8
first drive features
Infiniti InTouch™ Services1 (if so equipped)
Infiniti InTouch Services combine personalized convenience, concierge se\
ttings and personal 
security features to compliment the Total Ownership Experience®. For more details on Infiniti 
InTouch Services or to enroll your vehicle, please visit usa.infinitiintouch.com or  
call 1-800-334-7858.
To access Infiniti InTouch Services:
 1. Press the 
MENU button 
1  on the control panel.
 2. 
 
Select the “InTouch Services” key 2  on  
the display.
Available Infiniti InTouch Services include:
    Automatic Collision Notification – In case of air bag 
deployment, a signal is sent containing the vehicle’s 
location and customer information to notify the 
proper authorities.
    Emergency Call – This service provides emergency 
assistance by connecting the subscriber to an 
Infiniti InTouch Services Specialist.
 
 
• 
  
In case of an emergency, press the in-vehicle 
telematics 
SOS button
 4.
 
 
• 
 
A Response Specialist will provide assistance 
based on the situation described by the 
 
vehicle’s occupant.
     Enhanced Roadside Assistance – Roadside 
Assistance can be accessed by touching the 
“InTouch Services” key 
2  on the Info menu or the 
 key 3  on the map screen.
 
 
• 
 
This service allows subscribers to receive 
assistance for a non-emergency incident, such as 
towing, or a third party response.
    My Schedule – Access your personal online Google Calendar™, hear d\
etails read via  
text-to-speech2 and select a location as a destination via the Infiniti InTouch Navigat\
ion.
    Report Stolen Vehicle – A Response Specialist will attempt to obtain \
location   
information from a reported stolen vehicle and provide that information \
to a local law 
enforcement agency.
    Remote Door Lock/Unlock – Remotely access your vehicle via an Infinit\
i InTouch Services 
Response Specialist or the designated website to remotely lock or unlock\
 your vehicle.
    Remote Sound Horn and Flash Lights – Activate the vehicle’s headli\
ghts and horn via the 
Infiniti InTouch Services web portal or companion app.
    Remote Start/Stop – If the vehicle is equipped with both TCU (Telema\
tics Control Unit) 
and Remote Start, remotely start the vehicle via the Infiniti InTouch Se\
rvices web portal or 
companion app.
      Alarm Notification – This system will notify you when the factory-ins\
talled vehicle alarm 
system has been activated.
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