Page 470 of 576
470
ES350_OM_OM33B64U_(U)8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact your
Lexus dealer or commercial towing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flat bed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
Page 471 of 576
4718-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
8
When trouble arises
If your vehicle is transported by a flat
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 .
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for 50 miles (80 km) at low at
under 18 mph (50 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flat bed truck
Emergency towing
Page 472 of 576
4728-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
Take out the towing eyelet. (P. 4 8 6 )
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn th e engine switch to IGNITION ON mode
Shift the shift position to N and release the parking brake.
When the shift lever cannot be shifted: P. 4 9 8
Emergency towing procedure
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Page 473 of 576

4738-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
8
When trouble arises
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and br aking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( P. 4 8 6 )
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing ey elets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged.
Page 480 of 576

4808-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
WA R N I N G
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Lexus dealer. The vehi-
cle will become extremely unstable during braking, and the ABS system may fail, which
could cause an accident resulting in death or serious injury.
■When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than us ual when operating, hold firmly and oper-
ate using more force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could cause a loss of
vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire inflation pressure
immediately.
●If the tire pressure warning light comes on even after tire inflation pressure adjust-
ment, it is probable that you have a flat tire. Check the tires. If a tire is flat, change it
with the spare tire and have the flat tire repaired by the nearest Lexus dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you could lose
control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
Page 481 of 576

4818-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
8
When trouble arises
WA R N I N G
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly when cold and
inflated to the inflation pressure recomm ended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure la bel (tire and load information label). (If your
vehicle has tires of a different size than the size indicated on the vehicle placard or tire
inflation pressure label [tire and load in formation label], you should determine the
proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire pressure moni-
toring system (TPMS-tire pressure warning system) that illuminates a low tire pressure
telltale (tire pressure warning light) when on e or more of your tires is significantly
under-inflated. Accordingly, when the low ti re pressure telltale (tire pressure warning
light) illuminates, you should stop and check your tires as soon as possible, and inflate
them to the proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency
and tire tread life, and ma y affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure wa rning system) is not a substitute for proper
tire maintenance, and it is the driver’s resp onsibility to maintain correct tire pressure,
even if under-inflation has no t reached the level to trigger illumination of the TPMS low
tire pressure telltale (tire pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warning system) mal-
function indicator to indicate when the system is not operating properly. The TPMS
(tire pressure warning system) malfunction indi cator is combined with the low tire pres-
sure telltale (tire pressure warning light). When the system detects a malfunction, the
telltale will flash for approximately one minu te and then remain continuously illumi-
nated. This sequence will cont inue upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator is illuminated, the system may not
be able to detect or signal low tire pressure as intended.
TPMS (tire pressure warning system) malfun ctions may occur for a variety of reasons,
including the installation of replacement or alternate tires or wheels on the vehicle that
prevent the TPMS (tire pressure warning system) from functioning properly. Always
check the TPMS (tire pressure warning syst em) malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the replacement or alternate
tires and wheels allow the TPMS (tire pressure warning system) to continue to function
properly.
NOTICE
■To ensure the tire pressure warning system operates properly
Do not install tires with different specificatio ns or makers, as the tire pressure warning
system may not operate properly.
Page 485 of 576
485
ES350_OM_OM33B64U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If you have a flat tire
●Stop the vehicle on a hard, flat surface.
●Set the parking brake.
●Shift the shift lever to P.
●Stop the engine.
●Turn on the emergency flashers. (
P. 4 6 8 )
Your vehicle is equipped with a spare ti re. The flat tire can be replaced with
the spare tire.
For details about tires: P. 4 3 6
WA R N I N G
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat ti re can damage the tire and the wheel beyond
repair, which could result in an accident.
Before jacking up the vehicle
Page 486 of 576
4868-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is
inside the glove box.
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
Jack
Wheel nut wrench Spare tire
Screwdriver
Wheel lock key
* (if equipped)
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