In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
265
MKT (), enUSA, First Printing Customer Assistance
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia:
8008443673
If calling from Kuwait:
22280384 FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Motor
Company Export Operations & Global Growth
Initiatives by emailing
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at: HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com
(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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Cleaning the Interior.....................................315
Cleaning Black Label or Presidential
Interior................................................................\
316
Cleaning the Windows and Wiper Blades............................................................315
Clearing All MyKeys.......................................65
Climate Control..............................................127
Climate Controlled Seats............................150 Cooled Seats........................................................150
Heated Seats........................................................150
Collision Warning System..........................229 PRINCIPLE OF OPERATION............................229
Coolant Check See: Engine Coolant Check............................296
Crash Sensors and Airbag Indicator..........55
Creating a MyKey...........................................64 Programming/Changing Configurable
Settings...............................................................64
Cross Traffic Alert.........................................224 False Alerts..........................................................228
Switching the System Off and On..................228
System Errors......................................................228
System Lights, Messages and Audible
Alerts.................................................................227
System Limitations.............................................227
Using the System...............................................224 Cruise Control..................................................83
Principle of Operation.......................................206
Type 1.......................................................................83
Type 2......................................................................84
Cruise control See: Using Cruise Control...............................206
Customer Assistance...................................261
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................92
Direction Indicators
........................................95
Lane Change..........................................................95
Drive Control.................................................232 LINCOLN DRIVE CONTROL............................232
Driver Alert......................................................215 Using Driver Alert................................................215
Driver and Passenger Airbags....................49 Children and Airbags...........................................50
Proper Driver and Front Passenger Seating
Adjustment .........................................................50
Driving Aids
....................................................215
Driving Hints..................................................253
Driving Through Water
...............................253 DRL
See: Daytime Running Lamps...........................92
E
Economical Driving
......................................253
Emission Control System.............................173 On-Board Diagnostics (OBD-II)........................174
Readiness for Inspection and Maintenance
(I/M) Testing......................................................175
End User License Agreement....................419 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................419
Engine Block Heater....................................165 Using the Engine Block Heater.......................166
Engine Coolant Check
................................296
Adding Engine Coolant....................................296
Checking the Engine Coolant.........................296
Recycled Engine Coolant.................................297
Severe Climates..................................................297
What You Should Know About Fail-Safe
Cooling.............................................................298
Engine Immobilizer See: Passive Anti-Theft System........................79
Engine Oil Check.........................................294 Adding Engine Oil..............................................294
Engine Oil Dipstick - 2.0L EcoBoost™....................................................294
441
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