2016 INFINITI QX60-HYBRID USB

Troubleshooting guide
SymptomCause and Countermeasure
Cannot play Check if the CD/USB device is inserted correctly.
Check if the CD is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3” or “.WMA” cannot be played. In addition, the character codes and number of characters for folder names and
file names should be in compliance with the specifications.
Check if the disc or file is generated in an irregular format. This may occur depending on the variation or the setting of the compressed audio file writ-
ing application or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/USB device is protected by copyright.
Poor sound quality Check if the CD is scratched or dirty.
It takes a relatively long time
before the music starts
playing. If there are many folders or file levels on the CD/USB device, or if it is a multisession disc, some time may be required before the music starts playing.
Music cuts off or skips The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
files Skipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to the
next song when playing If an unsupported compressed audio file has been given a supported extension like “.MP3”, or when play is prohibited by copyright protection, the
player will skip to the next song.
Songs do not play back in
the desired order The playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on the USB device.
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CD, DVD or USB with Compressed
Audio Files (models with Navigation
System)
The file types supported by this system are MP3,
WMA, AAC/M4A and ATRAC3.
Explanation of terms● MP3 — MP3 is short for Moving Pictures
Experts Group Audio Layer 3. MP3 is the
most well known compressed digital audio
file format. This format allows for near “CD
quality” sound, but at a fraction of the size of
normal audio files. MP3 conversion of an
audio track can reduce the file size by ap-
proximately 10:1 ratio (Sampling: 44.1 kHz,
Bit rate: 128 kbps) with virtually no percep-
tible loss in quality. The compression re-
duces certain parts of sound that seem in-
audible to most people.
● WMA — Windows Media Audio (WMA) is a
compressed audio format created by Micro-
soft as an alternative to MP3. The WMA
codec offers greater file compression than
the MP3 codec, enabling storage of more
digital audio tracks in the same amount of
space when compared to MP3s at the same
level of quality.* ●
AAC/M4A — Advanced Audio Coding
(AAC) is a lossy audio compression format.
Audio files that have been encoded with
AAC are generally smaller in size and deliver
a higher quality of sound than MP3.
● ATRAC3, ATRAC3 Plus — Adaptive Trans-
form Acoustic Coding (ATRAC) is a lossy
audio compression format developed by
Sony.
● Bit rate — Bit rate denotes the number of
bits per second used by a digital music file.
The size and quality of a compressed digital
audio file is determined by the bit rate used
when encoding the file.
● Sampling frequency — Sampling frequency
is the rate at which the samples of a signal
are converted from analog to digital (A/D
conversion) per second.
● Multisession — Multisession is one of the
methods for writing data to media. Writing
data once to the media is called a single
session, and writing more than once is called
a multisession. ●
ID3/WMA Tag — The ID3/WMA tag is the
part of the encoded MP3 or WMA file that
contains information about the digital music
file such as song title, artist, album title,
encoding bit rate, track time duration, etc.
ID3 tag information is displayed on the
Album/Artist/Track title line on the display.
* Windows®, Windows Media® and Windows
Vista® are registered trademarks or trademarks
of Microsoft Corporation in the United States of
America and/or other countries.
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Playback order
Music playback order of a CD, DVD or USB
device with compressed audio files is as illus-
trated.● The folder names of folders not containing
compressed audio files are not shown in the
display.
● If there is a file in the top level of the
disc/USB, “Root Folder” is displayed.
● The playback order is the order in which the
files were written by the writing software, so
the files might not play in the desired order.
Playback order chart
WHA1374
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Specification chart
Supported mediaCD, CD-R, CD-RW, DVD-ROM, DVD±R, DVD±RW, DVD±R DL, USB 2.0
Supported file systems CD, CD-R, CD-RW, DVD-ROM, DVD±R, DVD±RW, DVD±R DL, ISO9660 LEVEL1, ISO9660 LEVEL2, Romeo, Joliet
* ISO9660 Level 3 (packet writing) is not supported.
* Files saved using the Live File System component (on a Windows Vista® operating system-based computer) are not
supported.
UDF Bridge (UDF 1.02 + ISO9660) , UDF 1.5, UDF 2.0
* VDF 1.5/VDF 2.0 (packet writing) is not supported.
USB memory: FAT16, FAT32
Supported
versions*1 MP3
Version
MPEG1, MPEG2, MPEG2.5
Sampling frequency 8 kHz - 48 kHz
Bit rate 8 kbps - 320 kbps, VBR*4
WMA*2 Version WMA7, WMA8, WMA9
Sampling frequency 32 kHz - 48 kHz
Bit rate 32 kbps - 192 kbps, VBR*4
AAC Sampling frequency 8 kHz - 96 kHz Bit rate 16 kbps - 320 kbps, VBR*4
ATRAC Version ATRAC3, ATRAC3 Plus
Tag information (Song title and artist name) ID3 tag VER1.0, VER1.1, VER2.2, VER2.3, VER 2.4 (MP3 only)
WMA tag (WMA only)
Folder levels Folder levels: 8, Folders: 255 (including root folder) , Files: 512 (Max. 255 files for one folder)
Text character number limitation 128 characters
Displayable character codes*3 01: ASCII, 02: ISO-8859-1, 03: UNICODE (UTF-16 BOM Big Endian) , 04: UNICODE (UTF-16 Non-BOM Big
Endian) , 05: UNICODE (UTF-8) , 06: UNICODE (Non-UTF 16 BOM Little Endian) , 07: SHIFT-JIS
*1 Files created with a combination of 48 kHz sampling frequency and 64 kbps bit rate cannot be played.
*2 Protected WMA files (DRM) cannot be played.
*3 Available codes depend on what kind of media, versions and information are going to be displayed.
*4 When VBR files are played, the playback time may not be displayed correctly.
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Troubleshooting guide
SymptomCause and Countermeasure
Cannot play Check if the CD/DVD/USB device was inserted correctly.
Check if the CD/DVD is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”, “.WMA”, “.AAC”, “.M4A” or “.AA3” cannot be played. In addition, the character codes and number of charac-
ters for folder names and file names should be in compliance with the specifications.
Check if the disc or file is generated in an irregular format. This may occur depending on the variation or the setting of the compressed audio file writ-
ing application or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/DVD/USB device is protected by copyright.
Poor sound quality Check if the CD/DVD is scratched or dirty.
It takes a relatively long time
before the music starts
playing. If there are many folders or file levels on the CD/DVD/USB device, or if it is a multisession disc, some time may be required before the music starts
playing.
Music cuts off or skips The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
files Skipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to the
next song when playing If an unsupported compressed audio file has been given a supported extension like “.MP3”, or when play is prohibited by copyright protection, the
player will skip to the next song.
Songs do not play back in
the desired order The playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on the USB device.
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Requirements for Supporting Video Playback
Media CD, CD-R, CD-RW, DVD, DVD±R, DVD±RW, DVD±RW DL, USB 2.0 Memory
File SystemsCD, CD-R, CD-RW, DVD,
DVD±R, DVD±RW, DVD±RW
DL
ISO9660 LEVEL1, ISO9660 LEVEL2, Romeo, Joliet, UDF Bridge (UDF1.02+ISO9660) , UDF1.5, UDF2.0
* ISO9660 Level 3 (packet writing) is not supported.
* Files saved using the Live File System component (on a Windows Vista®-based computer) are not supported.
* VDF1.5/VDF2.0 (packet writing) is not supported.
USB Memory FAT16, FAT32
File Types .divx, .avi
Video Codecs DivX3, DivX4, DivX5, DivX6
Audio Codecs MP3, MPEG2.5 Audio Layer3, AC3, LPCM
.asf Video Codec ISO-MPEG4
Audio Codec G.726
Bit Rates .divx, .avi
Maximum Average 4 Mbps
Maximum Peak 8 Mbps
Resolution .divx, .avi
Minimum 32 x 32
Maximum 720 x 480
.asf Minimum 32 x 32
Maximum 720 x 576
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DivX® Registration Code (models with
Navigation System)
The registration code for a device that is used to
download DivX® files will be displayed on the
screen. If a disc is loaded or a USB memory is
connected to the audio system, this function will
not be activated.
Display Album Cover Art (models with
Navigation System)
When this item is turned to ON, the album cover
image is displayed when playing iPod® or MP3
music files through a CD, DVD or USB memory
device. The image will not be displayed when the
image is not properly embedded in the file or
device.
Switching the display
Press the DISC·AUX button to switch the dis-
plays as follows:● Models without Navigation System
iPod®/USB →CD →iPod®/USB
● Models with Navigation System
iPod®/USB →CD/DVD →Bluetooth® Audio →
iPod®/USB Linking Intelligent Key (models with Navi-
gation System)
The audio settings can be memorized for each
Intelligent Key. For additional information, refer to
“Setting memory function” in the “Pre-driving
checks and adjustments” section of this manual.
FM/AM/SAT radio operation
FM/AM band select
Pressing the FM·AM button will change the band
as follows:
AM
→FM1 →FM2 →AM
When the FM·AM button is pressed while the
ignition switch is in the ACC or ON position, the
radio will come on at the station last played.
The last station played will also come on when
the ON·OFF button is pressed ON.
If a compact disc is playing when the FM·AM
button is pressed, the compact disc will auto-
matically be turned off and the last radio station
played will come on.
The FM stereo indicator STEREO will illuminate
during FM stereo reception. When the stereo
broadcast signal is weak, the radio will automati-
cally change from stereo to monaural reception. XM band select
Pressing the XM button will change the band as
follows:
XM1*
→XM2* →XM3* →XM1
When the XM button is pressed while the ignition
switch is in the ACC or ON position, the radio will
come on at the station last played.
The last station played will also come on when
the VOL/ON·OFF control knob is pressed ON.
*When the XM button is pressed, the satellite
radio reception will not be available unless an
optional satellite receiver and antenna are in-
stalled and a SiriusXM® Satellite Radio service
subscription is active. Satellite radio is not avail-
able in Alaska, Hawaii and Guam.
If a compact disc is playing when the XM button
is pressed, the compact disc will automatically be
turned off and the last radio station played will
come on.
TUNE/FOLDER (Tuning) knob
To manually tune the radio, turn the
TUNE/FOLDER knob to the right or left.
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AUX settings
Select the “Menu” key using the INFINITI control-
ler.
The display mode can be set to Normal, Wide or
Cinema. The volume setting can be set to Low,
Medium or High.
Additional features
For additional information about the iPod® player
available with this system, refer to “iPod® player
operation without navigation system” or “iPod®
player operation with navigation system” in this
section.For additional information about the USB (Uni-
versal Serial Bus) Connection Port available with
this system, refer to “USB (Universal Serial Bus)
Connection Port (models without navigation sys-
tem)” or “USB (Universal Serial Bus) Connection
Port (models with navigation system)” in this sec-
tion.
For additional information about the Bluetooth®
streaming audio feature available with this sys-
tem, refer to “Bluetooth® streaming audio” in this
section.
DIGITAL VERSATILE DISC (DVD)
PLAYER OPERATION (models with
Navigation System) (if so equipped)
Precautions
Start hybrid when using the DVD entertainment
system.
Movies will not be shown on the front display
while the vehicle is in any drive position to reduce
driver distraction. Audio is available when a movie
is played. To view movies on the front display,
stop the vehicle in a safe location, move the shift
lever to the P (Park) position and apply the park-
ing brake.
WARNING
●
The driver must not attempt to operate
the DVD system or wear the head-
phones while the vehicle is in motion so
that full attention may be given to ve-
hicle operation.
● Do not attempt to modify the system to
display a movie on the front screen
while the vehicle is being driven. Doing
so may distract the driver and may
cause a collision and serious personal
injury or death.
CAUTION
●Only operate the DVD while the vehicle
engine is running. Operating the DVD
for extended periods of time with the
engine OFF can discharge the vehicle
battery.
● Do not allow the system to get wet.
Excessive moisture such as spilled liq-
uids may cause the system to
malfunction.
● While playing VIDEO-CD media, this
DVD player does not guarantee com-
plete functionality of all VIDEO-CD
formats.
LHA1394
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