ignition is switched \
ON. If any of these
occur, consult an Authorized Mazda Dealer as soon as possible. The system may not operate
in an accident.
WARNING
Never tamper with the air bag/pretensioner systems and always have an Authorized Mazda Dealer perform all servicing and repairs:
Self-servicing or tampering with the systems is dangerous. An air bag/pretensioner
could accidentally activate or become disabled causing serious injury or death.
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7–41
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
SignalWarning Action to be taken
Door-Ajar Warning LightThe light turns on if any door is not closed
securely.
Close the door securely.
Low Washer Fluid Level Warning
Light*
This warning light indicates that little
washer fluid remains. Add washer fluid (page 6-31).
(Illuminate)Tire Pressure
Monitoring System Warning Light
*
When the warning light illuminates, and
the warning beep sound is heard (about 3
seconds), tire pressure is too low in one or
more tires.
WARNING
If the tire pressure monitoring system warning light illuminates or flashes,
or the tire pressure warning beep
sound is heard, decrease vehicle
speed immediately and avoid sudden
maneuvering and braking: If the tire pressure monitoring system
warning light illuminates or flashes, or
the tire pressure warning beep sound
is heard, it is dangerous to drive the
vehicle at high speeds, or perform
sudden maneuvering or braking.
Vehicle drivability could worsen and
result in an accident.
To determine if you have a slow leak or
a flat, pull over to a safe position where
you can check the visual condition
of the tire and determine if you have
enough air to proceed to a place where
air may be added and the system
monitored again by an Authorized
Mazda Dealer or a tire repair station.
Do not ignore the TPMS Warning Light: Ignoring the TPMS warning light is
dangerous, even if you know why it is
illuminated. Have the problem taken
care of as soon as possible before it
develops into a more serious situation
that could lead to tire failure and a
dangerous accident. Inspect the tires and adjust to the specified
inflation pressure (page
6-41).
NOTE
Perform tire pressure adjustment when
the tires are cold. Tire pressure will vary
according to the tire temperature, therefore
let the vehicle stand for 1 hour or only
drive it 1.6 km (1 mile) or less before
adjusting the tire pressures. When pressure
is adjusted on hot tires to the cold inflation
pressure, the TPMS warning light/beep may
turn on after the tires cool and pressure
drops below specification.
Also, an illuminated TPMS warning
light, resulting from the tire air pressure
dropping due to cold ambient temperature
will remain illuminated even if the ambient
temperature rises. In this case, it will also
be necessary to adjust the tire air pressures.
If the TPMS warning light illuminates due
to a drop in tire air pressure, make sure to
check and adjust the tire air pressures.
Tires lose air naturally over time and the TPMS cannot tell if the tires are getting too
soft over time or you have a flat. However,
when you find one low tire in a set of four-
that is an indication of trouble; you should
have someone drive the vehicle slowly
forward so you can inspect any low tire for
cuts and any metal objects sticking through
tread or sidewall. Put a few drops of
water in the valve stem to see if it bubbles
indicating a bad valve. Leaks need to be
addressed by more than simply reinflating
the tire as leaks are dangerous — take it to
an Authorized Mazda Dealer.
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7–47
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Key Removed from Vehicle
Warning Beep
Vehicles with advanced keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and
all the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside
the vehicle will be heard 6 times, and the
KEY warning light (red) in the instrument
cluster flashes continuously to notify
the driver that the ignition has not been
switched OFF.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times and the KEY warning
light (red) in the instrument cluster turns
on continuously to notify the driver that
the ignition has not been switched OFF.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.
Request Switch Inoperable
Warning Beep (With the advanced
keyless function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried,
a beep will be heard outside for about 2
seconds to notify the driver that the door
or trunk lid cannot be locked.
Key Left-in-trunk Warning Beep
(With the advanced keyless
function)
If the key is left in the trunk with all the
doors locked and the trunk lid closed, a
beep will be heard outside for about 10
seconds to notify the driver that the key is
in the trunk. In this case, take out the key
by pressing the electric trunk lid opener
and opening the trunk lid. The key taken
out of the trunk may not operate because
its functions have been temporarily
stopped. To restore the key's functions,
perform the applicable procedure (page
3-7).
Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and trunk are locked using
another key while the key is left in the
cabin, the beep which sounds outside of
the vehicle will be heard for about 10
seconds to notify the driver that the key
is in the cabin. In this case, take out the
key by opening the door. A key taken
out of the vehicle using this method may
not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-7).
Tire Inflation Pressure Warning
Beep*
The warning beep sound will be heard
for about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-93).
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8–6
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. \
All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in to\
p condition.
In our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your dealer.
If the cause of your dissatisfaction cannot adequately be addressed by normal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Servic\
e Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-8).
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the Vehicle Identification Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure you\
r satisfaction.
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8–9
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda
Dealers have the knowledge and the tools to keep your Mazda vehicle in t\
op condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend \
that you take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-12.
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
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