2016 INFINITI QX60-HYBRID navigation

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, refer to “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. For additional information, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-155

3.Use Air Conditioning (A/C) at Higher
Vehicle Speeds
● Below 40 mph (64 km/h), it is more effi-
cient to open windows to cool the vehicle
due to reduced engine load
● Above 40 mph (64 km/h), it is more effi-
cient to use A/C to cool the vehicle due to
increased aerodynamic drag
● Recirculating the cool air in the cabin
when the A/C is on reduces cooling load
● Turn off air conditioning when it is not
necessary
4. Drive at Economical Speeds and Dis-
tances
● Observing the speed limit and not ex-
ceeding 60 mph (97 km/h) (where legally
allowed) can improve fuel efficiency due
to reduced aerodynamic drag
● Maintaining a safe following distance be-
hind other vehicles reduces unnecessary
braking
● Safely monitoring traffic to anticipate
changes in speed permits reduced brak-
ing and smooth acceleration changes
● Select a gear range suitable to road con-
ditions ●
Frequent short-distance driving can re-
duce fuel economy
5. Use Cruise Control
● Using cruise control during highway driv-
ing helps maintain a steady speed
● Cruise control is particularly effective in
providing fuel savings when driving on flat
terrains
6. Plan for the Shortest Route
● Utilize a map or navigation system to de-
termine the best route to save time
7. Avoid Idling
● Shutting off your hybrid system when safe
for stops exceeding 30–60 seconds
saves fuel and reduces emissions
8. Buy an Automated Pass for Toll Roads
● Automated passes permit drivers to use
special lanes to maintain cruising speed
through the toll and avoid stopping and
starting
9. Winter Warm Up
● Limit idling time to minimize impact to fuel
economy
● Vehicles typically need no more than
30 seconds of idling at start-up to effec- tively circulate the engine oil before driv-
ing
● Your vehicle will reach its ideal operating
temperature more quickly while driving
versus idling
● Park your vehicle in moderate ambient
temperatures when possible
10. Keeping your Vehicle Cool
● Park your vehicle in a covered parking
area or in the shade whenever possible
● When entering a hot vehicle, opening the
windows will help to reduce the inside
temperature faster, resulting in reduced
demand on your A/C system
11. Cargo
● Avoid transporting unnecessary luggage
in the vehicle
● Avoid carrying luggage in the roof rack
which can increase aerodynamic drag
12. Break-in
● Your vehicle may need a break-in period
for more than 4,000 miles to improve the
fuel economy
● Avoid measuring fuel economy within ini-
tial 1,200 miles
5-130Starting and driving

When planning to drive your INFINITI ve-
hicle in another country,you should first find
out if the fuel available is suitable for your vehi-
cle’s engine.
Using fuel with an octane rating that is too low
may cause engine damage. All gasoline vehicles
must be operated with unleaded gasoline. There-
fore, avoid taking your vehicle to areas where
appropriate fuel is not available.
When transferring the registration of your
vehicle to another country, state, province
or district, it may be necessary to modify the
vehicle to meet local laws and regulations.
The laws and regulations for motor vehicle emis-
sion control and safety standards vary according
to the country, state, province or district; there-
fore, vehicle specifications may differ.
When any vehicle is to be taken into an-
other country, state, province or district and
registered, its modifications, transporta-
tion, and registration are the responsibility
of the user. INFINITI is not responsible for
any inconvenience that may result.
VEHICLE IDENTIFICATION NUMBER
(VIN) PLATE
The VIN plate is located as shown. This number is
the identification for your vehicle and is used in
the vehicle registration.
The VIN number is also available through the
center display screen. For additional information,
refer to your “Navigation System Owner’s
Manual”.
VEHICLE IDENTIFICATION NUMBER
(chassis number)
The vehicle identification number is located as
shown.
TI1050MLTI2028
WHEN TRAVELING OR REGISTERING
IN ANOTHER COUNTRY VEHICLE IDENTIFICATION
9-10Technical and consumer information

C
Capacities and recommended fuel/lubricants . .9-2
Cargo area storage bin .............2-57
Cargo light ....................2-68
Cargo (See vehicle loading information) . . . .9-14
Car phone or CB radio .............4-111
CD care and cleaning ..............4-97
CD player (See audio system) .........4-76
Check tire pressure ...............2-29
Child restraints .......1-24, 1-24, 1-26, 1-28
LATCH (Lower Anchors and Tethers for
CHildren) System ..............1-28
Precautions on child
restraints .........1-27, 1-34, 1-39, 1-45
Top tether strap anchor point locations . .1-31
Child restraint with top tether strap .......1-31
Child safety rear door lock ............3-6
Chimes, audible reminders ...........2-15
Cleaning exterior and interior ........7-2, 7-4
Clock setting
(models with Navigation System) ........4-19
Clock setting
(models without Navigation System) ......4-10
C.M.V.S.S. certification label ..........9-11
Cold weather driving ..............5-145
Compact disc (CD) player ...........4-76
Console box ...................2-54
Continuously Variable Transmission (CVT) . . .5-17 Continuously Variable Transmission (CVT)
fluid ......................8-14
Driving with Continuously Variable
Transmission (CVT) .............5-17
Control panel buttons ..............4-12
Brightness/contrast button ......4-11, 4-21 Enter button
...............4-4, 4-12
Without navigation system ..........4-4
Controls Audio controls (steering wheel) .......4-98
Heater and air conditioner controls .....4-50
Coolant Capacities and recommended
fuel/lubricants .................9-2
Changing engine coolant ...........8-9
Checking engine coolant level ........8-9
Checking inverter coolant level .......8-10
Corrosion protection ..............

.7-7
Cruise control ...............5-73, 5-74
Cup holders ...................2-55
D
Daytime running light system (Canada only) . .2-41
Defroster switch Rear window defroster switch .......2-38
Digital Versatile Disc (DVD) player .......4-80
Dimensions and weights .............9-9
Dimmer switch for instrument panel ......2-42
Display ......................2-16
Display controls
(see control panel buttons) ........4-4, 4-12
Distance Control Assist (DCA) system .....5-95
Doors ........................3-4
Drive belt .....................8-19
Drive positioner, Automatic ...........3-34
Driving Cold weather driving ............5-145
Driving with Continuously Variable
Transmission (CVT) .............5-17
Precautions when starting and driving . . . .5-4 Driving the vehicle
................5-17
Dual head restraint DVD system ........4-99
Dual power moonroof ...........2-64, 2-64
E
Economy - fuel .................5-131
Emission control information label .......9-11
Emission control system warranty .......9-30
Engine Before starting the engine ..........5-16
Block heater ................5-146
Capacities and recommended
fuel/lubricants .................9-2
Changing engine coolant ...........8-9
Changing engine oil .............8-12
Changing engine oil filter ..........8-13
Checking engine coolant level ........8-9
Checking engine oil level ..........8-11
Engine compartment check locations . . . .8-7
Engine cooling system ............8-8
Engine oil ...................8-11
Engine oil

and oil filter recommendation . . .9-6
Engine oil viscosity ..............9-7
Engine serial number ............9-11
Engine specifications .............9-8
Starting the engine .............5-16
Enter button .................4-4, 4-12
Event Data recorders ..............9-32
Exhaust gas (Carbon monoxide) .........5-4
Explanation of maintenance items ........8-2
Extended storage switch ............2-51
10-2

Types of tires.................8-35
Uniform tire quality grading .........9-29
Wheels and tires ...............8-29
Wheel/tire size .................9-9
Tire pressure ...................8-29
Low tire pressure warning light .......2-10
Tire Pressure Monitoring System (TPMS) . . . .5-5
Top tether strap child restraint .........1-31
Towing Flat towing ..................9-28
Towing load/specification ..........9-22
Tow truck towing ...............6-14
Trailer towing .................9-18
Towing a trailer ..................9-18
Transceiver HomeLink® Universal
Transceiver .......2-68, 2-69, 2-71, 2-72
Transmission Continuously Variable Transmission (CVT)
fluid ......................8-14
Driving with Continuously Variable
Transmission (CVT) .............5-17
Travel (See registering a vehicle in another
country) ......................9-10
Trip odometer ...................2-5
Turn signal switch ................2-42
U
Uniform tire quality grading ...........9-29
USB interface Audio file operation ..........4-84, 4-85
Video file operation .............4-87
USB (Universal Serial Bus) Connection Port
(models with Navigation System) ........4-85USB (Universal Serial Bus) Connection Port
(models without Navigation System)
......4-83
V
Vanity mirror ...................3-31
Vehicle dimensions and weights .........9-9
Vehicle does not start ..............6-10
Vehicle dynamic control (VDC) off switch . . .2-47
Vehicle dynamic control (VDC) system . . . .5-137
Vehicle Dynamic Control (VDC) system . . .5-137
Vehicle identification ...............9-10
Vehicle identification number (VIN) .......9-10
Vehicle identification number (VIN)
(Chassis number) ................9-10
Vehicle identification number (VIN) plate . . . .9-10
Vehicle immobilizer system ...........5-16
V ehicle

Information Display ...........2-16
Vehicle loading information ...........9-14
Vehicle recovery ..............6-16, 6-17
Vehicle security system .............2-32
(INFINITI vehicle immobilizer system) ,
engine start ...........2-34, 3-4, 5-16
Vents .......................4-48
Visors .......................3-31
Voice Prompt Interrupt ........4-115, 4-128
Voice recognition system ...........4-138
W
Warning Air bag warning light .........1-66, 2-12
Anti-lock brake warning light .........2-8
Battery charge warning light .........2-8Blind Spot Intervention (BSI) warning
light
......................5-45
Blind Spot Warning (BSW) warning
light ......................5-36
Brake warning light ...........2-8, 2-9
Distance Control Assist (DCA) .......5-95
Hazard warning flasher switch ........6-2
Lane Departure Prevention . .5-25, 5-30, 5-33
Lane Departure Warning
light ...............5-25, 5-30, 5-33
Loose fuel cap warning ...........2-30
Low fuel warning light ......2-9, 2-11, 2-28
Low tire pressure warning light .......2-10
Low windshield-washer fluid warning
light ......................2-29
Passenger air bag and status light .....1-57
Seat belt warning light ........1-18, 2-12
Supplemental air bag warning
light ..................1-66, 2-12
Vehicle security system ...........2-32
Warning/indicator lights and audible
reminders .................2-7, 2-8
Warning labels (for SRS) ..........1-65
Warning/indicator lights and audible
reminders ...................2-7, 2-8
Audible reminders ............2-7, 2-8
Indicator lights ..............2-7, 2-8
Warning lights ..............2-7, 2-8
W arning

lights ................2-7, 2-8
Warning systems switch ............2-48
Washer switch Rear window wiper and washer
switches ...................2-37
Weights (See dimensions and weights) .....9-9
Wheels and tires .................8-29
Wheel/tire size ...................9-9
10-7