TABLE OF CONTENTS6
ES350_OM_OM33B64U_(U)
7-1. Maintenance and careCleaning and protecting the vehicle exterior ................408
Cleaning and protecting the vehicle inte rior..................... 411
7-2. Maintenance Maintenance requirements ..............................414
General maintenance................ 417
Emission inspection and maintenance (I/M)
programs .................................... 420
7-3. Do-it-yourself maintenance Do-it-yourself service precautions.................................. 421
Hood ............................................... 423
Positioning a floor jack..............424
Engine compartment ............... 425
Tires.................................................. 436
Tire inflation pressure ............... 444
Wheels ............................................447
Air conditioning filter ............... 449
Electronic key battery................ 451
Checking and replacing fuses.............................................. 453
Light bulbs .................................... 456 8-1. Essential information
Emergency flashers .................. 468
If your vehicle has to be stopped in an emergency.... 469
8-2. Steps to take in an emergency If your vehicle needs to be towed.................................470
If you think something is wrong ................. 474
Fuel pump shut off system .......475
If a warning light turns on or a warning buzzer sounds...... 476
If a warning message is displayed ................................ 482
If you have a flat tire .................. 485
If the engine will not start ........ 496
If the shift lever cannot be shifted from P ..................... 498
If the electronic key does not operate properly ..................... 499
If the battery is discharged...... 501
If your vehicle overheats .........505
If the vehicle becomes stuck .............................................508
7Maintenance and care8When trouble arises
ES350_OM_OM33B64U_(U)
9
Your Lexus is equipped with several sophisticated computers that will record certain
data, such as:
• Engine speed
• Accelerator status
•Brake status
• Vehicle speed
•Shift position
The recorded data varies according to the ve hicle grade level and options with which it is
equipped. Furthermore, these computers do not record conversations, sounds or pic-
tures.
●Data usage
Lexus may use the data recorded in these computers to diagnose malfunctions, con-
duct research and development, and improve quality.
Lexus will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle
owner
●Usage of data collected through Safety Connect / Lexus Enform (U.S. main-
land only)
If your Lexus has Safety Connect or Lexus Enform and if you have subscribed to those
services, please refer to the Safety Connect / Lexus Enform Telematics Subscription
Service Agreement for information on data collected and its usage.
Vehicle data recordings
ES350_OM_OM33B64U_(U)
11
The SRS airbag and seat belt pretensioner devices in your Lexus contain explosive
chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners not
deployed, this may cause an acci dent such as fire. Be sure to have the systems of the SRS
airbag and seat belt pretensioner removed an d disposed of by a qualified service shop or
by your Lexus dealer before you scrap your vehicle.
Special handling may apply, See www.dts c.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may
include airbag, seat belt pretensioners, and wireless remote control batteries.
Scrapping of your Lexus
Perchlorate Material
WA R N I N G
■General precautions while driving
●Obey all traffic laws
●The driver is responsible for the proper operation of the vehicle, including evaluation
of weather conditions and road conditions.
Driving under the influence: Never drive your vehicle when under the influence of
alcohol or drugs that have im paired your ability to operate your vehicle. Alcohol and
certain drugs delay reaction time, impair judgment and reduce coordination, which
could lead to an accident that could result in death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or
pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full atte ntion to driving. Anything that distracts the
driver, such as adjusting controls, talking on a cellular phone or reading can result in a
collision causing death or serious injury to you, your occupants or others.
■General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to have or use
the key.
Children may be able to start the vehicle or sh ift the vehicle into neutral. There is also a
danger that children may injure themselves by playing with the windows, the moon
roof, or other features of the vehicle. In addition, heat build-up or extremely cold tem-
peratures inside the vehicl e can be fatal to children.
401-1. For safe use
ES350_OM_OM33B64U_(U)
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags, due to the
extremely high speed deployment (inflation) by hot gases.
●A loud noise and white powder will be emitted.
●Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as the
seats, parts of the front and rear pillars, and roof side rails may be hot for several min-
utes. The airbag itself may also be hot.
●The windshield may crack.
●For Lexus Enform Safety Connect subscribers, if the SRS airbags deploy or in the event
of a severe rear-end collision, the system is designed to send an emergency call to the
response center, notifying them of the vehicl e’s location (without needing to push the
“SOS” button) and an agent will attempt to speak with the occupants to ascertain the
level of emergency and assistance required . If the occupants are unable to communi-
cate, the agent automatically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P. 4 0 2 )
WA R N I N G
■SRS airbag precautions
●Do not strike or apply signif icant levels of force to the area of the SRS airbag compo-
nents.
Doing so can cause the SRS airbags to malfunction.
●Do not touch any of the component parts immediately after the SRS airbags have
deployed (inflated) as they may be hot.
●If breathing becomes difficult after the SRS airbags have deployed, open a door or
window to allow fresh air in, or leave the vehicl e if it is safe to do so. Wash off any resi-
due as soon as possible to prevent skin irritation.
●If the areas where the SRS airbags are stored, such as the steering wheel pad and
front and rear pillar garnishes are damaged or cracked, have them replaced by your
Lexus dealer.
■Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or perform any of the following modifications without
consulting your Lexus dealer. The SRS airb ags may malfunction or deploy (inflate)
accidentally, causing de ath or serious injury.
●Installation, removal, disassembl y and repair of the SRS airbags
●Repairs, modifications, removal or replac ement of the steering wheel, instrument
panel, dashboard, glove box, seats or seat upholstery, front, side and rear pillars or
roof side rails
●Repairs or modifications of the front fend er, front bumper, or side of the occupant
compartment
●Installation of a grille guar d (bull bars, kangaroo bar, etc.), snow plows, winches or
roof luggage carrier
●Modifications to the vehicle’s suspension system
●Installation of electronic devices such as mobile two-way radios and CD players
●Modifications to your vehicle for a person with a physical disability
260
ES350_OM_OM33B64U_(U)4-6. Driving tips
Winter driving tips
●Use fluids that are appropriate to the prevailing outside temperatures.
•Engine oil
• Engine coolant
• Washer fluid
●Have a service technician inspect the condition of the battery.
●Have the vehicle fitted with four snow tires or purchase a set of tire chains for
the front tires.
Ensure that all tires are the specified size and brand, and that chains match the size of
the tires.
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is frozen. Pour
warm water over the frozen area to melt the ice. Wipe away the water imme-
diately to prevent it from freezing.
●To ensure proper operation of the climate control system fan, remove any
snow that has accumulated on the air inlet vents in front of the windshield.
●Check for and remove any excess ice or snow that may have accumulated on
the exterior lights, vehicle’s roof, chassis, around the tires or on the brakes.
●Remove any snow or mud from the bottom of your shoes before getting in the
vehicle.
Accelerate the vehicle slowly, keep a safe distance between you and the vehicle
ahead, and drive at a reduced speed suitable to road conditions.
Carry out the necessary preparations and inspections before driving the vehi-
cle in winter. Always drive the vehicle in a manner appropriate to the prevail-
ing weather conditions.
Preparation for winter
Before driving the vehicle
When driving the vehicle
2945-4. Using the radio
ES350_OM_OM33B64U_(U)
HD Radio™ Technology is the digital evolution of analog AM/FM radio. Your
radio product has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts have better sound qua lity than analog broadcasts as digital
broadcasts provide free, crystal clear audio with no static or distortion. For more
information, and a guide to available radio stations and programming, refer to
www.hdradio.com
.
“HD Radio features included in Lexus radios:
Digital Sound - HD Radio broadcasts deliver crystal-clear, digital audio quality to
listeners.
HD2 /HD3 Channels - FM stations can provide additional digital only audio pro-
gramming with expanded content and format choices on HD2 /HD3 channels.
PSD - Program Service Data (PSD) gives you on-screen information such as art-
ist name and song title.
iTunes Tagging - Listeners can tag (store) songs they like for later review and pur-
chase through iTunes.
Artist Experience - Images related to the broadcast are displayed on the radio
screen, such as album cover art and station logos.”
HD Radio™ Technology
HD Radio Technology manufactured un der license from iBiquity Digital
Corporation. U.S. and Foreign Patents. HD Radio™ and the HD, HD Radio, and
“Arc” logos are proprietary trademarks of iBiquity Digital Corp.
ES350_OM_OM33B64U_(U)
2955-4. Using the radio
5
Lexus Display Audio system
■HD Radio™ Technology troubleshooting guide
ExperienceCauseAction
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume are not
properly aligned or the sta-
tion is in ballgame mode.None, radio broadcast
issue. A user can contact
the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may
clear-up as the vehicle
continues to be driven. Set
“HD Radio” to off, can
force radio in an analog
audio.
Audio mute condition
when an HD2 /HD3 multi-
cast channel had been
playing.The radio does not have
access to digital signals at
the moment.
This is normal behavior,
wait until the digital signal
returns. If out of the cover-
age area, seek a new sta-
tion.
Audio mute delay when
selecting an HD2 /HD3
multicast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior,
wait for the audio to
become available.
Te x t i n f o r m a t i o n d o e s n o t
match the present song
audio.Data service issue at the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/
report_radio_station_
experiences.
No text information shown
for the present selected
frequency.Data service issue by the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_radio_station_
experiences.
2965-4. Using the radio
ES350_OM_OM33B64U_(U)
■Reception sensitivity
●Maintaining perfect radio recept ion at all times is difficult due to the continually chang-
ing position of the antenna, differences in signal strength and surrounding objects, such
as trains, transmitters, etc.
●The radio antenna is mounted inside the rear window. To maintain clear radio reception,
do not attach metallic window tinting or other metallic objects to the antenna wire
mounted inside the rear window.
■XM Radio Services — Descriptions
●Radio and Entertainment
XM offers more than 170 satellite radio channels of commercial-free music and
premier sports, news, talk, and entertainment. XM is broadcast via satellites to millions
of listeners across the continental United States. XM subscribers listen to XM on
satellite radio receivers for the car, home, and portable use. More information about
XM is available online at www.siriusxm.com
(U.S.A.) or www.xmradio.ca (Canada).
●Satellite tuner
The tuner supports only Audio Services (M usic and Talk) and the accompanying Text
Information of XM
® Satellite Radio.
■XM Radio Services — Subscription Instructions
For XM Services requiring a subscription (s uch as XM Radio), the following paragraph
shall be included.
Required XM Radio monthly subscriptions sold separately after trial period. Subscrip-
tion fee is consumer only. All fees and prog ramming subject to change. Subscriptions are
subject to the Customer Agreement available at www.siriusxm.com
(U.S.A.) or
www.xmradio.ca
(Canada) XM service only availa ble in the 48 contiguous United
States and 10 Canadian provinces. © 2011 Sirius XM Radio Inc. Sirius, XM and all
related marks and logos are trademarks of Sirius XM Radio Inc. All other marks, channel
names and logos are the property of their respective owners.
For more information, program schedules, and to subscribe or extend subscription after
complimentary trial period; more information is available at:
U.S.A. Customers:
Visit ww w.siriusxm.com
or call 1-877-515-3987
Canadian Customers:
Visit ww w.xmradio.ca
or call 1-877-438-9677
●Radio ID
You will need the radio ID when activating XM service or reporting a problem. If
“Ch000” is selected using the “TUNE•SCRO LL” knob, the ID code, which is 8 alpha-
numeric characters, will be displayed. If anot her channel is selected, the ID code will no
longer be displayed. The channel (000) alte rnates between displaying the radio ID and
the specific radio code.