
Any time the rear axle submerges in water,
replace the rear axle lubricant. Water may
contaminate the rear axle lubricant, which is
not a normal maintenance inspection item
unless there is a possibility of a leak or other
axle repair is required.
TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the front
wheels off the ground. When towing in this
manner, the rear wheels can remain on the
ground.
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Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
You can flat-tow (all wheels on the ground,
regardless of the powertrain/transmission
configuration) your disabled vehicle (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle) under the
following conditions:
•
Your vehicle is facing forward so you tow
it in a forward direction.
• You place the transmission in position N.
If you cannot place the transmission in
position
N, you may need to override it.
See Transmission (page 182).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 140). Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
You can tow your vehicle with all four wheels
on the ground using the Neutral Tow feature,
or with all four wheels off the ground using
a vehicle transport trailer. If you are using a
vehicle transport trailer, follow the instruction
specified by the equipment provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
Enter Neutral Tow mode by doing the
following:
1. Put the ignition in accessory mode by pressing the engine START button
without pressing the brake pedal.
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2. Select Neutral Tow under the Vehicle
Settings menu in the information display.
See
General Information (page 114).
3. Press and hold the OK button to start the
neutral tow process.
4. Press the brake pedal and select
N on
the push-button transmission.
5. Turn the ignition off by pressing the engine START button without pressing
the brake pedal.
If the process is completes successfully:
• the
N on the push-button transmission
blinks slowly
• Neutral Tow Engaged turn ignition off
for towing
appears in the information
display.
Note: If the parking brake is applied, Neutral
Tow remove park brake for towing appears
in the information display.
Note: Do not exceed 65 mph (105 km/h). Note:
Start the engine and allow it to run for
five minutes at the beginning of each day
and every six hours (or fewer). Shut the
engine off and verify that
Neutral tow
engaged appears in the display before
continuing to tow.
Exit Neutral Tow mode, make sure the
ignition is on (engine can be on or off ), press
the brake pedal and select
P on the
push-button transmission.
If the process is completed successfully,
Neutral Tow disengaged
appears in the
information display and both the instrument
cluster and push-button transmission display
P
.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L)
of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than
100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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High Fluid Level
If the fluid level is above the maximum range
(above point A) fluid may need to be
removed. High fluid levels may be caused
by a overheating condition. If you have
operated your vehicle at high speeds, towing
a trailer or in city traffic during hot weather,
allow your vehicle to cool for a minimum of
30 minutes before rechecking the level.
Note:
An overfill conition can damage the
transmission.
Adding Transmission Fluid *
1. Rotate the automatic transmission fluid cap in a counterclockwise direction. *
2. Remove the cap and dipstick and wipe it with a clean, lint-free cloth.
3. Add fluid that meets the Ford specifications. See Capacities and
Specifications (page 376). Pour the fluid
directly into the automatic transmission
fluid cap and dipstick hole.
4. Replace the cap and dipstick and remove
it again to check the fluid level. 5.
Make sure that the fluid level is between
the MIN and the MAX marks.
6. Replace the automatic transmission fluid
cap and dipstick. Turn it clockwise until
you feel a strong resistance.
* Vehicles With 2.7L EcoBoost WARNING
Do not run the engine with the air filter
disconnected.
1. Remove the two air filter assembly
securing bolts.
2. Lift the air filter assembly to disengage the locating pins.
3. Rotate the air filter assembly slightly in a
counterclockwise direction.
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•
Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Tire Change Procedure (If Equipped) WARNINGS
When one of the front wheels is off the
ground, the transmission alone will not
prevent the vehicle from moving or slipping
off the jack, even if the transmission is in park
(P). WARNINGS
To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission in park (P), set
the parking brake and block (in both
directions) the wheel that is diagonally
opposite (other side and end of the vehicle)
to the tire being changed. Never get underneath a vehicle that is
supported only by a jack. If your vehicle
slips off the jack, you or someone else could
be seriously injured. Do not attempt to change a tire on the
side of the vehicle close to moving
traffic. Pull far enough off the road to avoid
the danger of being hit when operating the
jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one provided
as original equipment with your vehicle,
make sure the jack capacity is adequate for
the vehicle weight, including any vehicle
cargo or modifications. Note:
Passengers should not remain in your
vehicle when the vehicle is being jacked.
1. Park on a level surface, set the parking brake and activate the hazard flashers.
2. Place the transmission in park (P) and turn the engine off. 3.
Block both the front and rear of the wheel
diagonally opposite the flat tire. For
example, if the left front tire is flat, block
the right rear wheel.
4. Lift the carpeted load floor panel and secure in the up position with the hanger
clip.
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Stowing the flat tire
You cannot store the full-sized road wheel
in the temporary spare tire well.
1. Find the flat tire retainer strap tucked
inside the jack channel. Lower the
carpeted load floor.
2. Stow the flat tire in the cargo area on the
load floor with the wheel facing up.
Secure the flat tire with the retainer strap
by following the next steps. 3. Locate the rear left side and right side
cargo tie-down rings. Push the loop end
of the retainer strap through one cargo
tie-down ring. Thread the non-loop end
through the loop.
4. Weave the retainer strap through the wheel openings.
5. Locate the cargo tie-down in the opposite
rear corner of the cargo area. Thread the
retainer strap though the tie-down and
pull tight. 6.
Secure the flat tire by tying a 2-half hitch
knot.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in
the United States, Canada and Mexico. It is
the only extended service plan authorized
and backed by Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
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