Changing a Bulb...........................................307
Bulb Specification Chart.............................309
Changing the Engine Air Filter....................311
Vehicle Care
General Information
......................................312
Cleaning Products
.........................................312
Cleaning the Exterior....................................313
Waxing..............................................................314
Cleaning the Engine
.....................................314
Cleaning the Windows and Wiper Blades..........................................................315
Cleaning the Interior.....................................315
Cleaning the Instrument Panel and Instrument Cluster Lens...........................317
Cleaning Leather Seats
...............................318
Repairing Minor Paint Damage..................318
Cleaning the Alloy Wheels..........................318
Vehicle Storage.............................................319
Wheels and Tires
General Information.....................................322
Tire Care
.........................................................324 Using Snow Chains......................................337
Tire Pressure Monitoring System.............338
Changing a Road Wheel.............................342
Technical Specifications.............................349
Capacities and Specifications
Engine Specifications - 2.0L
EcoBoost™...................................................351
Engine Specifications - 3.5L Ecoboost™..................................................352
Engine Specifications - 3.7L.......................353
Motorcraft Parts - 2.0L EcoBoost™...........354
Motorcraft Parts - 3.5L Ecoboost™...........356
Motorcraft Parts - 3.7L.................................357
Vehicle Identification Number..................358
Vehicle Certification Label.........................358
Transmission Code Designation..............359
Capacities and Specifications - 2.0L EcoBoost™..................................................360
Capacities and Specifications - 3.5L Ecoboost™
..................................................365
Capacities and Specifications - 3.7L.........371 Audio System
General Information.....................................377
Audio Unit
.......................................................378
USB Port
..........................................................381
Media Hub
.......................................................381
Accessories
Accessories...................................................382
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................384
Scheduled Maintenance
General Maintenance Information
...........387
Normal Scheduled Maintenance
..............391
Special Operating Conditions Scheduled Maintenance.............................................395
Scheduled Maintenance Record..............399
Appendices
End User License Agreement....................419
5
MKT (), enUSA, First Printing Table of Contents
Use the options below to contact us with
questions about your account or financing
and we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000 REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications. Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate these parts deliver the intended
level of protection as a whole system. A great
way to know for sure you are getting this
level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and conditions
of the Ford Warranty.
12
MKT (), enUSA, First Printing Introduction
•
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Ford parts should be equivalent to
genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly. An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details. On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 170).
4. Driving through deep water—the electrical system may be wet.
174
MKT (), enUSA, First Printing Fuel and Refueling
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws for
towing a trailer.
• See the instructions included with towing
accessories for the proper installation
and adjustment specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's load
in the Load Carrying chapter. See Load Limit
(page 235).
Remember to account for the trailer tongue
weight as part of your vehicle load when
calculating the total vehicle weight. Trailer Towing Connector (Vehicles
with a Trailer Towing Package and
7–Pin Connector) When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right turn signal and stop lamp
Green
Battery (+)
Orange
Running lights
Brown
Reverse lights
Grey
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
246
MKT (), enUSA, First Printing TowingE211391
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952 Web Address
www.LincolnOwner.com
These are some of the items that can be
found online:
• United States dealer locator by Dealer
Name, City, State or ZIP Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Lincoln Extended Service Plans.
• Lincoln Original Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
261
MKT (), enUSA, First Printing Customer Assistance
vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
263
MKT (), enUSA, First Printing Customer Assistance
2. Leave the engine running until the
coolant temperature gauge needle
moves away from the red (hot) area. After
several minutes, if the temperature does
not drop, follow the remaining steps.
3. Switch the engine off and wait for it to cool before checking the coolant level.
4. If the coolant level is normal, restart your
engine and continue.
5. If the coolant is low, add coolant, and restart the engine. See Adding Engine
Coolant or How Fail-Safe Cooling Works
in this chapter for more information.
AUTOMATIC TRANSMISSION
FLUID CHECK - 2.0L ECOBOOST™
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick. Have an authorized dealer check and change
the transmission fluid at the correct service
interval. See Scheduled Maintenance (page
387
). Your transmission does not consume
fluid. However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
AUTOMATIC TRANSMISSION
FLUID CHECK - 3.5L ECOBOOST™/
3.7L WARNING
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may affect
transmission operation and result in damage
to internal transmission components. The transmission does not consume fluid.
However, if the transmission slips or shifts
slowly you should check the fluid level. If you
notice a sign of leaking fluid, contact an
authorized dealer.
Checking the Transmission Fluid Level
WARNING
The dipstick and surrounding
components are hot. Use gloves when
moving components and checking the
transmission fluid level. Failure to follow this
warning could result in serious personal
injury. Only check the transmission fluid level when
the engine is at normal operating
temperature
179°F (82°C)-199°F (93°C).
Normal operating temperature is reached
after driving approximately
20 mi (30 km).
300
MKT (), enUSA, First Printing Maintenance
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage to
the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle was
properly maintained with Ford ESP, thereby
improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected wear
items. The coverage is prepaid, so you never
have to worry about affording your vehicle
’s
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings. •
Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options Available
Take advantage of our interest free
installment payment plan. Just a 10% down
payment will provide you with an affordable,
no interest, no fee payment program allowing
you all the security and benefits Ford ESP
has to offer while paying over time. You are
pre-approved with no credit checks, no
hassles! To learn more, call our Ford ESP
specialists at 800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN (CANADA
ONLY)
You can get more protection for your vehicle
by purchasing a Ford Extended Service Plan.
Ford Extended Service Plan is the only
service contract backed by Ford Motor
Company of Canada, Limited. Depending on
the plan you purchase, Ford Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
385
MKT (), enUSA, First Printing Extended Service Plan (ESP)