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469
ES350_OM_OM33B64U_(U)8-1. Essential information
8
When trouble arises
If your vehicle has to be
stopped in an emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the engine, press and hold
the engine switch for 2 consecutive
seconds or more, or press it briefly 3
times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicle using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
WA R N I N G
■If the engine has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, making the brake pedal
harder to depress and the steering wheel heavier to turn. Decelerate as much as possi-
ble before turning off the engine.
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Page 470 of 576
470
ES350_OM_OM33B64U_(U)8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact your
Lexus dealer or commercial towing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flat bed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
Page 472 of 576
4728-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
Take out the towing eyelet. (P. 4 8 6 )
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn th e engine switch to IGNITION ON mode
Shift the shift position to N and release the parking brake.
When the shift lever cannot be shifted: P. 4 9 8
Emergency towing procedure
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2
3
4
5
6
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Page 473 of 576

4738-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
8
When trouble arises
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and br aking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( P. 4 8 6 )
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing ey elets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged.
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474
ES350_OM_OM33B64U_(U)8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air co
nditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher than nor-
mal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the floor
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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475
ES350_OM_OM33B64U_(U)8-2. Steps to take in an emergency
8
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is activated.
Turn the engine switch to AC CESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage wh en the engine stalls or when an airbag
inflates upon collision, the fuel pump shut off system stops the supply of fuel to
the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been damaged and
is in need of repair. Do not restart the engine.
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476
ES350_OM_OM33B64U_(U)8-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu
t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer) Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your
Lexus dealer. Continuing to drive the vehicle may be dangerous.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system
Have the vehicle inspected by your Lexus dealer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Lexus dealer immediately.
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4788-2. Steps to take in an emergency
ES350_OM_OM33B64U_(U)
*: Driver’s and front passenger’s seat belt warning buzzer:The driver’s seat belt warning buzzer sounds to alert the driver that his or her seat belt
is not fastened. Once the engine switch is turned to IGNITION ON mode, the
buzzer sounds for 6 seconds. If the vehicl e reaches a speed of 12 mph (20 km/h), the
buzzer sounds once. If the seat belt is still unfastened afte r 30 seconds, the buzzer will
sound intermittently for 10 seconds. Then, if the seat belt is still unfastened, the buzzer
will sound in a different tone for 20 more seconds.
The front passenger’s seat be lt warning buzzer sounds to alert the front passenger
that his or her seat belt is not fastened. The buzzer sounds once if the vehicle reaches
a speed of 12 mph (20 km/h). If the seat be lt is still unfastened after 30 seconds, the
buzzer will sound intermittently for 10 seconds. Then, if the seat belt is still unfastened,
the buzzer will sound in a different tone for 20 more seconds.
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact sensors, side
impact sensors (front door), side impact sensors (front), side impact sensors (rear),
driver’s seat position sensor, driver’s seat belt buckle switch, front passenger occupant
classification system (ECU and sensors), “A IR BAG ON” indicator light, “AIR BAG OFF”
indicator light, front passenger’s seat belt bu ckle switch, seat belt pretensioner assem-
blies, airbags, interconnecting wiring and power sources. ( P. 3 6 )
■Front passenger detection sensor, seat belt reminder and warning buzzer
●If luggage is placed on the front passenger seat, the front passenger detection sensor
may cause the warning light to flash and the warning buzzer to sound even if a passen-
ger is not sittin g in the seat.
●If a cushion is placed on th e seat, the sensor may not detect a passenger, and the warn-
ing light may not operate properly.
■Electric power steering system warning light (warning buzzer)
When the battery charge becomes insufficie nt or the voltage temporarily drops, the
electric power steering system warning light may come on and the warning buzzer may
sound.
Tire pressure warning light When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 4 7 9 )
•Flat tire ( P. 4 8 5 )
Adjust the tire inflation pressure to the specified level.
The light will turn off after a fe w minutes. In case the light does
not turn off even if the tire inflation pressure is adjusted, have the
system checked by your Lexus dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pr essure warning system (P. 4 7 9 )
Have the system checked by your Lexus dealer.
(Flashes)
(If equipped)
“A F S O F F ” i n d i c a t o r
Indicates a malfunction in the adaptive front-lighting system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions