
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
4
1
3
2
E142665
1. Remove the negative (-) jumper cablefrom the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle
battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners. The horn and indicators will turn off when:
• You press the hazard control button.
• You press the panic button on the remote
entry transmitter (if equipped).
• Your vehicle runs out of power.
Spinout Detection
If a spinout is detected, the vehicle comes
to a stop and the hazard warning flashers
come on. A message that states the spinout
hazards are activated will appear on the
instrument cluster. The message may not
appear if your vehicle runs out of power.
Once the hazard warning flashers have been
activated, you can turn them off by:
• Pressing the hazard warning flasher button.
• Pressing the remote control unlock button.
• Pressing the remote control panic button.
• Cycling the ignition on and off twice.
255
Roadside Emergencies

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or strong
detergents when cleaning the steering
wheel or instrument panel to avoid
contamination of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats (page
311).
Clean the instrument panel and cluster lens
with a clean, damp and soft cloth, then use
a clean, dry and soft cloth to dry these areas. • Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
• Do not use any household cleaning products or glass cleaners as these may
damage the finish of the instrument
panel, interior trim and cluster lens.
• Wash or wipe your hands clean if you have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible. 2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors. Test any cleaner or stain
remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to a clean,
soft cloth and press it onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion
for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
310
Vehicle Care

Note:The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts where
fitted or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to
contact emergency services by dialing 911
through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature visit:
Website
visit www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca
See Supplementary Restraints System
(page 44). Important information regarding
airbag deployment is in this chapter.
See Roadside Emergencies (page 251).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
E142608
If your vehicle is equipped with Navigation,
touch the I (Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Then
select:
Menu Item
Apps
911 Assist
On
E142607
You can also access 911 Assist by pressing
the Setting icon and then selecting:
Menu Item
Settings
Phone
911 Assist
446
MyLincoln Touch™

Menu Item
You can also select:
Help
911 Assist
To make sure that 911 Assist works properly:
• SYNC must be powered and working properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on prior to the incident.
• You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone must have the ability to make and
maintain an outgoing call at the time of
the incident. • A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and be located in the United States, Canada
or in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911. Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel the
call. If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
447
MyLincoln Touch™

911 Assist May Not Work If:
• Your cellular phone or 911 Assisthardware sustains damage in a crash.
• The vehicle's battery or the SYNC system has no power.
• The phones(s) previously paired or connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.Vehicle Health Report
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
448
MyLincoln Touch™

Information Messages..................................115Active Park.............................................................115
Adaptive Cruise Control.....................................116
Adaptive Headlamps...........................................117
AdvanceTrac™.........................................................117
Airbag......................................................................117
Alarm.......................................................................1\
18
Automatic Engine Shutdown.............................118
AWD........................................................................\
.119
Battery and Charging System..........................120
Blind Spot Information and Cross Traffic AlertSystem................................................................121
Doors and Locks...................................................121
Driver Alert............................................................\
122
Fuel........................................................................\
.122
Hill Start Assist.....................................................123
Keys and Intelligent Access..............................123
Lane Keeping System........................................124
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid.................................................................\
.127
Park Brake.............................................................12\
7
Power Steering....................................................129
Pre-Collision Assist.............................................129
Remote Start.........................................................130
Seats.......................................................................1\
30
Starting System ...................................................130
Tire Pressure Monitoring System.....................131 Traction Control................................................131
Transmission.........................................................132
Installing Child Seats......................................18Child Seats.............................................................\
..18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for CHildren (LATCH).............................................24
Using Tether Straps..............................................25
Instrument Cluster........................................102
Instrument Lighting Dimmer........................88
Interior Lamps..................................................93
Front Interior Lamp...............................................93
Rear Interior Lamp................................................94
Rear Interior Lamp (If Equipped).......................94
Interior Luggage Compartment Release...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................99
Introduction.........................................................7
J
Jump Starting the Vehicle..........................253Connecting the Jumper Cables......................254
Jump Starting......................................................254
Preparing Your Vehicle.....................................253
Removing the Jumper Cables........................255
K
Keyless Entry....................................................72SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................72
Keyless Starting..............................................161Ignition Modes......................................................161
Keys and Remote Controls...........................54
L
Lane Keeping System..................................215Switching the System On and Off...................216
Lighting Control...............................................87Headlamp Flasher.................................................87
High Beams............................................................87\
Lighting..............................................................87
Lincoln Automotive Financial Services......12
Load Carrying.................................................231
Load Limit........................................................231
Vehicle Loading - with and without aTrailer.................................................................231
536
Index

Vehicle Storage.............................................312Battery....................................................................313
Body........................................................................\
312
Brakes..................................................................\
...313
Cooling system....................................................313
Engine....................................................................312
Fuel system...........................................................31\
2
General..................................................................312
Miscellaneous.......................................................313
Removing Vehicle From Storage.....................313
Tires........................................................................\
313
VentilationSee: Climate Control..........................................135
VINSee: Vehicle Identification Number...............355
Voice Control...................................................82
W
Warning Lamps and Indicators..................104Adaptive Cruise Control....................................104
Anti-Lock Braking System.................................104
Battery....................................................................104
Blind Spot Monitor..............................................104
Brake System.......................................................105
Cruise Control......................................................105
Direction Indicator..............................................105
Door Ajar...............................................................\
105
Electric Park Brake..............................................105
Engine Coolant Temperature...........................105
Engine Oil..............................................................\
105
Fasten Safety Belt...............................................105
Front Airbag..........................................................10\
6
Heads Up Display...............................................106
High Beam............................................................106\
Hood Ajar..............................................................1\
06
Low Fuel Level.....................................................106
Low Tire Pressure Warning..............................106
Low Washer Fluid................................................106
Parking Lamps.....................................................106
Powertrain Fault..................................................106
Service Engine Soon..........................................107
Stability Control....................................................107
Stability Control Off.............................................107
Trunk Ajar..............................................................1\
07
Washer Fluid Check....................................296
Washers
See: Cleaning the Exterior...............................305
See: Wipers and Washers...................................84
Waxing............................................................306
Welcome Lighting...........................................93
Wheel Nuts
See: Changing a Road Wheel.........................346
Wheels and Tires...........................................314Technical Specifications....................................351
Windows and Mirrors.....................................95
Windshield Washers......................................86
Windshield Wipers..........................................84
Intermittent Wipe..................................................84
Speed Dependent Wipers..................................84
Wipers and Washers......................................84
Wrecker Towing
See: Transporting the Vehicle.........................245
541
Index