ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L)
of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than
100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Lincoln Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Lincoln Motor
Company will ask you to submit your original
receipts.
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POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications. See Capacities and
Specifications (page 351). State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle
’s
paint finish, wiper blades or washer system.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
After cleaning or replacing the battery,
make sure you reinstall the battery cover or
shield.
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Note:
See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Note: After cleaning or replacing the battery,
make sure you reinstall the battery cover or
shield.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water. Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and
performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note: Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle. 5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 377). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 97). Reset the radio station
presets.
See Audio System (page 377).
6. Allow the engine to idle for at least one minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: Certain features may not operate if
the battery monitor system is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
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MOTORCRAFT PARTS - 3.5L ECOBOOST™
3.5L EcoBoost Engine
Component
FA-1884
Air filter element
FL-500-S
Oil filter
BXT-65-750
Battery
SP-534
Spark plugs
FP-68
Cabin air filter
WW-2429 (driver side)
Windshield wiper blade
WW-2235 (passenger side)WW-1202 (rear window)
We recommend Motorcraft replacement parts available at an authorized deal\
er or at fordparts.com for scheduled maintenance. These parts
meet or exceed specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and
durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 387).
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MOTORCRAFT PARTS - 3.7L
3.7L Engine
Component
FA-1884
Air filter element
FL-500-S
Oil filter
BXT-65-750
Battery
SP-520
Spark plugs
FP-68
Cabin air filter
WW-2429 (driver side)
Windshield wiper blade
WW-2235 (passenger side)WW-1202 (rear window)
We recommend Motorcraft replacement parts available at an authorized deal\
er or at fordparts.com for scheduled maintenance. These parts
meet or exceed specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and
durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 387).
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor Company,
and provides peace of mind protection
beyond the New Vehicle Limited Warranty
coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Ford
Extended Service Plan. With Ford ESP you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1,000+ Covered Vehicle Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
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MKT (), enUSA, First Printing Extended Service Plan (ESP)
Power Door Locks
See: Locking and Unlocking..............................70
Power Liftgate
..................................................73
Obstacle Detection...............................................76
Opening and Closing the Liftgate.....................74
Setting the Liftgate Open Height......................76
Stopping the Liftgate Movement......................
76
Power Seats
....................................................136
Four Way Power Lumbar...................................138
Power Lumbar (Limo/Livery).............................
138
Power Steering Fluid Check
......................303
Power Windows...............................................97
Accessory Delay...................................................98
Bounce-Back..........................................................97
One-Touch Down..................................................97
One-Touch Up........................................................97
Window Lock..........................................................97
Protecting the Environment
..........................15
R
Rear Parking Aid
............................................197
Rear Passenger Climate Controls.............130
Rear Seats
.......................................................140
Adjusting the Rear Seats...................................140
Rear Under Floor Storage..........................234
Rear View Camera.......................................203 Using the Rear View Camera System...........203 Rear View Camera
See: Rear View Camera...................................203
Rear Window Wiper and Washers..............87 Rear Camera Washer...........................................88
Rear Window Washer..........................................88
Rear Window Wiper..............................................87
Recommended Towing Weights...............244
Refueling..........................................................170
Remote Control...............................................59 Car Finder...............................................................60
Intelligent Access Key.........................................59
Memory Feature....................................................62
Remote Start..........................................................60
Replacing the Battery..........................................59
Sounding the Panic Alarm..................................60
Remote Start...................................................132 Automatic Settings..............................................132
Removing a Headlamp...............................307
Repairing Minor Paint Damage..................318
Replacement Parts Recommendation........12 Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts........................12
Replacing a Lost Key or Remote Control............................................................62
Reporting Safety Defects (Canada Only)..............................................................267 Reporting Safety Defects (U.S. Only).......267
Roadside Assistance
...................................256
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................257
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................257
Vehicles Sold in Canada: Using Roadside Assistance........................................................257
Vehicles Sold in the United States: Getting Roadside Assistance....................................256
Vehicles Sold in the United States: Using Roadside Assistance....................................256
Roadside Emergencies...............................256
Running-In See: Breaking-In.................................................253
Running Out of Fuel
.....................................169
Adding Fuel From a Portable Fuel
Container..........................................................169
Filling a Portable Fuel Container.....................
169
S
Safety Canopy™...............................................54
Safety Precautions........................................167
Scheduled Maintenance Record..............399
Scheduled Maintenance
.............................387
Seatbelt Height Adjustment.........................42
446
MKT (), enUSA, First Printing Index