2016 KIA OPTIMA HYBRID mileage

California Consumer Notice
49
Note. You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by
California Civil Code Section 1793.22. You are also required to use BBB AUTO LINE before exercising rights or
seeking remedies created by Title I of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to
seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required.
1.Kia participates in BBB AUTO LINE, a mediation/arbitration program administered by the Council of Better
Business Bureaus (33033 Wilson Blvd. Suite 600, Arlington, VA 22201) through local Better Business Bureaus.
BBB AUTO LINE and Kia have been certified by the Arbitraiton Certification Program of the California
Department of Consumer Affairs.
If you have a problem arising under a Kia’s written new vehicle warranty, we encourage you to bring it to our
attention. If we are unable to resolve it, you may file a claim with BBB AUTO LINE. Claims arising under a Kia’s
written new vehicle limited warranty must be filed with the BBB within six (6) months after the expiration of the
warranty.
To file a claim with BBB Auto Line, call 1-800-955-5100. Your call will be automatically directed to the appropriate
BBB AUTO LINE office in California. There is no charge for this call.
2. In order to file a claim with BBB AUTO LINE, you will have to provide your name and address, the brand name
and Vehicle Identification Number (VIN) of your vehicle, and a statement of the nature of your problem or
complaint. You will also be asked to provide the approximate date of your acquisition of the vehicle, the vehicle’s
current mileage, the approximate date and mileage at the time your problem was first brought to the attention of Kia
or one of our dealers, and a statement of the relief you are seeking.
BBB staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not
wish to participate in mediation, eligible consumers may present their case to an arbitrator at an informal hearing.
The arbitrator’s decision should ordinarily be issued 40 days from the time your complaint is filed (47 days if you
did not first contact Kia about your problem), or a delay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further investigation and report by BBB AUTO LINE.
NOTICE TO CONSUMERS STATE OF CALIFORNIA

Colorado Consumer Notice
53
KIA MOTORS AMERICA, INC. PO Box 52410, Irvine, CA 92619-2410
NOTIFICATION TO MANUFACTURER
Name
Address
(Street) (City) (State) (Zip)
Phone
(Home) (Business)
Vehicle Information
(Model) (Year)
VIN Date of Purchase Mileage
Servicing Dealer
Number or Days Vehicle Has Been Out of Service
Number of Times the Dealer Has Attempted to Repair the Same Condition
Description of Concern
Written notification of the nonconformity to Kia Motors America, Inc., by certified mail at the address above is
required in order for the consumer to obtain remedies under the Colorado Lemon Law.

New York Consumer Notice88
(1)IN ADDITION TO ANY WARRANTIES OFFERED BY THE MANUFACTURER, YOUR NEW CAR, IF
PURCHASED AND REGISTERED IN NEW YORK STATE, IS WARRANTED AGAINST ALL MATERIAL
DEFECTS FOR EIGHTEEN THOUSAND MILES OR TWO YEARS, WHICHEVER COMES FIRST.
(2) YOU MUST REPORT ANY PROBLEMS TO THE MANUFACTURER, ITS AGENT, OR AUTHORIZED
DEALER.
(3) UPON NOTIFICATION, THE PROBLEM MUST BE CORRECTED FREE OF CHARGE.
(4) IF THE SAME PROBLEM CANNOT BE REPAIRED AFTER FOUR OR MORE ATTEMPTS; OR IF YOUR CAR
IS OUT OF SERVICE TO REPAIR A PROBLEM FOR A TOTAL OF THIRTY DAYS DURING THE WARRANTY
PERIOD; OR IF THE MANUFACTURER OR ITS AGENT REFUSES TO REPAIR A SUBSTANTIAL DEFECT
OR CONDITION WITHIN TWENTY DAYS OF RECEIPT OF NOTICE SENT BY YOU TO THE
MANUFACTURER BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED; THEN YOU MAY BE ENTITLED
TO EITHER A COMPARABLE CAR OR A REFUND OF YOUR PURCHASE PRICE, PLUS LICENSE AND
REGISTRATION FEES, MINUS A MILEAGE ALLOWANCE ONLY IF THE VEHICLE HAS BEEN DRIVEN
MORE THAN 12,000 MILES.
(5) A MANUFACTURER MAY DENY LIABILITY IF THE PROBLEM IS CAUSED BY ABUSE, NEGLECT, OR
UNAUTHORIZED MODIFICATIONS OF THE CAR.
(6) A MANUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE
PRICE IF THE PROBLEM DOES NOT SUBSTANTIALLY IMPAIR THE VALUE OF YOUR CAR.
(7) IF A MANUFACTURER HAS ESTABLISHED AN ARBITRATION PROCEDURE, THE MANUFACTURER MAY
REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE PRICE UNTIL YOU FIRST
RESORT TO THE PROCEDURE.
(8) IF THE MANUFACTURER DOES NOT HAVE AN ARBITRATION PROCEDURE, YOU MAY RESORT TO ANY
REMEDY BY LAW AND MAY BE ENTITLED TO YOUR ATTORNEY’S FEES IF YOU PREVAIL.
(9) NO CONTRACT OR AGREEMENT CAN VOID ANY OF THESE RIGHTS.
NOTICE TO CONSUMERS STATE OF NEW YORK
NEW CAR LEMON LAW BILL OF RIGHTS

Scheduled Maintenance Record38
Service #15
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #16
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #17
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:Service #18
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #19
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #20
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership: