Troubleshooting tips
Action
Cause
Message
Contact SIRIUS at 1-888-539-7474 to subscribe to
the channel, or tune to another channel.
Your subscription does not include this channel.
Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The process may take up to
three minutes.
Update of channel programming in progress.
Updating…
Contact SIRIUS at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn off the Lock or Skip
function on that station.
All the channels in the selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the channels available for your
vehicle.
Subscription Updated
437
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review MyLincoln Touch™
One-shot Destination Street Address
To set a destination with voice commands,
you can say:
Action and Descrip-
tion
Voice Command
The system asks you
to say the full
address. The system
displays an example
on-screen.
Find an Address You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
MYLINCOLN TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables below. Use the website at any time to check your
phone's compatibility, register your account
and set preferences as well as access a
customer representative via an online chat
(during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more information. Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual about audio
adjustments.
The audio control settings on your phone may
be affecting SYNC performance.
There is excessive background noise during
a phone call.
Try turning off the device, resetting the device,
removing the device's battery, then trying
again.
This may be a possible phone malfunction.
During a call, I can hear the other person but
they cannot hear me.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
SYNC is not able to download my phonebook.
486
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review MyLincoln Touch™
3
360 Degree Parking Aid Camera............220
Camera Views.....................................................220
Front Camera.......................................................221
Side Camera........................................................222
A
A/C See: Climate Control..........................................140
About This Manual............................................7
Protecting the Environment..................................7
ABS See: Brakes...........................................................194
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................194
Accessories...................................................494 Exterior Style........................................................494
Interior Style.........................................................494
Lifestyle.................................................................494
Peace of Mind.....................................................494
Accessories See: Replacement Parts Recommendation.....12
ACC See: Using Adaptive Cruise Control.............224 Active Park Assist........................................209
Deactivating the Active Park Assist
Feature..............................................................215
Parallel Parking, Perpendicular Parking, Park Out Assist........................................................209
Troubleshooting the System............................215
Adaptive Headlamps
.....................................96
Adjusting the Headlamps............................319 Vertical Aim Adjustment....................................319
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................83
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................83
Easy Entry and Exit Feature...............................84
End of Travel Position..........................................84
Memory Feature....................................................84
AFS See: Adaptive Headlamps..................................
96
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control..........................................140
Alarm See: Anti-Theft Alarm............................................81
All-Wheel Drive
..............................................188
Ambient Lighting............................................99 Anti-Theft Alarm
...............................................81
Arming the Alarm..................................................82
Disarming the Alarm............................................82
Appendices...................................................522
Audible Warnings and Indicators...............113 Headlamps On Warning Chime........................113
Keyless Warning Alert.........................................113
Parking Brake On Warning Chime
...................113
Audio Control
...................................................84
Seek, Next or Previous........................................84
Audio System
................................................388
General Information...........................................388
Audio Unit - Vehicles With: Premium AM/ FM/CD..........................................................389
Auto Hold
........................................................197
Using Auto Hold..................................................198
Autolamps........................................................92 Windshield Wiper Activated Headlamps........93
Automatic Climate Control.........................140
Automatic High Beam Control....................95 Activating the System..........................................95
Manually Overriding the System......................
96
549
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Index
Locking and Unlocking..................................67
Activating Intelligent Access.............................69
Autolock..................................................................70
Auto Relock............................................................70
Autounlock.............................................................70
Battery Saver...........................................................71
Illuminated Entry.....................................................71
Illuminated Exit........................................................71
Locking and Unlocking the Doors with the
Key Blade...........................................................68
Power Door Locks................................................67
Remote Control.....................................................67
Smart Unlocks for Intelligent Access Keys.....................................................................70
Locks..................................................................67
Luggage Covers...........................................250
Lug Nuts See: Changing a Road Wheel.........................363
M
Maintenance..................................................302 General Information...........................................302
Manual Liftgate
.................................................71
Closing the Liftgate..............................................72
Opening the Liftgate............................................72
Media Hub.......................................................391 Memory Function
...........................................151
Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......
152
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................114
Mirrors See: Heated Windows and Mirrors.................143
See: Windows and Mirrors................................100
Mobile Communications Equipment
...........14
Moonroof.........................................................105 Bounce-Back........................................................106
Opening and Closing the Moonroof..............106
Motorcraft Parts - 2.7L EcoBoost™............372
Motorcraft Parts - 3.7L.................................373
MyKey Troubleshooting................................65
MyKey™..............................................................60 Principle of Operation.........................................60
MyLincoln Touch ™
.........................................392
General Information...........................................392
MyLincoln Touch ™ Troubleshooting
.........486N
Navigation......................................................473
cityseekr................................................................476
Destination Mode...............................................473
Map Mode.............................................................481
Navigation Map Updates.................................485
Navigation Voice Commands..........................485
Point of Interest (POI) Categories...................475
Quick-touch Buttons..........................................484
Setting Your Navigation Preferences............
477
Normal Scheduled Maintenance.............503 Intelligent Oil-Life Monitor™.............................503
Normal Maintenance Intervals........................505
O
Oil Change Indicator Reset.......................309
Oil Check See: Engine Oil Check......................................308
Opening and Closing the Hood...............302 Closing the Hood...............................................303
Opening the Hood.............................................302
Ordering Additional Owner's Literature.....................................................282
Obtaining a French Owner’ s Manual............282
Overhead Console.......................................166
555
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Index