2016 MAZDA MODEL CX-9 phone

5–63
Interior Features
Audio Set
N O T E
 


y If the ignition is switched off during a
hands-free call, the line is transferred
to the device (Mobile phone)
automatically.
 


y If the DTMF code has two or more
digits or symbols, each one must be
transmitted individually.

Call Interrupt
A call can be interrupted to receive an
incoming call from a third party.
When
is selected or the pick-
up button on the steering wheel is pressed,
the current call is held and the system
switches to the new incoming call.
When
is selected, the current
call is ended and the system switches to
the new incoming call (GSM network
only).
When
is selected or the hang-up
button on the steering wheel is pressed, an
incoming call is refused.
N O T E
 


y The function may not be available
depending on the contractual content of
the mobile device.
 


y The function may not be operable
depending on the type of the telephone
network and the mobile device.

Receiving and Replying to
Messages (available only with
E-mail/SMS compatible phones)
SMS (Short Message Service) messages,
and E-mail received by connected devices
can be downloaded, displayed, and played
(read by the system).
Additionally, replies can also be made
to calls and messages in the received
messages.
Downloading messages
Up to 20 new messages can be
downloaded and displayed from a
connected device.
N O T E
For E-mail, 20 messages for each account
can be downloaded.

(Automatic downloading)
The “Auto Download Email” (E-mail)
or “Auto Download Text Message”
(SMS) setting must be on. A message
is downloaded automatically when the
Bluetooth
® unit is connected to the device.
Refer to Communication Settings on page
5-67 .
(Manually downloading)
When the “Auto Download Email”
(E-mail) or “Auto Download Text
Message” (SMS) setting is off, the
message is downloaded using the
following procedure.

1. Select the icon on the home screen
to display the Communication screen.
2. Select
or to display
the Inbox.
3. Select
.
4. Download will be started from the
mobile phone.

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5–67
Interior Features
Audio Set
Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.

Item Setting Function
Bluetooth
® — Go to Bluetooth ® setting menu.
Refer to Bluetooth ® Preparation on page 5-44 .
Incoming Call
Noti¿ cations On/Off Noti¿ es when an incoming call is received.
Auto Download Text
Message On/Off Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Noti¿ cations On/Off Noti¿ es when a new SMS is received.
Auto Download
Email
*1 On/Off Downloads E-mail automatically when the Bluetooth
® unit is connected
to the device.
Email Noti¿ cations On/Off Noti¿ es when a new Email is received.
Auto Download Call
History On/Off Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download
Contacts
*1 On/Off Downloads the phonebook automatically when the Bluetooth
® unit is
connected to the device.
Ringtone Car/Phone/Off Changes the ringtone setting.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Display
Order First Name,
Last Name Displays the contact information in alphabetical order of the ¿ rst name.
Last Name,
First Name Displays the contact information in alphabetical order of the last name.
Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones) on page 5-63 .
Emergency Assistance
Call On/Off Mobile Utilizes the Mobile 911 function.
Restore Factory
settings — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permission on the device side.


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5–68
Interior Features
Audio Set
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
 


y Press the hang-up button.



y Say, “Cancel”.



y Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
 




y The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is ¿ nished before saying your
commands.




y Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
 


y Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
 


y Do not speak too slowly or loudly (no
loud voice).
 


y Speak clearly, without pausing between
words or numbers.
 


y Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci¿ ed by the voice
commands.
 


y It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
 y Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airÀ ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
 


y Make sure the vents are not directing air
up towards the microphone.

N O T E
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-74 .

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5–69
Interior Features
Audio Set
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The speci¿ ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be veri¿ ed.
tutorial Basic voice commands and methods of use can be veri¿ ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-58 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-58 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-58 .

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5–74
Interior Features
Audio Set
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


y U.S.A. 
 Phone: 800-430-0153 (Toll-free)
 Web: www.MazdaUSA.com/bluetooth

y Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca


y Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
— First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure. y Clear “Mazda” stored in the device.
y Perform pairing again.
Unable to perform pairing The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

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5–75
Interior Features
Audio Set
N O T E
 


y When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


y If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 


y Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.


Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
y Excessive, slow speech.
y Excessive, forceful speech
(shouting).

y Speaking before the beep sound
has ended.

y Loud noise (speaking or noise from
outside/inside vehicle).

y A i rÀ ow from A/C is blowing
against the microphone.

y Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
dif¿ cult. By carrying out the following
measures, the rate of recognition
will improve.
y Clear memory from the phonebook
which is not used very often.

y Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)

When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice. —
You want to skip guidance
— Guidance can be skipped by quickly
pressing and releasing the talk
button.

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5–76
Interior Features
Audio Set
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device. —
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically. Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required. —

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5–77
Interior Features
Appendix
T h i n g s Y o u N e e d t o K n o w
WARNING
Always adjust the audio while the
vehicle is stopped:
Do not adjust the audio control
switches while driving the vehicle.
Adjusting the audio while driving
the vehicle is dangerous as it could
distract your attention from the vehicle
operation which could lead to a
serious accident.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.

CAUTION
For the purposes of safe driving,
adjust the audio volume to a level that
allows you to hear sounds outside of
the vehicle including car horns and
particularly emergency vehicle sirens.

N O T E
 


y To prevent the battery from being
discharged, do not leave the audio
system on for a long period of time
when the engine is not running.
 


y If a cellular phone or CB radio is used
in or near the vehicle, it could cause
noise to occur from the audio system,
however, this does not indicate that the
system has been damaged.

Do not spill any liquid on the audio
system.


Radio Reception
AM characteristics
AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere.
Therefore, they can reach longer distances
than FM signals.
Because of this, two stations may
sometimes be picked up on the same
frequency at the same time.

Station 2 Station 1Ionosphere
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