Page 540 of 628

5408-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
InteriorbuzzerExteriorbuzzerWarning messageDetails/Actions
Con-
tinuous The driver’s door was opened when
the shift lever was not in P and the
power switch was not turned off.
→
Shift the shift lever to P.
Con-
tinuousCon-
tinuous
The driver’s door was opened and
closed while the electronic key was
not in the vehicle, the shift lever was
not in P and the power switch was
not turned off.
→Shift the shift lever to P.
→ Bring the electronic key back
into the vehicle.
Once
The electronic key is not detected
when an attempt is made to start the
hybrid system.
→Start the hybrid system with the
electronic key present.
OnceCon-
tinuous
An attempt was made to exit the
vehicle with the electronic key and
lock the doors without first turning
the power switch off when the shift
lever was in P.
→Turn the power switch off and
lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 541 of 628

5418-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D56E)
Once3 times
The electronic key was carried out-
side the vehicle and a door other
than the driver’s door was opened
and closed while the power switch
was in a mode other than off.
→Bring the electronic key back
into the vehicle.
The driver’s door was opened and
closed while the electronic key was
not in the vehicle, the shift lever was
in P and the power switch was not
turned off.
→Tu r n t h e p o w e r s w i t c h o f f .
→ Bring the electronic key back
into the vehicle.
9 times
An attempt was made to drive when
the electronic key was not inside the
vehicle.
→Confirm that the electronic key
is inside the vehicle.
Con-
tinuous
An attempt was made to lock the
doors using the smart entry & start
system while the electronic key was
still inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock the
doors again.
OnceCon-
tinuous
An attempt was made to lock either
front door by opening a door and
putting the inside lock button into
the lock position, then closing the
door by pulling on the outside door
handle with the electronic key still
inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock the
doors again.
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Vehicles with the entry function)
(Flashes)
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5428-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
Once
The electronic key has a low battery.
→Replace the electronic key bat-
tery. ( →P. 488)
Once
The steering lock could not be
released within 3 seconds of the
power switch being pressed.
→ Press the power switch while
depressing the brake pedal and
moving the steering wheel left
and right.
Once
Indicates a malfunction in the smart
entry & start system
→Have the vehicle inspected by
any authorized Lexus dealer or
repairer, or another duly quali-
fied and equipped professional.
Once
• When the doors were unlocked
with the mechanical key and then
the power switch was pressed, the
electronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle even after
the power switch was pressed two
consecutive times.
→ Touch the electronic key to the
power switch while depressing
the brake pedal.
Once
During a hybrid system starting pro-
cedure in the event that the elec-
tronic key was not functioning
properly ( →P. 5 6 4 ) , t h e p o w e r
switch was touched with the elec-
tronic key.
→ Press the power switch within 10
seconds of the buzzer sounding.
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 560 of 628

5608-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (→P. 5 6 4 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( →P. 9 0 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim measure is available to start the hybrid sys-
tem. ( →P. 5 6 1 )
One of the following may be the cause of the problem:
●The 12-volt battery terminal connections may be loose or corroded.
●The 12-volt battery may be discharged. ( →P. 5 6 6 )
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
The hybrid system will not start even though the correct starting proce-
dure is being followed. ( →P. 212)
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.
Page 563 of 628
5638-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D56E)
■Doors
Use the mechanical key (→P. 131) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks all the doors
Opens the windows and moon roof (turn and hold)
*
*
: This setting must be customized at any authorized Lexus dealer or repairer, or another duly qualified and equipped professional.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted ( →P.
151) or the electronic key cannot be us ed because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4
Page 564 of 628
5648-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart entry & start system is
deactivated in customization setting, the
power switch will turn to ACCESSORY
mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional.
Starting the hybrid system
1
2
3
4
Page 565 of 628

5658-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D56E)
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. ( →P. 4 8 8 )
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm
may be triggered.
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the switch is
pressed. ( →P. 2 1 3 )
■When the electronic key does not work properly
●Make sure that the smart entry & start syst em has not been deactivated in the customi-
zation setting. If it is off, turn the function on.
(Customizable features →P. 5 9 1 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 5 0 )
CAUTION
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mechanical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
3
Page 566 of 628
5668-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your vehicle by following the steps below.Confirm that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the situa-
tion, the alarm may activate and doors
locked. (
→P. 9 8 )
Open the hood ( →P. 4 5 3 ) a n d f u s e
box cover.
Remove the clips.
Push the tabs on either side to
detach the lock and lift the lid off
while pulling the lock plate.
If the 12-volt battery is discharged
The following procedures may be used to start the hybrid system if the 12-volt
battery is discharged.
You can also call any authorized Lexus dealer or repairer, or another duly
qualified and equipped professional.
1
2
1
2