
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing rights
and remedies not created by California Civil
Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two
parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the
claim. If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may reject
the decision and proceed to court where all
findings of the BBB Auto Line dispute, and
decision, are admissible in the court action.
Should you choose to accept the BBB AUTO
LINE decision, Ford is then bound by the
decision, and must comply with the decision
within 30 days of receipt of your acceptance
letter.BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor Company
Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the right
to change eligibility limitations, modify
procedures, or to discontinue this process at
any time without notice and without
obligation.
218
MKS (CLE) Canada/United States of America, enUSA, First Printing Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Not used.
-
1
Not used.
-
2
Not used.
-
3
Wiper motor relay.
30A 2
4
Anti-lock brake system pump.
50A 2
5
Not used.
-
6
Not used.
-
7
Moonroof.
20A 2
8
Power sunshade.
Second row power point.
20A 2
9
Not used.
-
10
Heated rear window relay.
-
11
Not used.
-
12
Starter motor relay.
-
13
Left-hand cooling fan number 2 relay.
-
14
Fuel pump relay.
-
15
224
MKS (CLE) Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Not used (spare).
10A
37
Moonroof module and switch.
10A
38
High beams.
15A
39
Rear park lamps.
10A
40
Occupant classification sensor.
7.5A
41
Restraint control module.
Not used (spare).
5A
42
Not used (spare).
10A
43
Not used (spare).
10A
44
Not used (spare).
5A
45
Climate control module.
10A
46
Fog lamp relay.
15A
47
Front passenger power window.
30A Circuit breaker
48
Rear power windows.
236
MKS (CLE) Canada/United States of America, enUSA, First Printing Fuses

WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight. Always
wash your vehicle before applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area. •
Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer to
clean the engine. The high-pressure fluid
could penetrate the sealed parts and
cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it is
hot or running; water in the running engine
may cause internal damage. •
Never wash or rinse any ignition coil, spark
plug wire or spark plug well, or the area
in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
265
MKS (CLE) Canada/United States of America, enUSA, First Printing Vehicle Care

For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit our online store
at:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories.
Lincoln Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle limited
warranty.
Contact an authorized dealer for details and
a copy of the warranty. Exterior style
•
Moonroof deflectors.
• Side-window deflectors.
• Splash guards.
Interior style
• All-weather floor mats.
• Carpeted floor mats.
• Sport pedals.
Lifestyle
• Ash cup (smoker's packages).
• Car cover*.
• Cargo area protector.
• Cargo organization and management.
Peace of mind
• Locking fuel plug.
• Wheel locks.
• Remote start.
• Vehicle security. *The accessory manufacturer designs,
develops and therefore warrants Lincoln
Licensed Accessories, and does not design
or test these accessories to Lincoln Motor
Company engineering requirements. Contact
an authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
317
MKS (CLE) Canada/United States of America, enUSA, First Printing Accessories

Installing Child Restraints.................................17
Child Seats..................................................................... 17
Using Lap and Shoulder Belts................................ 17
Using Lower Anchors and Tethers for CHildren (LATCH)................................................................... 20
Using Tether Straps................................................... 21
Instrument Cluster
.............................................84
Instrument Lighting Dimmer...........................73
Interior Lamps......................................................76 Front Row Map Lamps............................................ 76
Second Row Map Lamps........................................ 77
Interior Luggage Compartment Release.................................................................61
Interior Mirror
.........................................................81
Auto-Dimming Mirror................................................ 81
Introduction.............................................................7
J
Jump Starting the Vehicle..............................213 Connecting the Jumper Cables........................... 213
Jump Starting............................................................ 214
Preparing Your Vehicle........................................... 213
Removing the Jumper Cables............................. 214
K
Keyless Entry........................................................59 SECURICODE™ KEYLESS ENTRY
KEYPAD.................................................................... 59
Keyless Starting..................................................127 Ignition Modes........................................................... 127Keys and Remote Controls.............................46
L
Lane Keeping System
......................................175
Switching the System On and Off..................... 175
Lighting Control
....................................................71
Headlamp Flasher..................................................... 72
High Beams................................................................... 71
Lighting.....................................................................71 General Information................................................... 71
Lincoln Automotive Financial Services........11
Load Carrying......................................................192
Load Limit............................................................192 Vehicle Loading - with and without a
Trailer....................................................................... 192
Locking and Unlocking.....................................56 Activating Intelligent Access................................. 56
Autolock Feature (If Enabled).............................. 57
Battery Saver.............................................................. 58
Illuminated Entry....................................................... 58
Illuminated Exit.......................................................... 58
Luggage Compartment Release......................... 58
Power Door Locks..................................................... 56
Remote Control......................................................... 56
Smart Unlocks............................................................ 57
Locks.......................................................................56
Lug Nuts See: Changing a Road Wheel............................ 289M
Maintenance......................................................240
General Information.............................................. 240
Media Hub
............................................................316
Memory Function...............................................114
Easy Entry and Exit Feature.................................. 115
Linking a Preset Position to Your Remote Control or Intelligent Access Key................... 115
Saving a Preset Position......................................... 114
Message Center See: Information Displays...................................... 89
Mirrors See: Heated Windows and Mirrors.................... 107
See: Windows and Mirrors..................................... 78
Mobile Communications Equipment...........12
Moonroof...............................................................82 Bounce-Back.............................................................. 82
Opening and Closing the Moonroof................... 82
Opening and Closing the Sunscreen.................82
Venting the Moonroof.............................................. 83
Motorcraft Parts - 3.5L Ecoboost™..........298
Motorcraft Parts - 3.7L...................................299
MyKey Troubleshooting....................................54
MyKey ™
.................................................................50
Principle of Operation............................................. 50
N
Normal Scheduled Maintenance...............325 Intelligent Oil-Life Monitor™.............................. 325
Maintenance Intervals.......................................... 326
375
MKS (CLE) Canada/United States of America, enUSA, First Printing Index

S
Safety Canopy
™.................................................42
Safety Precautions............................................132
Scheduled Maintenance Record................332
Scheduled Maintenance
.................................321
Seatbelt Height Adjustment............................31
Seatbelt Reminder
.............................................33
Belt-Minder™............................................................. 33
Seatbelts................................................................28 Principle of Operation.............................................. 28
Seatbelt Warning Lamp and Indicator Chime...................................................................32
Conditions of operation.......................................... 32
Seats
......................................................................109
Security...................................................................63
Side Airbags...........................................................41
Sitting in the Correct Position......................109
Snow Chains See: Using Snow Chains...................................... 285
Special Notices
.....................................................12
New Vehicle Limited Warranty.............................. 12
On-board Diagnostics (OBD-II)............................ 12
Special Instructions................................................... 12
Special Operating Conditions Scheduled Maintenance...................................................328
Exceptions................................................................. 330
Speed Control See: Cruise Control................................................. 166
Stability Control
.................................................154
Principle of Operation............................................ 154Starting a Gasoline Engine
............................128
Automatic Engine Shutdown.............................. 129
Failure to Start.......................................................... 129
Fast Restart................................................................ 128
Guarding Against Exhaust Fumes..................... 130
Important Ventilating Information.................... 130
Stopping the Engine When Your Vehicle is Moving.................................................................... 130
Stopping the Engine When Your Vehicle is Stationary.............................................................. 129
Starting and Stopping the Engine
...............127
General Information................................................ 127
Steering................................................................186 Electric Power Steering......................................... 186
Steering Wheel....................................................65
Storage Compartments
..................................126
Sunroof See: Moonroof............................................................ 82
Sun Shades
............................................................81
Sun Visors...............................................................81
Illuminated Vanity Mirror......................................... 81
Supplementary Restraints System..............37 Principle of Operation.............................................. 37
Symbols Glossary..................................................7
T
Technical Specifications See: Capacities and Specifications.................296
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)............................218 Tire Care...............................................................270
Glossary of Tire Terminology............................... 271
Information About Uniform Tire Quality Grading................................................................... 270
Information Contained on the Tire Sidewall.................................................................. 272
Temperature A B C................................................... 271
Traction AA A B C..................................................... 271
Treadwear.................................................................. 270
Tire Pressure Monitoring System...............286 Changing Tires With a Tire Pressure Monitoring
System................................................................... 287
Understanding Your Tire Pressure Monitoring System .................................................................. 287
Tires See: Wheels and Tires........................................... 270
Towing a Trailer
..................................................201
Load Placement....................................................... 201
Towing the Vehicle on Four Wheels.........206 Emergency Towing................................................. 206
Recreational Towing.............................................. 207
Towing...................................................................201
Traction Control
.................................................153
Principle of Operation............................................ 153
Transmission Code Designation..................301
Transmission......................................................140
Transmission See: Transmission................................................... 140
Transporting the Vehicle...............................206
377
MKS (CLE) Canada/United States of America, enUSA, First Printing Index