2016 LINCOLN MKZ audio

HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of\
the reception area, the station may
mute due to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to the analog broa\
dcast until the digital broadcast
is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels\
, the
station mutes and stays muted unless it is able to connect to the digita\
l signal again.
When the system first receives a station (aside from HD2-HD7 multicast \
stations), it first plays the station
in the analog version. Once the receiver verifies the station is an HD R\
adio station, it shifts to the digital
version. Depending on the station quality, you may hear a slight sound change when the station changes
from analog to digital. Blending is the shift from analog to digital sou\
nd or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
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MyLincoln Touch™

Potential station issuesAction
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form at http://
www.ibiquity.com/automotive/
report_radio_station_experiences
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form at http://
www.ibiquity.com/automotive/
report_radio_station_experiences
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
No action required. This is normal behavior.
This selection disables HD2-HD7 channel search.
HD2-HD7 stations not found when
you press Scan
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MyLincoln Touch™

To turn the feature on press the lower left corner of the touchscreen, an\
d then select:
Action and Description
Menu Item
SIRIUS
You can then select any of the following:
Save a channel by pressing and holding one of the memory preset areas. T\
here is a brief mute while the
radio saves the channel. Sound returns when finished.
Presets
Save the current song, artist, or team as a favorite.
Alerts
If you are listening to music, you can save the song or artist, so the s\
ystem can alert you when they are
playing on a satellite radio channel. If you are listening to a sporting\
event, you can save your favorite
teams so the system can alert you when they are playing on a satellite r\
adio channel. You can also edit
alerts or turn alerts on or off.
When an alert appears on the screen, you can choose to tune to the chann\
el, cancel the alert or turn off
alerts.
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you
have remained tuned to the current station. Changing stations erases the\
previous audio.
Replay
While in replay mode:
Press and release the seek buttons to hear the previous or next song.
Press and hold the seek buttons to reverse or fast forward in the curren\
t track.
Press play or pause to play or pause the audio.
Press the button again to return to live audio.
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MyLincoln Touch™

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage
and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage
and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker
one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference
Troubleshooting tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring…
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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MyLincoln Touch™

Voice command
PauseSay the name of what you would like to listen to such as a band, song, a\
lbum or playlist.
Play
*Play Artist ___
*Play Song ___
Similar Music
Help
* ___ is a dynamic listing, meaning that it could be the name of anything\
, such as a group, artist or song. For example you could say "Play
artist The Beatles" or "Play song Penny Lane".
Supported Media Players, Formats and
Metadata Information
SYNC is capable of hosting nearly any digital
media player, including iPod, Zune™, plays
from device players, and most USB drives.
Supported audio formats include MP3, WMA,
WAV and AAC. It is also able to organize your indexed media
from your playing device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty metadata
tags as unknown.
Bluetooth Audio
E142611
The system allows you to stream
audio over your vehicle's speakers
from your connected,
Bluetooth-enabled cell phone.
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MyLincoln Touch™

To access, press the lower left corner on
the touchscreen, then select:
Menu Item
BT StereoBluetooth Audio Voice Commands
E142599
The voice system allows you to
control your media with a simple
voice command. For example to
change songs, press the voice button and
follow the system prompts.
PHONE
A
B
C
D
E
F
E161968
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MyLincoln Touch™

SYNC Services Quick Tips
Tips
You can personalize your Services feature to provide quicker access to yo\
ur most used or favoriteinformation. You can save address points, such as work or home. You can also save favorite
information like sports teams, for example Detroit Lions, or a news cate\
gory. You can learn more about personalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice promptor an audio clip (such as a sports report) and say your voice command.\
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phon\
e number, not your
VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services.
Portable
SYNC Services Voice Commands
E142599
When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: ServicesVoice command
Cancel Route
Route Status
Route summary
Update Route
Help
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MyLincoln Touch™

One-shot Destination Street Address
To set a destination with voice commands,
you can say:
Action and Descrip-tion
Voice Command
The system asks you
to say the full
address. The system
displays an example
on-screen.
Find an Address You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
MYLINCOLN TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables below. Use the website at any time to check your
phone's compatibility, register your account
and set preferences as well as access a
customer representative via an online chat
(during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more information.
Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual about audio
adjustments.
The audio control settings on your phone may
be affecting SYNC performance.
There is excessive background noise during
a phone call.
Try turning off the device, resetting the device,
removing the device's battery, then trying
again.
This may be a possible phone malfunction.
During a call, I can hear the other person but
they cannot hear me.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
SYNC is not able to download my phonebook.
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MyLincoln Touch™