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441
7Maintenance and care
IS300h_EE(OM53D56E)
7-1. Maintenance and careCleaning and protecting the vehicle exterior................. 442
Cleaning and protecting the vehicle interior.................. 446
7-2. Maintenance Maintenance requirements............................. 449
7-3. Do-it-yourself maintenance Do-it-yourself service precautions..................................451
Hood ............................................... 453
Positioning a floor jack............. 454
Engine compartment ............... 455
12-volt battery ............................. 463
Tires.................................................. 466
Replacing the tire ........................ 476
Tire inflation pressure ............... 482
Wheels ........................................... 484
Air conditioning filter ............... 486
Electronic key battery ..............488
Checking and replacing fuses................................................491
Light bulbs..................................... 495
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442
IS300h_EE(OM53D56E)7-1. Maintenance and care
●Working from top to bottom, liberally
apply water to the vehicle body, wheel
wells and underside of the vehicle to remove any dirt and dust.
●Wash the vehicle body using a sponge or soft cloth, such as a chamois.
●For hard-to-remove marks, use car wash soap and rinse thoroughly with
water.
●Wipe away any water.
●Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface scratches
caused in a car wash etc.
●The coating lasts for 5 to 8 years from when the vehicle is delivered from the plant.
●The restoration time differs depending on the depth of the scratch and outside temper-
ature.
The restoration time may become shorter when the coating is warmed by applying
warm water.
●Deep scratches caused by keys, coins, etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of the vehicle.
Make sure to extend the mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle surface and harm your
vehicle’s paint.
■High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the windows.
●Before using the car wash, check that the fuel filler door on your vehicle is closed prop-
erly.
■When using a car wash (vehicles with entry function)
If the door handle becomes wet while the electronic key is within the effective range, the
door may lock and unlock repeatedly. In that case, follow the following correction proce-
dures to wash the vehicle:
●Place the key in a position 2 m (6 ft.) or more separate from the vehicle while the vehi-
cle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mode to disable the smart entry & start system.
( → P. 1 5 0 )
Cleaning and protecti ng the vehicle exterior
Perform the following to protect the vehicle and maintain it in prime condi-
tion:
Page 464 of 628

4647-3. Do-it-yourself maintenance
IS300h_EE(OM53D56E)
The meanings of each caution symbol on the top of the 12-volt battery are as fol-
lows:
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flammable and
explosive. Therefore, observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to disconnect the
ground cable.
●Make sure the power switch on the charger is off when connecting and disconnecting
the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery
●The hybrid system may not start. Follow the procedure below to initialize the system.Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
●Unlocking the doors using the smart entry & start system may not be possible immedi-
ately after reconnecting the 12-volt battery. If this happens, use the wireless remote
control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the power switch in ACCESSORY mode. The hybrid sys-
tem may not start with the power switch turned off. However, the hybrid system will
operate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is reconnected,
the vehicle will return the power switch mode to the status it was in before the 12-volt
battery was disconnected. Make sure to turn off the power switch before disconnecting
the 12-volt battery. Take extra care when connecting the 12-volt battery if the power
switch mode prior to the 12-volt battery being disconnected is unknown.
If the system will not start even after multip le attempts at all the methods above, contact
any authorized Lexus dealer or repairer, or another duly qualified and equipped profes-
sional.
Caution symbols
No smoking, no naked
flames, no sparks12-volt battery acid
Shield eyesNote operatin g instructions
Keep away from childrenExplosive gas
1
2
3
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4887-3. Do-it-yourself maintenance
IS300h_EE(OM53D56E)
●Flathead screwdriver
●Small flathead screwdriver
●Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key, wrap the
tip of the screwdriver with tape.
Remove the battery cover.
To prevent damage to the key, wrap the
tip of the screwdriver with tape.
Electronic key battery
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3
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4897-3. Do-it-yourself maintenance
7
Maintenance and care
IS300h_EE(OM53D56E)
Remove the depleted battery.
Insert a new battery with the “+” termi-
nal facing up.
■Use a CR2032 lithium battery
●Batteries can be purchased at any authorized Lexus dealer or repairer, or another duly
qualified and equipped professional, local electrical appliance shops or camera stores.
●Replace only with the same or equivalent type recommended by the manufacturer.
●Dispose of used batteries according to local laws.
■When the card key battery needs to be replaced (if equipped)
The battery for the card key is available only at Lexus dealers. Your Lexus dealer can
replace the battery for you.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart entry & start system and wireless remote control will not function properly.
●The operational range will be reduced.
■Certification for the key battery
●Replace only with the same or equivalent type recommended by the manufacturer.
●Dispose of used batteries according to the local laws.
4
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511
8When trouble arises
IS300h_EE(OM53D56E)
8-1. Essential informationEmergency flashers.................... 512
If your vehicle has to be stopped in an
emergency .................................. 513 8-2. Steps to take in an
emergency
If your vehicle needs to be towed .......................................514
If you think something is wrong ........................................... 520
If a warning light turns on or a warning buzzer
sounds............................................521
If a warning message is displayed......................................527
If you have a flat tire (vehicles with
emergency tire puncture
repair kit) .................................... 545
If you have a flat tire (vehicles with run-flat
tires).............................................. 559
If the hybrid system will not start ...............................560
If the shift lever cannot be shifted from P ..................... 562
If the electronic key does not operate properly ............. 563
If the 12-volt battery is discharged ................................. 566
If your vehicle overheats ...........571
If the vehicle becomes stuck ......................... 575
Page 542 of 628

5428-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
Once
The electronic key has a low battery.
→Replace the electronic key bat-
tery. ( →P. 488)
Once
The steering lock could not be
released within 3 seconds of the
power switch being pressed.
→ Press the power switch while
depressing the brake pedal and
moving the steering wheel left
and right.
Once
Indicates a malfunction in the smart
entry & start system
→Have the vehicle inspected by
any authorized Lexus dealer or
repairer, or another duly quali-
fied and equipped professional.
Once
• When the doors were unlocked
with the mechanical key and then
the power switch was pressed, the
electronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle even after
the power switch was pressed two
consecutive times.
→ Touch the electronic key to the
power switch while depressing
the brake pedal.
Once
During a hybrid system starting pro-
cedure in the event that the elec-
tronic key was not functioning
properly ( →P. 5 6 4 ) , t h e p o w e r
switch was touched with the elec-
tronic key.
→ Press the power switch within 10
seconds of the buzzer sounding.
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 560 of 628

5608-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (→P. 5 6 4 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( →P. 9 0 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim measure is available to start the hybrid sys-
tem. ( →P. 5 6 1 )
One of the following may be the cause of the problem:
●The 12-volt battery terminal connections may be loose or corroded.
●The 12-volt battery may be discharged. ( →P. 5 6 6 )
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
The hybrid system will not start even though the correct starting proce-
dure is being followed. ( →P. 212)
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.