SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 673
Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system, and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
678 IF YOU NEED CONSUMER ASSISTANCE
About Your Brakes....................... .480
Adding Engine Coolant (Antifreeze) ............626
Adding Fuel ............................ .539
Additives, Fuel .......................... .537
AirBag.................................63 Advance Front Air Bag ....................65
Air Bag Operation .......................66
Air Bag Warning Light ....................71
Enhanced Accident Response ................71
Event Data Recorder (EDR) .................74
FrontAirBag...........................63
If A Deployment Occurs ...................69
Knee Impact Bolsters .....................67
Maintaining Your Air Bag System ............73
Air Bag Deployment ........................63
Air Bag Light ..................... .71, 101, 320
Air Bag Maintenance .......................73
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .603
Air Conditioner Maintenance .................610Air Conditioning
......................... .415
Air Conditioning Controls ...................415
Air Conditioning Filter ..................427, 612
Air Conditioning, Operating Tips ...........425, 428
Air Conditioning Refrigerant ..............610, 611
Air Conditioning System .............415, 419, 610
Air Pressure, Tires ........................ .510
Alarm (Security Alarm) ..................20, 322
Alterations/Modifications, Vehicle ...............9
Antenna, Satellite Radio .................380, 401
Antifreeze (Engine Coolant) ...............625, 659
Disposal ............................. .628
Anti-Lock Brake System (ABS) ................482
Anti-Lock Warning Light ....................325
Appearance Care ........................ .638
Arming System (Security Alarm) ...............20
Assistance Towing ........................ .129
Assist, Hill Start ......................... .484
Auto Down Power Windows ..................44
682 INDEX
Caps, FillerFuel ................................ .539
Power Steering ........................ .477
Radiator (Coolant Pressure) ................628
Carbon Monoxide Warning ...............100, 538
Cargo Light ............................ .174
Car Washes ............................ .639
Cellular Phone ...........................115
Center High Mounted Stop Light ..............658
Certification Label ........................ .541
Chains, Tire ............................ .521
Changing A Flat Tire ...................... .573
Chart, Tire Sizing ........................ .500
Check Engine Light (Malfunction Indicator Light) . .597
Checking Your Vehicle For Safety ...............99
Checks, Safety ............................99
Child Restraint ............................75
Child Restraints Booster Seats ...........................79 Child Restraints
.........................75
Child Seat Installation .....................94
How To Stow An Unused ALR Seat Belt ........90
Infants And Child Restraints ................77
Install A LATCH-Compatible Child Restraint ....89
Installing Child Restraints Using The Vehicle Seat
Belt ..................................91
Locating The LATCH Anchorages ............86
Lower Anchors And Tethers For Children .......82
Older Children And Child Restraints ..........78
Seating Positions ........................81
Child Safety Locks .........................42
Clean Air Gasoline ....................... .535
Cleaning Wheels .............................. .641
Climate Control ......................... .415
Clock .......................... .359, 368, 385
Cold Weather Operation ....................435
Compact Disc (CD) Maintenance ..............412
684 INDEX
Disabled Vehicle Towing....................589
Disarming, Security System ...................21
Disposal Antifreeze (Engine Coolant) ................628
Door Locks ..............................38
Child-Protection Door Lock — Rear Doors ......42
Door Locks ............................38
KeyFob...............................38
Remote ...............................38
Remote Keyless Entry (RKE) ................38
Door Locks, Automatic ......................41
Doors ..................................32
Driver’s Seat Back Tilt ..................... .154
Driving ............................... .462
Dual Top ........................... .194, 198
Electrical Outlet, Auxiliary (Power Outlet) ........185
Electrical Power Outlets .....................185
Electric Remote Mirrors .....................113 Electronic Brake Control System
...............481
Anti-Lock Brake System ..................482
Electronic Roll Mitigation .................495
Traction Control System ...................487
Electronic Speed Control (Cruise Control) ........181
Electronic Stability Control (ESC) ..............488
Electronic Throttle Control Warning Light ........323
Electronic Vehicle Information Center (EVIC) ......344
Emergency Brake ........................ .478
Emergency, In Case Of Jacking .............................. .573
Jump Starting ......................... .581
Tow Hooks ........................... .586
Emission Control System Maintenance ..........597
Engine Air Cleaner .......................... .603
Block Heater ......................... .437
Break-In Recommendations .................98
Compartment ......................... .595
686 INDEX
Automatic Door.........................41
Child Protection .........................42
Door .................................38
Power Door ............................40
Lubrication, Body ........................ .614
Lug Nuts .............................. .571
Maintenance Free Battery ....................609
Maintenance Procedures ....................599
Maintenance Schedule ..................... .664
Malfunction Indicator Light (Check Engine) . . .326, 597
Manual, Service ......................... .678
Manual Transmission ...................438, 636
Fluid Level Check ...................... .636
Lubricant Selection ...................636, 662
Shift Speeds .......................... .439
Master Cylinder (Brakes) ....................631
Methanol .............................. .535
Mini-Trip Computer ....................338, 347 Mirrors
.................................111
Automatic Dimming .....................112
Electric Powered ........................113
Electric Remote .........................113
Heated ...............................114
Outside ..............................112
Rearview .............................111
Vanity ...............................114
Modifications/Alterations, Vehicle ...............9
Modular Hard Top ....................... .206
Monitor, Tire Pressure System ................523
MOPAR Parts ........................ .598, 677
MTBE/ETBE ........................... .535
New Vehicle Break-In Period ..................98
Occupant Restraints ........................47
Octane Rating, Gasoline (Fuel) .............534, 660
Oil Change Indicator ...................... .353
692 INDEX
Replacement Keys.........................17
Replacement Parts ........................ .598
Replacement Tires ........................ .519
Reporting Safety Defects ....................677
Resetting Oil Change Indicator ................353
Restraint, Head .......................... .160
Restraints, Child ...........................75
Restraints, Occupant ........................47
Rotation, Tires .......................... .522
Safety Checks Inside Vehicle .................101
Safety Checks Outside Vehicle ................103
Safety Defects, Reporting ....................677
Safety, Exhaust Gas ....................... .100
Safety Information, Tire .....................499
Safety Tips ...............................99
Satellite Radio Antenna ..................380, 401
Schedule, Maintenance .....................664 Seat Belt
Adjustable Upper Shoulder Belt Anchorage ......57
Automatic Locking Retractor (ALR) ...........60
Energy Management Feature ................60
Lap/Shoulder Belt Operation ................54
Lap/Shoulder Belts .......................51
Lap/Shoulder Belt Untwisting ...............56
Pregnant Women ........................59
Seat Belt Extender .......................58
Seat Belt Pretensioner .....................59
Seat Belt Reminder .......................49
Seat Belt System .........................47
Seat Belt Maintenance ..................... .643
Seat Belt Reminder .........................49
Seat Belts ........................... .49, 101
Adjustable Shoulder Belt ...................57
Adjustable Upper Shoulder Anchorage .........57
Child Restraint ..........................75
Extender ..............................58
10
INDEX 695
Towing......................... .544, 548, 589
24-Hour Towing Assistance ................129
Disabled Vehicle ....................... .589
Recreational .......................... .563
Weight .............................. .548
Towing Assistance ........................ .129
Towing Vehicle Behind A Motorhome ...........563
Trac-Lok Rear Axle ....................... .458
Traction Control ......................... .487
Trailer Sway Control (TSC) ..................496
Trailer Towing .......................... .544
Cooling System Tips .....................562
Hitches ............................. .546
Minimum Requirements ..................556
Trailer And Tongue Weight .............548, 555
Wiring .............................. .559
Trailer Towing Guide ...................... .548
Trailer Weight ........................... .548Transaxle
Autostick ............................ .451
Transfer Case ........................... .637
Fluid ............................... .662
Four-Wheel-Drive Operation ...............454
Maintenance .......................... .637
Transmission ........................... .632
Automatic ........................ .445, 632
Fluid ............................... .662
Manual ............................. .438
Shifting ............................. .442
Transmitter Battery Service (Remote Keyless Entry) ....................27
Tread Wear Indicators ..................... .518
Trip Computer .......................... .338
Turn Signals ..................... .170, 657, 658
UCI Connector .......................... .404
10
INDEX 699