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When HD Radio broadcasts are active, you can access the following functions:
Action and Description
Menu Item
Allows you to hear a brief sampling of all available stations. This feat\
ure still works when HD Radio
reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the
station has a digital broadcast.
Scan
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the
sound returns. There is a brief mute while the radio saves the station. \
Sound returns when finished. When
switching to an HD2 or HD3 memory preset, the sound mutes before the dig\
ital audio plays, because
the system has to reacquire the digital signal.
Presets
Note: As with any saved radio station, you cannot access the saved station if \
your vehicle is outside the station’s reception area.
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Troubleshooting tipsAction
Cause
Message
Contact SIRIUS at 1-888-539-7474 to subscribe to
the channel, or tune to another channel.
Your subscription does not include this channel.
Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The process may take up to
three minutes.
Update of channel programming in progress.
Updating…
Contact SIRIUS at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn off the Lock or Skip
function on that station.
All the channels in the selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the channels available for your
vehicle.
Subscription Updated
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E142655
No GPS symbol indicates that
insufficient GPS satellite signals are
available for accurate mappositioning. This icon may display under
normal operation in an area with poor GPS
access.Quick-touch Buttons
When in map mode, touch anywhere on the
map display to access the following options:
Action and Description
Menu Item
Touch this button to select a scrolled location on the map as your destin\
ation. You may scroll the
map by pressing your index finger on the map display. When you reach the desired location, simply
let go and then touch this button.
Set as Dest
Touch this button to set the current location as a waypoint.
Set as Waypoint
Touch this button to save the current location to your favorites.
Save to Favorites
Touch this button to select icons to display on the map. You can select up to three icons to display
on the map at the same time. You can switch these features:
POI Icons
Off
On
When on an active route, select any of the following options:
View / Edit Route
View Route
Edit Destination/Waypoints
Edit Turn List
Detour
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Vehicle Health Report and Services (Traffic, Directions and Information) issuesPossible solution(s)
Possible cause(s)
Issue
This is a free feature, but you must first register
online to use it.
You did not activate your account on the
website.
I received a text that I did not activate Vehicle
Health Report.
Make sure that your VIN is correctly listed in
your account.
You may have the wrong VIN (vehicle identi-
fication number) listed.
When you register your account, you must
choose a preferred dealer. If it already lists a
dealer, try selecting another dealer and
logging out. Log back in, change it back to
your preferred dealer, and retrieve the report.
The preferred dealer information did not load
correctly.
I am unable to retrieve the report on the
website, or I receive a system error.
Update your cellular number in your account
on the website.
This could be due to your phone's compatib-
ility.
I am unable to submit a report.
Make sure you have full signal strength and
that your Bluetooth volume level has been
turned up.
Bad signal strength.
You did not register your phone correctly on
the website.
Make sure the currently connected phone is
registered on your SYNCMyRide account.
Try deleting your phone and performing a
clean pairing.
This is a free feature, but you must first register
online to use it.
You did not activate this phone for this service.
Your phone has ID blocker active.
I heard a commercial when I tried to use
Traffic, Directions and Information.
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