Anti-Theft Alarm..............................................78
Steering Wheel
Adjusting the Steering Wheel.....................80
Audio Control....................................................81
Voice Control...................................................82
Cruise Control.................................................82
Information Display Control
.........................82
Heated Steering Wheel.................................83
Wipers and Washers
Windshield Wipers
..........................................84
Autowipers.......................................................85
Windshield Washers
......................................86
Lighting
Lighting Control
...............................................87
Autolamps.........................................................87
Instrument Lighting Dimmer........................88
Headlamp Exit Delay.....................................89
Daytime Running Lamps...............................89
Automatic High Beam Control
....................90
Adaptive Headlamps......................................91 Direction Indicators
........................................92
Welcome Lighting...........................................93
Interior Lamps
..................................................93
Ambient Lighting
.............................................94
Windows and Mirrors
Power Windows
..............................................95
Global Opening and Closing.......................96
Exterior Mirrors
................................................96
Interior Mirror
...................................................98
Sun Visors
.........................................................99
Sun Shades
......................................................99
Moonroof.........................................................100
Instrument Cluster
Gauges............................................................102
Warning Lamps and Indicators..................105
Audible Warnings and Indicators
..............109
Information Displays
General Information
.......................................110
Information Messages..................................121 Climate Control
Automatic Climate Control...........................141
Hints on Controlling the Interior
Climate.........................................................143
Heated Windows and Mirrors....................144
Cabin Air Filter...............................................144
Remote Start...................................................144
Seats
Sitting in the Correct Position....................146
Head Restraints
.............................................146
Power Seats....................................................148
Memory Function
...........................................151
Rear Seats
.......................................................153
Heated Seats..................................................154
Climate Controlled Seats
............................155
Rear Seat Armrest
.........................................156
Universal Garage Door Opener
Universal Garage Door Opener................158
Auxiliary Power Points
Auxiliary Power Points.................................163
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Towing
Towing a Trailer.............................................249
Transporting the Vehicle............................249
Towing the Vehicle on Four Wheels.......250
Driving Hints
Breaking-In......................................................251
Economical Driving
.......................................251
Driving Through Water
................................251
Floor Mats
......................................................252
Roadside Emergencies
Roadside Assistance
...................................254
Hazard Warning Flashers
...........................255
Fuel Shutoff...................................................255
Jump Starting the Vehicle
..........................256
Collision, Damage or Fire Event...............259
Post-Crash Alert System.............................261
Customer Assistance
Getting the Services You Need
................262
In California (U.S. Only)...............................263 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................264
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................265
Getting Assistance Outside the U.S. and Canada
.......................................................265
Ordering Additional Owner's Literature....................................................267
Reporting Safety Defects (U.S. Only).......267
Reporting Safety Defects (Canada Only)............................................................268
Fuses
Fuse Specification Chart
............................269
Changing a Fuse..........................................286
Maintenance
General Information
.....................................287
Opening and Closing the Hood...............287
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291 Automatic Transmission Fluid Check......296
Brake Fluid Check.......................................296
Washer Fluid Check.....................................297
Fuel Filter........................................................297
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................300
Changing a Bulb
............................................301
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................304
Vehicle Care
General Information
.....................................305
Cleaning Products
.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine
....................................307
Cleaning the Windows and Wiper Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and Instrument Cluster Lens..........................310
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
The design and development of the side
curtain airbags included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side curtain airbags.
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front safety belt pretensioners, driver
airbag, passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain airbags
and optional rear inflatable safety belts.
Based on the type of crash (frontal impact or
side impact), the restraints control module
will deploy the appropriate safety devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.•
The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to deploy
a safety device.
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From Outside Your Vehicle
Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment. Note:
Let the power system operate the
decklid after pressing the control. Pushing
or pulling the decklid may activate the
obstacle detection feature and stop the
power operation.
With the Decklid Close Button Press the button inside the decklid
on the left-hand side.
Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins to
reopen. Remove the obstacle to close the
decklid.
Note: Before driving your vehicle, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while opening.
Remove the obstacle to operate the decklid. Resetting the Power Decklid
The decklid may not operate correctly and
you may need to reset it if:
•
The vehicle battery charge is low.
• You disconnect the battery.
• You manually close the decklid and leave
it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds then reconnect the battery.
2. Manually close the decklid making sure it is fully closed.
3. Power open the decklid using the remote
control or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons.
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3. The lighting control is in the off, parking
lamp or autolamps positions.
4. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or off
using the information display controls. See
Information Displays (page 110).
The daytime running lamps turn on when:
1. They are switched on in the information display. See Information Displays (page
110
).
2. The ignition is switched to the on position.
3. The transmission is not in park (P) for vehicles with automatic transmissions or
the parking brake is released for vehicles
with manual transmissions.
4. The lighting control is in the autolamps position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily override
autolamp control. When switched off in the information display,
the daytime running lamps are off in all
lighting control switch positions.
AUTOMATIC HIGH BEAM
CONTROL
(If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the tail
lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers. The
low beams remain on.
Note: If it appears that automatic control of
the high beams is not functioning properly,
check the windshield in front of the camera
for a blockage. A clear view of the road is
required for proper system operation. Have
any windshield damage in the area of the
camera ’s field-of-view repaired. Note:
If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system will go into low beam
mode until you clear the blockage. A
message may also appear in the instrument
cluster display noting the front camera is
blocked.
Note: Typical road dust, dirt and water spots
will not affect the performance of the
automatic high beam system . However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start up.
If you want to change the beam state
independently of the system, you may switch
the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted behind
the windshield of your vehicle, continuously
monitors conditions to decide when to switch
the high beams off and on.
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GAUGES
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Left Information Display
A
Speedometer
B
Right Information Display
C
Left Information Display
Odometer
Located in the bottom of the display. It
registers the accumulated distance your
vehicle has traveled.
Battery Gauge
The high voltage battery gauge provides
Charge Fill (State of Charge), Charge Assist,
and Regen Active information.
Charge Fill
The fill level, or State of Charge indicates the
amount of energy stored in the high-voltage
battery as a percent of total energy capacity.
The level will increase or decrease as the
battery charges and discharges during
normal operation. Charge Assist
The up and down arrows provide information
about the energy going into and out of the
high-voltage battery. The up arrow above
the battery indicates battery charging such
as from regenerative braking. The down
arrow below the battery indicates battery
discharging to provide power for propulsion
or vehicle accessories.
This feature can be switched on or off in the
information displays settings menu. See
(page 110).
Regen Active
A circular arrow symbol appears in the center
of the battery gauge when energy is being
recaptured through the regenerative braking
system. This feature can be switched on or off in the
information displays settings menu.
See
(page 110).
Fuel Gauge
Note: The fuel gauge may vary slightly when
your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is left
in the fuel tank. The arrow adjacent to the
fuel pump symbol indicates on which side of
your vehicle the fuel filler door is located.
The needle should move toward F when you
refuel your vehicle. If the needle points to E
after adding fuel, this indicates your vehicle
needs service soon.
After refueling some variability in needle
position is normal:
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Instrument Cluster
•
It may take a short time for the needle to
reach full after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the tank
is a little less or more than the gauge
indicated. This is normal and depends
upon the slope of pavement at the gas
station.
• If the gas station nozzle shuts off before
the tank is full, try a different gas pump
nozzle.
• There is a small reserve left in the tank
when the fuel gauge reaches empty.
Low Fuel Reminder
A low fuel reminder triggers when the
distance to empty reaches about 50 miles
(80 km) to empty.
Variations:
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal. Vehicle Settings and Personalization
Display/Trip
See (page 110).
Information
See
(page 110).
Settings
See
(page 110).
Brake Coach Display
The Brake Coach appears after your vehicle
has come to a stop. It coaches you to brake
in a manner which maximizes the amount of
energy returned through the regenerative
braking system. The percent displayed is an
indication of the regenerative braking
efficiency with 100% representing the
maximum amount of energy recovery.
This feature can be switched on or off in the
information displays settings menu.
See
(page 110). Trip Summary
Trip Summary displays upon shutting off your
vehicle. The information is cumulative over
the last trip. A new trip begins each time your
start your vehicle (when the Ready to Drive
message comes on). Corresponding trip
efficiency leaves appear on the right
information display.
•
Distance - Displays the total distance
traveled, distance traveled on battery
power only (EV distance) and Regen
distance. Regen distance is the estimated
range gained from energy recaptured
through regenerative braking.
• Energy Use - Displays the average fuel
economy.
• Brake Score - The percent displayed is
an indication of the regenerative braking
efficiency for the trip.
Right Information Display
Entertainment
See (page 362).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Instrument Cluster