2016 INFINITI QX60-HYBRID bluetooth

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, refer to “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. For additional information, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-155

10 Index
2nd row bench seat adjustment......1-5, 1-7
A
Active noise control ..............5-147
Aiming control, headlights ...........2-41
Air bag (See supplemental restraint
system) .....................1-48
Air bag system Front (See supplemental front impact air bag
system) ...................1-55
Air bag warning labels .............1-65
Air bag warning light ...........1-66, 2-12
Air bag warning light, supplemental . .1-66, 2-12
Air Cleaner ...................8-20
Air cleaner housing filter ............8-20
Air conditioner Air conditioner specification label .....9-12
Air conditioner system refrigerant and
oil recommendations .............9-7
Heater and air conditioner (automatic)
(if so equipped) ...............4-49
Heater and air conditioner controls . . . .4-50
Servicing air conditioner ..........4-57
Alarm system
(See vehicle security system) .........2-32
Anchor point locations .............1-31
Antenna .....................4-99
Antifreeze ...................5-145
Anti-lock brake warning light ..........2-8
Anti-lock Braking System (ABS) .......5-136
Armrests .....................1-8 Around View® Monitor
.............4-31
Audible reminders ...............2-15
Audio system ..................4-57
AM radio reception .............4-58
Bluetooth® audio ..............4-94
Bluetooth® streaming audio ........4-94
Compact disc (CD) player .........4-76
Digital Versatile Disc (DVD) Player
Operation ..................4-80
FM/AM/SAT radio with compact disc
(CD) player .................4-72
FM radio reception .............4-57
iPod® Player .............4-88, 4-90
iPod® player operation .......4-88, 4-90
Radio ....................4-57
Steering wheel

audio control switch . . .4-98
Autolight switch .................2-39
Automatic Automatic drive positioner .........3-34
Automatic power window switch .....2-61
Automatic anti-glare inside mirror .......3-32
Automatic door locks ..............3-6
Automatic drive positioner ...........3-34
B
Backup Collision Intervention (BCI) system. .5-56
Backup Collision Warning (BCW) system . .5-56
Battery .................5-145, 8-17
Charge warning light .............2-8
Battery replacement ..............8-25
INFINITI Intelligent Key ...........8-25 Keyfob ...................8-25
Before starting the engine ...........5-16
Belt (See drive belt) ..............8-19
Blind Spot Intervention (BSI) system .....5-45
Blind Spot Warning (BSW) warning
system ......................5-36
Block heater Engine ...................5-146
Bluetooth® audio ................4-94
Bluetooth® hands-free phone
system .................4-112, 4-126
Booster seats ..................1-45
Brake Anti-lock Braking System (ABS) .....5-136
Brake fluid ..................8-15
Brake light (See stop light) .........8-27
Brake system ...............5-135
Brake warning light ...........2-8, 2-9
Brake wear indicators ........2-15, 8-22
Parking brake operation ..........5-22
Self-adjusting brakes ............8-22
Brake fluid ....................8-15
Brakes ......................8-22
Brake system .................5-135
Break-in schedule ...............5-129
Brightness/contrast button .......4-11, 4-21
Brightness control Instrument panel ..............2-42
Bulb check/instrument panel ..........2-7
Bulb replacement ................8-27

F
Flashers (See hazard warning flasher switch) . .6-2
Flat tire .......................6-3
Floor mat positioning aid .............7-6
Fluid Brake fluid ..................8-15
Capacities and recommended
fuel/lubricants .................9-2
Continuously Variable Transmission (CVT)
fluid ......................8-14
Engine coolant .................8-8
Engine oil ...................8-11
Inverter coolant ............8-10, 8-11
Power steering fluid .............8-15
Windshield-washer fluid ...........8-16
F.M.V.S.S. certification label ...........9-11
Fog light switch .................2-43
Forward Emergency Braking (FEB) .......2-9
Front air bag system
(See supplemental restraint system) ......1-55
Front power seat adjustment ...........1-3
Front seats .....................1-2
Fuel Capacities and recommended
fuel/lubricants .................9-2
Fuel economy ................5-131
Fuel-filler door and cap ...........3-27
Fuel gauge ...................2-6
Fuel octane rating ...............9-5
Fuel recommendation .............9-4
Loose fuel cap warning ...........2-30
Fuel Cell Vehicle (FCV) System Tire pressure .................8-29
Fuel-filler door ..................3-27 Fuel gauge
.....................2-6
Fuses .......................8-23
Fusible links ...................8-24
G
Garage door opener, HomeLink® Universal
Transceiver .........2-68, 2-69, 2-71, 2-72
Gascap .....................3-27
Gauge Fuel gauge ...................2-6
Odometer ...................2-5
P ower

meter ..................2-6
Speedometer .................2-5
Tachometer ..................2-5
Trip odometer .................2-5
General maintenance ...............8-2
Glove box .....................2-54
Glove box lock ..................2-54
H
Hands-free phone system,
Bluetooth® ...............4-112, 4-126
Hazard warning flasher switch ..........6-2
Headlight aiming control ............2-41
Headlight and turn signal switch ........2-38
Headlight control switch ............2-39
Headlights ....................8-27
Headlights, aiming control ............2-41
Head restraints ..................1-10
Heated rear seats ................2-45
Heated seats ...............2-44, 2-46
Heated steering wheel .............2-47 Heater
Heater and air conditioner (automatic)
(if so equipped) ...............4-49
Heater and air conditioner controls .....4-50
Heater operation ...............4-50
Heater and air conditioner (automatic) .....4-49
High voltage components ..........HEV-11
HomeLink® Universal
Transceiver .........2-68, 2-69, 2-71, 2-72
Hood .......................3-21
Hook Luggage hook ................2-58
Horn .......................2-43
Hybrid System Stops operating while driving .........6-9
Vehicle does not start ............6-10
Hybrid vehicle characteristics ........HEV-12
I
Ignition Switch Push-Button Ignition Switch ........5-13
Image viewer ..................

.4-22
Immobilizer system ................5-16
Important vehicle information label .......9-11
In-cabin microfilter ................8-20
Increasing fuel economy ............5-131
Indicator lights and audible reminders
(See warning/indicator lights and audible
reminders) ..................2-7, 2-8
INFINITI Drive mode selector ..........5-23
INFINITI Intelligent Key System .......3-2, 3-7
INFINITI vehicle immobilizer
system ................2-34, 3-4, 5-16
INFINITI voice recognition system .......4-138
10-3

Map lights....................2-67
Map pocket ....................2-52
Memory Seat ...................3-34
Meters and gauges ................2-4
Instrument brightness control ........2-42
Mirror Automatic anti-glare inside mirror ......3-32
Outside mirrors ...............3-32
Vanity mirror .................3-31
Mirrors ......................3-32
Moonroof ..................2-62, 7-5
Moving Object Detection (MOD) ........4-44
O
Octane rating (See fuel octane rating) ......9-5
Odometer .....................2-5
Oil Capacities and recommended
fuel/lubricants .................9-2
Changing engine oil .............8-12
Changing engine oil filter ..........8-13
Checking engine oil level ..........8-11
Engine oil ...................8-11
Engine oil and oil filter recommendation . . .9-6
Engine oil viscosity ..............9-7
One shot call ..............4-115, 4-128
Outside mirrors .................3-32
Owner’s manual order form ...........9-33
Owner’s manual/service manual order
information ....................9-33 P
Parking Parking brake operation ...........5-22
Parking/parking on hills ..........5-135
Parking brake ...................5-22
Personal lights ..................2-67
Phone, Bluetooth® hands-free
system .................4-112, 4-126
Power Power door locks ............3-5, 3-6
Power outlet ..............2-49, 2-50
Power rear windows .............2-61
Power steering fluid ............ .8-15
P ower

steering system ...........5-135
Power windows ...............2-59
Rear power windows ............2-61
Power inverter switch ..............2-48
Power meter ....................2-6
Power outlet ................2-49, 2-50
Power steering .................5-135
Power steering fluid ...............8-15
Precautions Maintenance precautions ...........8-5
On-pavement and off-road driving
precautions ..................5-8
Precautions on booster
seats ...........1-27, 1-34, 1-39, 1-45
Precautions on child
restraints .........1-27, 1-34, 1-39, 1-45
Precautions on seat belt usage .......1-15
Precautions on supplemental restraint
system ....................1-48
Precautions when starting and driving . . . .5-4 Predictive Forward Collision Warning
(PFCW)
.....................5-118
Push starting ...................6-13
R
Radio Car phone or CB radio ...........4-111
FM/AM/SAT radio with compact disc (CD)
player .....................4-72
Steering wheel audio control switch . . . .4-98
Rain sensor ....................2-36
Readiness for inspection maintenance (I/M)
test ........................9-31
Rear Cross Traffic Alert (RCTA) ........5-65
Rear power windows ..............2-61
RearView Monitor ................4-24
Rear window defroster switch .........2-38
Rear window wiper and washer switches . . .2-37
Recommended Fluids ...............9-2
Recorders Event Data ..................9-32
Refrigerant recommendation ...........9-7
Registering a vehicle in another country . . . .9-10
Remote Start ...............3-19, 5-17
Reporting safety defects (US only) .......9-30
Roof rack .....................2-58
S
Safety Child safety

rear door lock ..........3-6
Child seat belts .....1-27, 1-34, 1-39, 1-45
Reporting safety defects (US only) .....9-30
10-5

Seat adjustmentFront power seat adjustment .........1-3
Second row bench seats ........1-5, 1-7
Seatback pockets ................2-52
Seat belt Child safety ..................1-24
Infants and small children ..........1-24
Injured Person ................1-18
Larger children ................1-25
Precautions on seat belt usage .......1-15
Pregnant women ...............1-18
Seat belt extenders .............1-23
Seat belt maintenance ............1-23
Seat belts ................1-15, 7-6
Three-point type with retractor .......1-19
Seat belt extenders ...............1-23
Seat belt warning light ..........1-18, 2-12
Seats 2nd row bench seat adjustment . . . .1-5, 1-7
Adjustment ...................1-2
Armrests ....................1-8
Automatic drive positioner ..........3-34
Front seats ...................1-2
Heated seats .............2-44, 2-46
Seats/floor mats ..................7-5
Security indicator light ..............2-14
Security system (INFINITI vehicle immobilizer system) ,
engine start ...........2-34, 3-4, 5-16
Security systems Vehicle security system ...........2-32
Self-adjusting brakes ..............8-22
Service manual order form ...........9-33
Servicing air conditioner .............4-57
Spark plug replacement .............8-19
Spark plugs ...................8-19 Specifications
...................9-8
Speedometer ...................2-5
SRS warning label ................1-65
Stability control................

.5-137
Starting Before starting the engine ..........5-16
Jump starting .............6-11, 8-18
Precautions when starting and driving . . . .5-4
Push starting .................6-13
Starting the engine .............5-16
Starting the engine ...............5-16
Steering Heated steering wheel ...........2-47
Power steering fluid .............8-15
Power steering system ...........5-135
Steering wheel ..................3-29
Steering wheel audio control switch ......4-98
Stop light .....................8-27
Storage ......................2-52
Storage bin ....................2-57
Storage tray ...................2-53
Sunglasses case .................2-55
Sunglasses holder ................2-55
Sunroof .......................7-5
Sunroof (see Moonroof) .............2-62
Sun visors ....................3-31
Supplemental air bag warning labels ......1-65
Supplemental air bag warning light . . .1-66, 2-12
Supplemental front impact air bag system . . .1-55
Supplemental restraint system Information and warning labels .......1-65
Precautions on supplemental restraint
system ....................1-48
Supplemental restraint system
(Supplemental air bag system) .........1-48Switch
Autolight switch ...............2-39
Automatic power window switch ......2-61
Fog light switch ...............2-43
Hazard warning flasher switch ........6-2
Headlight aiming control ..........2-41
Headlight and turn signal switch ......2-38
Headlight control switch ..........2-39
Instrument brightness control ........2-42
P ower

door lock switch .........3-5, 3-6
Power inverter switch ............2-48
Rear window defroster switch .......2-38
Rear window wiper and washer
switches ...................2-37
Steering wheel switch for audio
control/Bluetooth® Hands-Free Phone
System ....................4-98
Turn signal switch ..............2-42
Vehicle dynamic control (VDC) off
switch .....................2-47
T
Tachometer ....................2-5
Theft (INFINITI vehicle immobilizer system) ,
engine start ...........2-34, 3-4, 5-16
Three-way catalyst ................5-4
Tire Flat tire .....................6-3
Spare tire ................6-4, 8-39
Tire and Loading Information label .....9-12
Tire chains ..................8-36
Tire pressure .................8-29
Tire rotation ..................8-37
10-6